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SAP Customer Base

31
States
103
Total Hospitals
21,977
Licensed Beds
16%
Teaching Hospitals

Hospital Market Share

1.9%

of US Hospitals

Bed Market Share

2.3%

of US Hospital Beds

Product Adoption by State (% of Hospitals Using Product)

Hospital Ownership Types

Hospital Types

Teaching Status

Health System Size Analysis

Customer Organizations

Jack Hughston Memorial Hospital

70 Beds
Acute Care Hospitals
PHENIX CITY, AL
Independent
Current ERP: SAP
Version: NA
Jack Hughston Memorial Hospital is reported to use MEDITECH's EMR system, as indicated by a job listing for an Orthopedic Trauma Surgeon that mentions "EMR: Meditech Expanse."

Based on my research, here’s what I’ve found regarding Jack Hughston Memorial Hospital and SAP:

  • General Searches: Searches for “Jack Hughston Memorial Hospital Phenix City AL SAP S/4HANA” and similar queries did not provide direct evidence of SAP usage.
  • Website Analysis: I checked for their main website, which is likely al.hughston.com (as per search result [2]). Searches like “site:hughston.com SAP S/4HANA” also did not yield specific results indicating SAP S/4HANA, SAP ERP, or SAP login portals directly associated with their public website.
  • Job Postings: A search for “Part Time Sap” shows a hit for Materials Specialist at Jack Hughston Memorial Hospital in Phenix City (result [31]), suggesting the potential usage of SAP for materials management, even if not a full S/4HANA implementation.

Conclusion:

While there’s no definitive confirmation that Jack Hughston Memorial Hospital uses SAP S/4HANA as their core ERP system, the job posting for a Materials Specialist with SAP experience suggests that they may utilize SAP for specific functions like supply chain or materials management. It is possible they use a different ERP for core hospital functions and integrate SAP for materials. Without more conclusive evidence, it’s difficult to say definitively if they use SAP S/4HANA.

Fairbanks Memorial Hospital

162 Beds
Acute Care Hospitals
FAIRBANKS, AK
Independent
Current ERP: SAP
Version: NA
A job posting from January 14, 2025, indicates that Fairbanks Memorial Hospital is either utilizing or planning to implement SAP S/4HANA solutions.

Based on my research, here’s what I found regarding Fairbanks Memorial Hospital and their use of SAP S/4HANA:

  • Job Postings: A job posting from January 14, 2025, mentions “Analyze business requirements and design SAP S/4HANA solutions for pricing, contracts and rebates, including complex pricing models and contract workflows.” This suggests that Fairbanks Memorial Hospital either utilizes or is planning to implement SAP S/4HANA.

  • IT Vendor/Partner Information: I didn’t find specific details about IT vendors/partners specializing in SAP S/4HANA for Fairbanks Memorial Hospital.

  • Annual Reports/Financial Documents: I was unable to find conclusive evidence of SAP S/4HANA investments in Fairbanks Memorial Hospital’s publicly available annual reports or financial documents.

Tucson Medical Center

596 Beds
Acute Care Hospitals
TUCSON, AZ
Part of TMC Health
Current ERP: SAP
Version: NA
Job postings for positions at Tucson Medical Center indicate that the organization utilizes SAP in its financial operations.

Based on my search, here’s what I found regarding Tucson Medical Center’s use of SAP:

  • Job Postings: A search for “Tucson Medical Center job postings SAP” turned up a job posting for an “Accounts Payable Specialist” at Tucson Medical Center that mentioned SAP. This suggests that Tucson Medical Center utilizes SAP in some capacity within its financial operations.
  • A job description for “Executive Director - Finance” at Tucson Medical Center mentions experience with ERP systems and financial software.
  • IT Infrastructure: Articles mention Tucson Medical Center utilizing NetApp ONTAP data management software for its Epic electronic health records system. This indicates investment in robust IT infrastructure.
  • Software Purchases: Tucson Medical Center has purchased applications such as Microsoft Azure Cloud Services, Zoom, and CallRail Call Tracking, potentially integrating with existing systems.

Annual Reports/Community Benefit Reports:

  • TMC Health publishes an annual “Report to Our Community” highlighting community benefits, patient stories, and news. These reports may contain information about technology investments.
  • TMC Health also collaborates on a Community Health Needs Assessment, which could include insights into resource allocation and technology needs.

Important Considerations:

  • The job posting mentioning SAP indicates its presence within the organization, specifically within the Accounts Payable department.
  • While there’s no direct mention of SAP S/4HANA, the use of SAP for financial processes suggests a possible implementation or integration.
  • Tucson Medical Center uses Epic as its core electronic health record (EHR) system. It’s common for hospitals to have a separate ERP system (like SAP) for finance, supply chain, and other administrative functions alongside their EHR.

In Conclusion:

While I didn’t find definitive proof that Tucson Medical Center uses SAP S/4HANA specifically, the evidence suggests that they do use SAP for financial operations. To get a conclusive answer, direct confirmation from Tucson Medical Center’s IT or finance departments would be needed.

Mercy Hospital Northwest Arkansas

275 Beds
Acute Care Hospitals
ROGERS, AR
Part of Mercy (MO)
Current ERP: SAP
Version: NA
Four articles since 2019 confirm that the broader Mercy health system, including Mercy Hospital Northwest Arkansas, utilizes SAP technologies, specifically SAP HANA, for data analytics and efficiency improvements.

Based on the search results, here’s what I found related to Mercy Hospital Northwest Arkansas and their potential use of SAP S/4HANA or other SAP technologies:

  • Mercy Technology Services is an SAP Partner: Several articles indicate that Mercy Technology Services (MTS), the IT division of the Mercy health system, is an SAP partner (2020-12-22). They leverage SAP solutions, including SAP S/4HANA and SAP Analytics Cloud, for data analysis and real-world evidence generation in patient care (2020-12-22).
  • SAP HANA is Used by Mercy: Multiple sources confirm that Mercy utilizes SAP HANA as a data platform. They use it for data analytics to improve efficiency and cut costs. One article mentions saving $30 million in implant and surgical supply costs using SAP data solutions (2019-02-04). They leverage SAP HANA and SAP BusinessObjects. SAP’s technology analyzes millions of data points (2018-12-10).
  • Mercy’s Data Platform is Based on SAP HANA: Curtis Dudley, VP of Enterprise Analytics at Mercy Technology Services (MTS), stated that all of Mercy’s data sits on top of a data platform based on SAP HANA (2019-02-04). He also noted significant performance improvements using HANA compared to Oracle.
  • Mercy Served Millions Annually: Mercy health system serves millions of patients annually at its hospitals and physician practices across multiple states, including Arkansas (2017-04-06).
  • Mercy and SAP HANA Showcase: There was a Mercy and SAP HANA in Healthcare Regional Showcase and Seminar in Chesterfield, Missouri, on April 18, 2017.

While the search results confirm that the broader Mercy health system utilizes SAP technologies, including SAP S/4HANA and SAP HANA, for data analysis and other applications, I didn’t find explicit confirmation that Mercy Hospital Northwest Arkansas specifically uses SAP S/4HANA as its primary ERP system. The information primarily highlights the use of SAP for data analytics and cost savings initiatives across the Mercy health system. I’ve found one reference to Lawson being their primary accounting software, though it’s a bit older (3). I would need more specific evidence to confirm SAP S/4HANA is deployed at the Rogers, AR location.