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MEDITECH Customer Base

50
States
750
Total Hospitals
112,627
Licensed Beds
9%
Teaching Hospitals

Hospital Market Share

13.9%

of US Hospitals

Bed Market Share

11.6%

of US Hospital Beds

Product Adoption by State (% of Hospitals Using Product)

Hospital Counts by Platform

Hospital Ownership Types

Hospital Types

Teaching Status

Health System Size Analysis

Customer Organizations

North Alabama Medical Center

338 Beds
Acute Care Hospitals
FLORENCE, AL
Part of Lifepoint Health
Current EHR: MEDITECH
Version: MEDITECH
Evidence suggests that North Alabama Medical Center utilizes MEDITECH, as indicated by a recent job posting mentioning "EMR Systems: Meditech and NetHealth."

Based on my search, here’s what I found regarding North Alabama Medical Center’s EMR system:

  • MEDITECH & NetHealth: A travel Physical Therapist position at North Alabama Medical Center mentions “EMR Systems: Meditech and NetHealth” (March 11, 2025).
  • Custom EMR: A job posting for a Med Tech mentions “custom electronic medical records (EMR)” at North Alabama Medical Center.
  • Patient Portal: North Alabama Medical Center offers an online patient portal called “My Health Record” where patients can access their health records, review medications, and see discharge summaries. The contact for password resets is Syntellis Customer Service, which is also used by North Alabama Shoals Hospital (another hospital).
  • Lifepoint Health EMR Support: Lifepoint Health, the parent company of North Alabama Medical Center, provides “Electronic Medical Record technology support” to its physicians.

It appears North Alabama Medical Center uses MEDITECH in at least some capacity, potentially alongside other systems like NetHealth, but also may have some custom EMR components.

Helen Keller Hospital

185 Beds
Acute Care Hospitals
SHEFFIELD, AL
Part of Huntsville Hospital Health System
Current EHR: MEDITECH
Version: MEDITECH
EHR Change in Process:

Based on the extensive information provided, it appears that Helen Keller Hospital is currently transitioning its Electronic Health Record (EHR) system, indicating that it is likely “in flight.” Here are the key points to support this assessment:

  1. Multiple Indications of Transition:

    • Reports indicate that Huntsville Hospital Health System, which includes Helen Keller Hospital, is moving toward standardizing on Oracle Health (previously Cerner), indicating a current shift in EHR strategy.
    • In March 2025, the system expanded its partnership with Oracle Health, suggesting they are actively upgrading or migrating to this new system. As they have already implemented Oracle Health in some of their facilities, the transition is underway.

  2. Present and Legacy Systems:

    • There are indications of MEDITECH usage in the past, including references to an employee portal requiring a Meditech username and password. This suggests that while MEDITECH was in use, it is potentially being phased out or is operating alongside the new Oracle Health system.
    • Articles from October 2024 indicate that Helen Keller Hospital implemented a new EMR-Cerner system, which denotes a prior phase of their EHR capabilities before moving completely to Oracle Health.

  3. Confusion Over Current Status:

    • The presence of both MEDITECH and Oracle Health in various reports leads to ambiguity. The discussions around remote access to a MEDITECH portal indicate at least some reliance on the legacy system, but the overarching goal appears to be a transition to Oracle Health.

  4. Common Interpreted Transition Dynamics:

    • Helen Keller Hospital’s ongoing integration of Oracle Health and potential phased reduction or eventual discontinuation of MEDITECH implies that they are navigating through the complexities of changing EHR systems.

Conclusion:

Based on the evidence provided, it strongly suggests that Helen Keller Hospital is indeed “in flight” regarding its EHR transition, actively changing from previous systems, including MEDITECH, to Oracle Health services. The reference to both systems suggests they are in a limbo state, where they may be integrating the new system while still managing existing functionalities of the previous one—characteristic of a hospital in transition. Thus, Helen Keller Hospital’s current status reflects an ongoing EHR transformation, categorizing it correctly as “in flight.”

Helen Keller Hospital's employee portal includes references to "installing Meditech," suggesting that the hospital uses MEDITECH as part of its IT infrastructure. Helen Keller Hospital has traces of MEDITECH usage, evidenced by an employee portal with installation instructions, an EHR portal requiring a Meditech username and password, and a job posting for a Meditech systems analyst within the Huntsville Hospital Health System. Four sources indicate that Helen Keller Hospital is utilizing MEDITECH for its electronic medical record system.

Based on the search results, here’s what I found regarding Helen Keller Hospital’s EMR system:

  • Website: The official website for Helen Keller Hospital is www.helenkeller.com ([2], [9]).
  • Patient Portal: Helen Keller Hospital does have a patient portal ([3], [10]). It is part of the Huntsville Hospital Health System’s “HealtheLife Portal” ([17]).
  • MEDITECH Evidence:
    • The “For Employees” page on Helen Keller Hospital’s website ([4]) includes a section on “Sullivan VPN” with the text “View instructions on installing Meditech.” This strongly suggests the hospital uses MEDITECH.
    • The “HealtheLife Portal,” which is used by Helen Keller Hospital, gives patients access to a summary of information in their “Electronic Medical Record (EMR)” ([17]).
  • Conflicting Information:
    • A Becker’s Hospital Review article from 2022 ([12]) states that Huntsville Hospital Health System extended its agreement with Oracle Cerner to include Helen Keller Hospital.

Summary and Conclusion:

While there is conflicting information regarding the EMR system used by Helen Keller Hospital, the evidence found on the hospital’s “For Employees” page indicates that MEDITECH is used at the hospital. The reference to “installing Meditech” ([4]) strongly implies that MEDITECH is part of their IT infrastructure. However, the 2022 article indicates that the Huntsville Hospital Health System extended their agreement with Oracle Cerner to include Helen Keller Hospital ([12]).

Given the employee portal evidence, it’s possible that Helen Keller Hospital might be in the process of transitioning to Oracle Cerner, that Cerner is used in some capacity alongside MEDITECH, or that the Becker’s article is not entirely accurate. Since the Huntsville Health System uses “HealtheLife Portal” and refers to Electronic Medical Record (EMR), further investigation would be needed to determine the extent of MEDITECH usage versus Oracle Cerner.

Based on my research, here’s what I found regarding Helen Keller Hospital’s EMR system:

  • Current System: Huntsville Hospital Health System, which includes Helen Keller Hospital, is standardizing on Oracle Health Foundation electronic health record (EHR) across all its facilities. In March 2025, it was announced that they are expanding their partnership with Oracle Health. The EHR had already been implemented at Helen Keller Hospital and Red Bay Hospital in the past year (likely in early 2024).
  • Previous System: Prior to the implementation of Oracle Health, Helen Keller Hospital was utilizing an existing electronic medical records system as part of the Huntsville Hospital Health System, but details on which specific EMR system this was is unclear.
  • MEDITECH Mentions:
    • An employee portal exists for Helen Keller Hospital with instructions on installing MEDITECH. Also, there is an EHR portal that requires a Meditech username and password.
    • There is mention of MEDITECH in relation to Decatur Morgan Hospital, which is part of the Huntsville Hospital Health System, suggesting past or present usage within the broader system.
    • A job posting exists for a “Home Based Meditech Expanse” systems analyst within Huntsville Hospital Health System.
    • A remote access EHR portal exists for Helen Keller Hospital that requires a Meditech username and password.

While it appears that Helen Keller Hospital is moving toward Oracle Health, there are still traces of MEDITECH within the hospital system.

Based on my search, here’s what I found regarding Helen Keller Hospital’s EMR system:

  • MEDITECH: Vivian Health [4] states that Helen Keller Hospital uses MEDITECH. ZipRecruiter [6] also indicates MEDITECH is used.

  • Helen Keller Hospital Employee Portal: States to view instructions on installing Meditech [8].

  • Oracle Health (Cerner): Huntsville Hospital Health System (HH Health) is expanding its partnership with Oracle Health and standardizing on Oracle Health’s EHR system across its facilities [2, 5]. The EHR has been implemented in 41 physician practices and clinics, including Helen Keller Hospital and Red Bay Hospital [2, 5].

  • New EMR Rollout (General): Business Alabama Magazine [3] reported in January 2025 that Helen Keller Hospital rolled out a new electronic medical record in February of the prior year (2024).

  • Cerner (Previous Information): An article from October 2024 [7] mentions that Helen Keller Hospital implemented a new EMR-Cerner system. Becker’s Hospital Review [10] reported in November 2022 that Huntsville Hospital Health System extended its agreement with Oracle Cerner to include Helen Keller Hospital.

  • Remote Access: A page for the Helen Keller Hospital Remote Access EHR Portal indicates that the EHR Portal is accessible from the Helen Keller Hospital remote access page located at http://remote.helenkeller.com [36]. The page requires a Meditech username and password and is only compatible with the Internet Explorer web browser.

Summary and Interpretation:

It appears Helen Keller Hospital may be in a transition phase regarding its EMR system. There are different indications of what EMR it is using, which suggests a possible conversion process:

  • Past: Helen Keller Hospital previously used Cerner (now Oracle Health).
  • Present: Recent articles from March 2025 state the Huntsville Hospital Health System is implementing Oracle Health across the system, including Helen Keller Hospital. There is also the mention of MEDITECH being used at Helen Keller Hospital.
  • Ongoing: It’s possible Helen Keller is either using both EMRs or is in the process of converting from MEDITECH to Oracle Health. The reference to MEDITECH access via a remote portal [36] could indicate a legacy system or a specific application still using MEDITECH.

Dale Medical Center

89 Beds
Acute Care Hospitals
OZARK, AL
Independent
Current EHR: MEDITECH
Version: MEDITECH
A job posting at Dale Medical Center mentions the use of "MEDITECH software" for a Medical Laboratory Technician, but there is no definitive evidence of a hospital-wide MEDITECH implementation.

Based on my search, here’s what I found regarding Dale Medical Center’s use of MEDITECH:

  • Official Website: The official website for Dale Medical Center is www.dalemedical.org (American Hospital Directory, Community Hospice of Dale Medical Center, Dale Medical Center, Agency: DALE MEDICAL CENTER).

  • Patient Portal: Dale Medical Center uses “MyCareCorner” for their patient portal (Dale Medical Center, MyCareCorner - Patient Information).

  • MEDITECH Software: A job posting for Dale Medical Center mentions “MEDITECH software” as a skill for a Medical Laboratory Technician. (Freida Ealey - Medical Laboratory Technician - Dale Medical Center)

  • Electronic Health Record: A news article from January 25, 2017, states that Dale Medical Center uses an Electronic Medical Record to improve provider access for patients within their health system (Electronic Record Improves Provider Access for Patients - Dale Medical Center). The specific EMR is not named in the article.

Summary:

While there is a mention of MEDITECH software being used by a Medical Laboratory Technician in 2024, there’s no definitive evidence of a hospital-wide MEDITECH Expanse, Client Server, MAGIC, or MaaS implementation. It is possible that MEDITECH is used in the lab only.

Jackson Hospital

344 Beds
Acute Care Hospitals
MONTGOMERY, AL
Independent
Current EHR: MEDITECH
Version: MEDITECH
A job posting at Dale Medical Center mentions the use of "MEDITECH software" for a Medical Laboratory Technician, but there is no definitive evidence of a hospital-wide MEDITECH implementation.

Based on my search, here’s what I found regarding Dale Medical Center’s use of MEDITECH:

  • Official Website: The official website for Dale Medical Center is www.dalemedical.org (American Hospital Directory, Community Hospice of Dale Medical Center, Dale Medical Center, Agency: DALE MEDICAL CENTER).

  • Patient Portal: Dale Medical Center uses “MyCareCorner” for their patient portal (Dale Medical Center, MyCareCorner - Patient Information).

  • MEDITECH Software: A job posting for Dale Medical Center mentions “MEDITECH software” as a skill for a Medical Laboratory Technician. (Freida Ealey - Medical Laboratory Technician - Dale Medical Center)

  • Electronic Health Record: A news article from January 25, 2017, states that Dale Medical Center uses an Electronic Medical Record to improve provider access for patients within their health system (Electronic Record Improves Provider Access for Patients - Dale Medical Center). The specific EMR is not named in the article.

Summary:

While there is a mention of MEDITECH software being used by a Medical Laboratory Technician in 2024, there’s no definitive evidence of a hospital-wide MEDITECH Expanse, Client Server, MAGIC, or MaaS implementation. It is possible that MEDITECH is used in the lab only.