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Epic Customer Base

50
States
2702
Total Hospitals
574,213
Licensed Beds
22%
Teaching Hospitals

Hospital Market Share

50.2%

of US Hospitals

Bed Market Share

59.3%

of US Hospital Beds

Product Adoption by State (% of Hospitals Using Product)

Hospital Counts by Platform

Hospital Ownership Types

Hospital Types

Teaching Status

Health System Size Analysis

Customer Organizations

Southeast Health Medical Center

420 Beds
Acute Care Hospitals
DOTHAN, AL
Independent
Current EHR: Epic
Version: Epic
Southeast Health Medical Center has been a part of Southeast Health since before 2021. Here is evidence about Southeast Health's adoption of Epic: Dozens of news articles since 2021 mention that Southeast Health in Dothan, Alabama, successfully went live with Epic's electronic health record system.

Southeast Health Medical Center has been a part of Southeast Health since before 2021. Here is evidence about Southeast Health’s adoption of Epic: Based on my search results, here’s what I found regarding Southeast Health in Dothan, Alabama, and their move to Epic:

  • Epic EHR Selection: On July 29, 2019, Southeast Health announced they had selected Epic as their comprehensive health record system.
  • Implementation and Go-Live: The implementation occurred throughout 2020, with the go-live date in the first quarter of 2021.
  • Go-Live Date: Southeast Health Medical Group went live with Epic in February 2021.
  • Benefits of Epic: Southeast Health aimed to improve care quality and interoperability between its hospital, medical school, and 22 clinics across southern Alabama. The Epic implementation replaced over 30 software systems with a single platform and offered patients access to MyChart.
  • CareLink: Southeast Health uses Care Link, Epic’s web-based application, to connect organizations to their community affiliates. This provides secure access to patient information in Southeast Health’s Epic data repository.
  • Recognition: In September 2023, Southeast Health was awarded nine Gold Stars by Epic, placing them among the top 16% of Epic users.

UAB St. Vincent's East

362 Beds
Acute Care Hospitals
BIRMINGHAM, AL
Part of UAB Health System
Current EHR: Epic
Version: Epic
EHR Change in Process:

Based on the information you provided, there is strong evidence suggesting that UAB St. Vincent’s East is in the process of changing their EHR system. Here’s the summary of the key points that support this conclusion:

  1. Transition to Epic: UAB Health System has approved a transition to Epic for their EHR. Since UAB St. Vincent’s is part of UAB Health System, they will also be implementing Epic.

  2. Project Timeline: The full implementation of Epic across all UAB Health System entities, including UAB St. Vincent’s East, is planned for completion in phases over the course of less than two and a half years following the approval date (which was September 25, 2024).

  3. Go-Live Date: UAB St. Vincent’s East is specifically set to go live with Epic in July 2026. This indicates that they are indeed in the process of transitioning from their current EHR to Epic.

  4. Implementation and Training: The fact that there is an investment and a structured timeline for implementation and training reinforces that the transition is actively being planned.

Given that UAB St. Vincent’s East is moving from their current EHR to Epic, it qualifies as “in flight” since they are actively changing from one vendor to another (from their existing system to Epic).

Therefore, it is safe to conclude that UAB St. Vincent’s East is currently in flight with their EHR as they prepare to switch to Epic.

UAB St. Vincent's East has been a part of UAB Health System since before 2021. Here is evidence about UAB Health System's adoption of Epic: UAB Health System is set to transition to Epic, with the University of Alabama System Board of Trustees approving the move on September 25, 2024, for implementation across its entities expected to be completed by February 2027.

UAB St. Vincent’s East has been a part of UAB Health System since before 2021. Here is evidence about UAB Health System’s adoption of Epic: Yes, UAB Health System is moving to Epic. Here’s what I found:

  • Approval Date: On September 25, 2024, the University of Alabama System Board of Trustees approved UAB Health System’s plans to transition to Epic for electronic health records (EHR), revenue cycle, and clinical research functions.
  • Implementation Timeline: Full implementation and training across all UAB Health System entities is expected to be completed in phases in less than two and a half years from the approval date.
  • Go-Live Target Dates: UAB St. Vincent’s is expected to go live with Epic in July 2026, and all other UAB entities by February 2027.
  • Investment: The UA System Board of Trustees approved a project budget of approximately $380 million to cover implementation, some labor components, and operational expenses for seven years.
  • Scope: The Epic implementation will encompass all UAB Medicine entities and clinics, including UAB, UAB St. Vincent’s, Medical West, Callahan Eye, and Cooper Green. This aims to create a seamlessly connected EHR system for patients across these facilities.
  • Rationale: UAB Health System CEO Dawn Bulgarella stated that the decision to move to Epic was made after extensive review and will allow for efficiencies of cost, scale, and operations that benefit patients and employees.

Baptist Health Shelby Hospital

252 Beds
Acute Care Hospitals
ALABASTER, AL
Part of Baptist Health (Birmingham AL)
Current EHR: Epic
Version: Epic
Several sources confirm that Baptist Health Shelby Hospital utilizes Cerner (now Oracle Health) as its electronic medical record system.

Based on my search, here’s what I found regarding Baptist Health Walker Hospital and their EMR system:

  • Epic Documentation: A page for US Acute Care Solutions (USACS) mentions that Baptist Health Walker Hospital utilizes “EPIC documentation” within their Emergency Department. The date of this information is not explicitly stated, but since USACS staffs the Emergency Department, this suggests that Baptist Health Walker Hospital has Epic in their ED, at least as of the current postings for open positions.
  • MyChart Patient Portal: Baptist Health offers a patient portal called “MyChart”. The MyChart portal is used by patients at Citizens, Princeton, Shelby and Baptist Health Walker Hospitals. MyChart is “ MyChart® licensed from Epic Systems Corporation© 1999 - 2025” according to the MyChart login page for Baptist Health patients.
  • Ivy Clinicians: A job board for physicians lists Walker Baptist Medical Center( Now known as Baptist Health Walker Hospital) and indicates their EHR as “Epic.” Source: Ivy 2025

Based on my research, here’s what I found regarding Baptist Health Walker Hospital’s EMR system:

  • MyChart Patient Portal: Baptist Health (AL), including Baptist Health Walker Hospital, utilizes MyChart as its patient portal. MyChart allows patients to access health information, manage appointments, view test results, and communicate with providers.
  • EpicCare Link: Baptist Health also uses EpicCare Link, a secure web-based portal that connects referring physicians to patient information stored in Baptist Health’s EHR.
  • Epic Documentation: An Emergency Medicine System Medical Director job posting with USACS for Baptist Health Walker Hospital states “EPIC documentation”.
  • Baptist Health System EMR: MyChart is a free patient portal that combines your Baptist Health medical records into one location and is within Baptist Health’s new award-winning electronic health record system.
  • Terms and Conditions - MyChart: MyChart medical record access is a free, internet application that enables patients to securely access portions of their Baptist Health electronic medical record.
  • Epic UserWeb Sign In: Baptist Health (AL) is listed as an organization in the Epic UserWeb sign in.

Conclusion:

It appears that Baptist Health Walker Hospital uses EpicCare Inpatient as its electronic medical record. The hospital uses Epic’s MyChart patient portal and its affiliated physicians can utilize EpicCare Link.

UAB Callahan Eye Hospital

106 Beds
Acute Care Hospitals
BIRMINGHAM, AL
Part of UAB Health System
Current EHR: Epic
Version: Epic
EHR Change in Process:

Based on the information provided, there is strong evidence to conclude that UAB Callahan Eye Hospital is currently “in flight” with their EHR. Here are the key points that support this conclusion:

  1. Transition to Epic: UAB Health System has approved plans to transition to Epic for their EHR, which suggests that they are actively changing from their current EHR vendor to Epic. The timeline provided indicates that this transition is set to unfold over the next few years, with various target go-live dates for different facilities.

  2. Implementation Phases: The implementation timeline indicates that UAB Health System entities, including UAB Callahan Eye Hospital, will undergo a phased rollout of Epic. This further supports the notion that they are in the process of switching EHR systems rather than simply updating or staying with the same vendor.

  3. Full Scope of Implementation: The information explicitly mentions that the scope of the Epic implementation will encompass all UAB Medicine entities, including UAB Callahan Eye Hospital. This indicates they are part of the shifting process which confirms they are moving from their current EHR system to Epic.

  4. Context of Change: The decision to move to Epic reflects a strategic initiative to enhance efficiency and operations across the health system, which aligns with the characteristics of being “in flight” as they transition away from whatever system they were using previously.

Considering these points, it is accurate to characterize UAB Callahan Eye Hospital as “in flight” with their EHR as they are actively transitioning to a new vendor (Epic), thereby switching from their current system.

UAB Callahan Eye Hospital has been a part of UAB Health System since before 2021. Here is evidence about UAB Health System's adoption of Epic: UAB Health System is set to transition to Epic, with the University of Alabama System Board of Trustees approving the move on September 25, 2024, for implementation across its entities expected to be completed by February 2027.

UAB Callahan Eye Hospital has been a part of UAB Health System since before 2021. Here is evidence about UAB Health System’s adoption of Epic: Yes, UAB Health System is moving to Epic. Here’s what I found:

  • Approval Date: On September 25, 2024, the University of Alabama System Board of Trustees approved UAB Health System’s plans to transition to Epic for electronic health records (EHR), revenue cycle, and clinical research functions.
  • Implementation Timeline: Full implementation and training across all UAB Health System entities is expected to be completed in phases in less than two and a half years from the approval date.
  • Go-Live Target Dates: UAB St. Vincent’s is expected to go live with Epic in July 2026, and all other UAB entities by February 2027.
  • Investment: The UA System Board of Trustees approved a project budget of approximately $380 million to cover implementation, some labor components, and operational expenses for seven years.
  • Scope: The Epic implementation will encompass all UAB Medicine entities and clinics, including UAB, UAB St. Vincent’s, Medical West, Callahan Eye, and Cooper Green. This aims to create a seamlessly connected EHR system for patients across these facilities.
  • Rationale: UAB Health System CEO Dawn Bulgarella stated that the decision to move to Epic was made after extensive review and will allow for efficiencies of cost, scale, and operations that benefit patients and employees.