athenahealth for Hospitals and Health Systems Customer Base

Based on the search results, here’s what I found regarding Bibb Medical Center and athenahealth:

• Ivy Clinicians Job Board: Mentions that Bibb Medical Center uses both “athenahealth, Avid” for their EHR (based on information from 2025).

• Springfield Clinic EHR transition: Springfield Clinic changed to athenahealth and has a patient portal, in 2024.

• Athenahealth Information:

  • athenaOne is a cloud-based medical software suite that integrates EHR, medical billing tools, revenue cycle management (RCM), and medical practice management. (2025)
  • Athenahealth was acquired by Bain Capital and Hellman & Friedman in February 2022.

• ExpEDIum Medical Billing Case Study: Bibb Medical Center used Expedia Medical Billing for processing UB-04 claims between Oct 2015 and August 2018, until they migrated to a different EMR/HIS/HMS system with UB04 support.

Privacy Policy Review:

• Bibb Medical Center’s Privacy Policy mentions the use of business associates, to whom they may disclose health information. However, it does not specifically name athenahealth.

Domain Search:

• Searching site:bibbmedicalcenter.com athenahealth.com and site:bibbmedicalcenter.com athenaone yielded no direct results, indicating that Bibb Medical Center doesn’t directly host athenahealth patient portal or related services on its primary domain.

Additional Notes:

• Several search results mention athenahealth as an EHR system.
• Cahaba Medical Care Foundation has locations in Bibb County and lists athenahealth in the job search website, Indeed.
• veEDIS was implemented in 2012 as an advanced emergency room management software.
• The Bibb County Health Care Authority also owns Bibb Nursing Home and Bibb Medical Associates (2024).

Conclusion:

Based on the “Ivy Clinicians Job Board” website information, it appears that Bibb Medical Center uses athenahealth, alongside Avid.

Therefore, based on the search results, Bibb Medical Center does use athenahealth as one of their EMR systems.

Based on the search results, here’s what I found regarding Bibb Medical Center’s EMR system:

• Ivy Clinicians Job Board: Indicates that Bibb Medical Center uses athenahealth AND Avid. The reference is sourced from AHA 2022, CMS 2025, and Ivy 2025.
• veEDIS in the Emergency Department (2012): A press release from 2012 states that Bibb Medical Center implemented veEDIS for emergency room management. This suggests that at least in 2012, they were using veEDIS for their emergency department EMR needs. It is possible they have transitioned to athenahealth since this date.
• expEDIum Medical Billing Case Study (2022): This case study mentions that Bibb Medical Center was migrating to another EMR/HMS/HIS software and using expEDIum Medical Billing during the transition.
• General Mentions: Several of the search results mention Bibb Medical Center in the context of healthcare services in Alabama but do not specify their EMR system.

Summary of Evidence:

• Bibb Medical Center uses athenahealth according to the Ivy Clinicians job board.
• In 2012, Bibb Medical Center implemented veEDIS for emergency room management.
• In 2022, Bibb Medical Center was migrating to a new EMR/HMS/HIS

It is not clear whether Bibb Medical Center is using athenahealth for Hospitals and Health Systems. Some third-party sites list them as an athenahealth customer. There is also evidence they use another EMR vendor.

Based on the search results, here’s what I found regarding Thomasville Regional Medical Center’s EMR system:

• athenahealth EMR: An Emergency Medicine Physician job posting ([20]) mentions that Thomasville Regional Medical Center uses Athena Health as their EMR (Electronic Medical Record). It also notes the ED volume, trauma level, number of hospital beds and coverage specifics.
• Patient Portal: The job posting ([20]) for an Emergency Medicine Physician at Thomasville Regional Medical Center states the EMR as Athena Health
• Closure of Hospital: It is important to note that Thomasville Regional Medical Center closed in September 2024 due to staffing shortages ([33]).

Given that the job posting specifically mentions “Athena Health” as the EMR, this suggests that Thomasville Regional Medical Center does utilize athenahealth as their acute EMR system.

Based on the search results, here’s what I found regarding Melissa Memorial Hospital’s use of athenahealth:

• athenahealth systems in use: Melissa Memorial Hospital (MMH) utilizes several athenahealth services, including revenue cycle management, medical billing, and electronic health records (EHR).
• Showcase Hospital: MMH was selected by athenahealth as a showcase hospital due to its high performance and success with the conversion of its electronic medical record system. Other medical centers in the region tour the hospital to learn about these systems. The conversion of the EMR system took place in September of 2023.
• Implementation Details: MMH successfully implemented its new electronic records management system on Tuesday, Sept. 19, 2023. The project impacted every department and was managed by MMH IT director Jennifer Wernsman with athena Health electronic medical records.
• Integration with other systems: Prior to the pandemic, the Family Practice of Holyoke, located in the west wing of Melissa Memorial Hospital, did not have a HIPAA-compliant way to share information via a smart phone or tablet that integrated with athenahealth, its electronic health record (EHR).

Based on the search results, here’s what I found regarding Melissa Memorial Hospital (Holyoke, CO) and their use of athenahealth:

• Use of athenahealth: Melissa Memorial Hospital does use athenahealth.

  • A news article from the Holyoke Enterprise states that Melissa Memorial Hospital was selected as a “showcase hospital by athenahealth” because of its “high performance and successes with things like the conversion of the electronic medical record system.” The article also mentions that MMH uses several athenahealth services, including revenue cycle management, medical billing, and electronic health records and that this article was published in 2018. (2018-08-28)[36]
  • A news article from June 29, 2021, mentions that Melissa Memorial Hospital used athenahealth as its electronic health record (EHR) prior to the pandemic. [20]
  • A job posting for a Chief Financial Officer at Melissa Memorial Hospital mentions “Experience with Athena EMR preferred”. (2024-12-30) [21]

• Patient Portal: Melissa Memorial Hospital has a patient portal. [13, 19]

• AthenaOne: Athenahealth offers a product called athenaOne, which is a cloud-based suite that includes EHR, medical billing, and practice management tools. [7, 8, 10, 12]

It appears Melissa Memorial Hospital utilizes athenahealth for its electronic health record system, including athenahealth for Hospitals and Health Systems.

Based on the search results, here’s what I found regarding Doctor’s Memorial Hospital in Bonifay, FL, and their use of athenahealth:

• athenaOne Implementation: Doctor’s Memorial Hospital (DMH) utilizes athenaOne, athenahealth’s cloud-based suite of EHR, revenue cycle management, and patient engagement services. This implementation complements the support they receive from Alliant Management Services.
• athenaClinicals: DMH uses athenaClinicals, athenahealth’s EHR solution, to streamline data entry for physicians. This allows them to spend more face time with patients and complete documentation efficiently.
• Specific Benefits: The hospital has seen benefits such as improved time of collection rates, proactive patient outreach, high adoption of their patient portal, and successful participation in quality programs.
• Testimonials: TJ Hempstead, Director of Clinical Practices at DMH, highlights that athenaOne empowers administrative and clinical teams to deliver excellent care through a simple, user-friendly platform that optimizes the patient visit. Karen Tidwell, Director of Clinical Operations, mentions that athenaCommunicator has helped reduce their no-show rate and increase patient volume.
• Focus: It appears Doctor’s Memorial Hospital leverages athenahealth’s solutions for both administrative and clinical functions, with a strong emphasis on patient engagement and quality of care.

While the search results confirm that Doctor’s Memorial Hospital uses athenahealth, the specific product mentioned is athenaOne which includes athenaClinicals. athenahealth also offers solutions for hospitals and health systems but is not specifically mentioned in the search results.