Altera Customer Base

Based on my search, here’s what I found regarding Wiregrass Medical Center and Altera (now Veradigm) EMR systems:

• Potential Use of Altera/Allscripts Sunrise: A Reddit post from 2023 mentions Wiregrass Medical Center in a list of hospitals that “currently use Allscripts Sunrise as their EHR.” However, it is a single, unverified mention.
• Relationship with EPOWERdoc: A news item mentions EPOWERdoc implementing an EMR solution at Wiregrass Medical Center. Additional details would be needed to determine if this relates to Altera.
• Altera Digital Health Customer: Altera Digital Health is listed as having customers using “Altera TouchWorks EHR for Electronic Health Record, Altera Sunrise for Electronic Health Record, Altera Revenue Cycle for Revenue Cycle Management, Altera Sunrise Community Care for Electronic Health Record, Altera dbMotion for Database Management and many others” (though Wiregrass Medical Center is not explicitly named)
• General Information: Wiregrass Medical Center is an acute care hospital located in Geneva, Alabama.
• No Direct Confirmation: Despite multiple searches, I didn’t find definitive confirmation that Wiregrass Medical Center uses Altera’s Paragon, TouchWorks, or Paragon Denali systems.
• Altera’s EHR Systems: It is important to note that Altera acquired some of Allscripts’ and McKesson’s EHR products. Relevant systems include Sunrise Clinical Manager (SCM), Sunrise Financial Manager (SFM), Paragon, TouchWorks EHR, and dbMotion.

Given the available information, it is possible that Wiregrass Medical Center uses Altera’s Sunrise EHR system, but further verification is needed.

Based on the search results, here’s what I found regarding Northeast Alabama Regional Medical Center’s (RMC) electronic medical record systems:

• Current EMR: RMC’s EMR is Allscripts Paragon. This is according to a case study published in PubMed Central in December 2020, describing the merging of medical records after RMC purchased another hospital in 2017.
• Allscripts Emergency Department Information System (EDIS): In January 2010, Allscripts announced that Northeast Alabama Regional Medical Center (RMC) had selected the Allscripts Emergency Department Information System. RMC planned to integrate Allscripts EDIS with its McKesson STAR hospital inpatient information system.
• Former System: The hospital RMC purchased in 2017 used McKesson’s Horizon Patient Folder (HPF) for its document imaging storage system
• Altera Digital Health Relationship: Northeast Alabama Regional Medical Center is listed in the Altera Digital Health Inc. FHIR Endpoint Directory, which indicates they are a client with a FHIR endpoint related to Allscripts.
• Altera Managed Services: While not directly related to Northeast Alabama Regional Medical Center, UAB Huntsville utilizes Altera Managed Services for their TouchWorks EHR solution. Springhill Medical Center in Mobile, Alabama, has been a client of Altera Digital Health since 2000 and uses the fully integrated Sunrise EHR platform.

Based on my search, here’s what I found regarding Northeast Alabama Regional Medical Center (RMC) and its use of electronic medical record (EMR) systems:

• Allscripts Paragon: Northeast Alabama Regional Medical Center (RMC) in Anniston, Alabama uses Allscripts Paragon as its Electronic Medical Record (EMR). According to a study in 2017, RMC’s Paragon system had 482,528 medical records. The study also mentions RMC purchased a smaller hospital and had to merge the two hospitals’ EMR systems into one unified system.
• Altera FHIR Endpoint: Northeast Alabama Regional Medical Center is listed in the Altera Digital Health FHIR Endpoint Directory.
• Pre-Access Clerk: A job posting for a Pre-Access Clerk at Northeast Alabama Regional Medical Center mentions experience with Paragon and CPSI systems.
• Floyd Medical Center: While not Northeast Alabama Regional Medical Center, it is worth noting that Floyd Medical Center in Northwest Georgia and Northeast Alabama selected Allscripts for its electronic health record.

Based on the search results, here’s what can be determined about Crestwood Medical Center in Huntsville, AL, and its electronic medical record (EHR) system:

• Current EMR: A job posting from Crestwood Medical Center mentions that the Central Scheduler is responsible for accurately inputting patient information and appointment details into the hospital’s electronic scheduling system or EMR (Electronic Medical Records).
• Paragon EHR: One search result directly mentions that Crestwood Medical Center uses Paragon EHR with scribes.
• Patient Portal: Crestwood Medical Center uses MyHealthHome for its patient portal, but the underlying EHR that feeds this portal is not explicitly stated on the portal’s FAQ page. It does, however, confirm that information from the previous portal was retained in the hospital’s EHR.
• Altera and Paragon: Altera Digital Health offers Paragon EHR, designed for community and critical access hospitals.
• Paragon Denali: Altera Digital Health has released Paragon Denali, a cloud-native version of Paragon EHR, targeting rural, critical access, and community hospitals.
• Resilience Healthcare to Implement Altera Digital Health’s Paragon EHR Resilience Healthcare, a health system serving the Chicago metropolitan region, has signed an approximately seven-year contract to leverage the company’s Paragon® electronic health record (EHR) platform, designed for community hospitals.

In Conclusion:

While there is evidence that Crestwood Medical Center utilizes Paragon EHR, there’s no definitive information in the search results confirming if they have transitioned to the cloud-native Paragon Denali.

Based on the search results, here’s what I found regarding Springhill Medical Center’s EMR system:

• Altera Digital Health Customer: Springhill Medical Center in Mobile, Alabama, is a long-standing client of Altera Digital Health (previously Allscripts Hospital and Large Physician Practice business segment) since 2000.
• Sunrise EHR Platform: Springhill Medical Center implemented the fully integrated Sunrise EHR platform in 2004. They have been using it for almost two decades.
• Altera Managed Services: Springhill Medical Center benefits from Altera Managed Services. Altera’s Managed Services team is located at Springhill Medical Center and supports the hospital’s IT infrastructure and Altera solutions. An I.T. Computer Operator job posting specifically mentions the Altera managed services IT Team located at Springhill Medical Center
• HIMSS Stage 7 Achievement: Springhill Medical Center was the first hospital in Alabama to achieve HIMSS EMRAM Stage 7 and the first Altera client to do so. They first achieved this in 2016 and re-attested in 2019 and 2022.
• Allscripts Sunrise Surgical Care: In 2013, Springhill Medical Center selected Allscripts Sunrise Surgical Care to improve operational efficiency. They were leveraging their existing Allscripts Sunrise investment.
• Eclipsys Award: Springhill Medical Center was honored at the Eclipsys Users Network Conference as the winner of the 2006 VIP Award for Best Performance in a Clinical Role.

Yes, Springhill Medical Center in Mobile, Alabama, is a long-standing client of Altera Digital Health (formerly Allscripts).

Here’s what the search results indicate:

• Sunrise EHR Platform: Springhill Medical Center implemented the Allscripts Sunrise EHR platform in 2004. Altera Digital Health has been one of Springhill Medical Center’s most collaborative and long-standing clients since 2000 and has had a partnership dating back to 2004.
• HIMSS Stage 7: Springhill Medical Center was the first Altera client to achieve HIMSS EMRAM Stage 7.
• Managed Services: Altera provides managed services to Springhill Medical Center, with a team located on the hospital’s main site. The Managed Services team supports all aspects of the facility’s IT infrastructure, all Altera solutions, and any third-party applications the facility may have.
• Sunrise Financial Manager: Allscripts developers worked onsite with Springhill teams to develop features and functionality for Sunrise Financial Manager.
• Long-Term Partnership: Springhill’s CEO, Jeff St. Clair, has emphasized the long-term and mutually beneficial nature of their partnership with Altera, which has lasted for more than 20 years.