Privacy Policy

Last Updated: April 2025

CareLuminate (“Company,” “we,” “us,” or “our”), doing business as HealthLuminate, owns and operates the website located at www.healthluminate.com (the “Site”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Scope of this Privacy Policy

This Privacy Policy applies to information we collect on the Site and through email, text, or other electronic communications you may have with us in connection with the Site. It does not apply to information collected by us offline or through other means, or by any third party, including through any application or content (including advertising) that may link to or be accessible from the Site.

2. Information We Collect

2.1 Personal Information

“Personal Information” is any information that identifies you as an individual or relates to an identifiable individual. We may collect Personal Information such as:

Contact Information: Name, email address, and telephone number if you provide it to us (e.g., by filling out a contact form, subscribing to a newsletter, or requesting information).
User Communications: Any correspondence or other information you choose to send us.

2.2 Non-Personal Information

We may also collect information about you that does not specifically identify you. This may include:

Usage Data: Information about how you navigate and interact with our Site, including the pages you visit, the links you click, the time and date of your visit, and other usage statistics.
Device Information: Internet Protocol (IP) address, browser type, operating system, and other technical information about your device.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and other similar tracking technologies to collect information automatically when you visit our Site. These technologies help us understand how the Site is being used and improve your experience. You can control the use of cookies at the browser level; however, if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Our Services: Delivering the content, insights, and other features available through our Site.
To Communicate With You: Sending you updates, newsletters, marketing materials, or other information you may request or that may be of interest to you, with your consent where required by law.
To Improve Our Site: Analyzing trends and usage to enhance the content and features we offer.
To Protect Our Rights and the Rights of Others: Monitoring, preventing, and detecting illegal activities, protecting the safety and rights of users, and enforcing our Terms of Use and this Privacy Policy.

4. Disclosure of Your Information

We may disclose your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as analytics, hosting, email delivery, or customer support. These third parties are authorized to use your Personal Information only as necessary to provide these services to us.
Legal Compliance: We may disclose your information when required by law, court order, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, we may transfer any information we have collected about you to the relevant third party.

We do not sell or rent your Personal Information to third parties for their direct marketing purposes.

5. Third-Party Links

Our Site may contain links to websites, plug-ins, and applications operated by third parties. We do not control these third-party sites and are not responsible for their privacy practices. If you choose to interact with these third-party websites, we encourage you to review their privacy policies to understand how they collect, use, and share your information.

6. Data Security

We use commercially reasonable measures to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. While we strive to protect your information, you acknowledge that there are security and privacy limitations inherent to the internet that are beyond our control.

7. Data Retention

We will retain your Personal Information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your Personal Information, we will securely destroy or anonymize it in accordance with applicable laws and regulations.

8. Children’s Privacy

Our Site is not directed toward children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If you become aware that a child under the age of 13 has provided us with Personal Information without parental consent, please contact us using the information provided below, and we will take steps to remove such information and delete the child’s account.

9. Your Choices and Rights

Depending on where you live, you may have the right to request:

Access to your Personal Information;
Rectification or erasure of your Personal Information;
Restriction of or objection to the processing of your Personal Information;
Portability of your Personal Information;
Withdrawal of your consent to certain processing activities.

To exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable data protection laws. We may require that you verify your identity before we act on your request.

10. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and privacy laws in the United States may not offer the same level of protection as those in your country or jurisdiction. By using our Site, you consent to the transfer of your information to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make material changes to this Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about our collection, use, and disclosure of your information.

12. Contact Us

If you have any questions or comments about this Privacy Policy or wish to exercise any of your rights, please contact us at:

CareLuminate (d/b/a HealthLuminate)
[email protected]
598 W 1040 N
American Fork, UT 84003