Wellnow Urgent Care | HealthLuminate

Practice Overview

Practice Name	Wellnow Urgent Care
Website	wellnow.com
Number of Physicians (MD/DO)	14
Number of Locations	6

About the Practice

WellNow Urgent Care is a large provider of walk-in urgent medical care, telehealth, and occupational medicine services, offering a convenient alternative to emergency rooms for non-life-threatening illnesses and injuries such as coughs, colds, sprains, and strains. Services include rapid diagnostic testing like COVID-19, flu, and strep tests, X-rays, on-site treatment, and referrals to specialists. The company emphasizes accessible, cost-effective, and patient-centered care with extended hours, including holidays, and 24/7 virtual care options. Their clinical model is noted as being primarily driven by physician assistants, medical assistants, and LPNs. [3, 4, 5, 6, 7]

Practice Locations (6)

Illinois (Albany Park, Arlington Heights, Bridgeview, Buffalo Grove, Carol Stream, Edwardsville, Evanston, Homewood, Round Lake Beach, St. Charles, Villa Park, Chicago, Evergreen Park, Berwyn, Oak Park, Norridge)

Indiana (Anderson, Broadripple, Brownsburg, Castleton, Clarksville, Eagle Creek, Fishers, Greenwood, Jasper, Jeffersonville, Marion, McCordsville)

Michigan (Adrian, Bay City, Brighton, Cedar Springs, Coldwater, Flint, Grand Rapids, Jonesville, Marquette, North Muskegon, Norton Shores)

New York (Albion, Baldwinsville, Ballston Spa, Binghamton, Camillus, Carmel, Chili, Corning, East Aurora, East Greenbush, Fishkill, Big Flats, Cicero, Fairmount, Fayetteville, Ithaca, Jamestown, Liverpool, Vestal)

Pennsylvania (Erie, Mansfield, Sayre, Selinsgrove, Jamestown Area)

More than 150 locations across these states.

Our Physicians (15)

Specialties

Emergency Medicine

7 physicians

Family Medicine

6 physicians

General Practice

1 physician

Pediatrics

1 physician

All Physicians

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Leadership Team

Sam Meites

President

John Radford

MD, Founder and Chief Innovation & Clinical Officer

Robert Birenbaum

DO, Chief Medical Officer

Nate Mote

Chief Operations Officer

Christy Henert

Vice President, Human Resources

Burim Saliu

Vice President, Operations

Lisa Peters

Vice President, Finance

Electronic Health Record System

Experity

Primary Electronic Health Record System

Research Analysis

Methodology & Findings

WellNow Urgent Care utilizes two distinct platforms that provide patient portal functionalities: one powered by Experity and another by Fabric. For services related to in-person urgent care visits and accessing medical records, WellNow Urgent Care uses a platform referred to as the Secure Patient Portal, which is powered by **Experity**. This portal is integrated with WellNow's Electronic Medical Record (EMR) and Practice Management (PM) systems, also provided by Experity. Experity's Patient Engagement solution, part of their integrated system, facilitates features such as online reservations and a streamlined check-in process for patients. In parallel, WellNow Urgent Care offers virtual care services through a platform branded as **WellNow Virtual Care**. This virtual care portal is powered by **Fabric**. This platform is specifically designed for patients to connect with healthcare providers for virtual consultations.