Vitalant

Vitalant utilizes a proprietary "Medical Web Portal" and a "Vitalant Blood Donor App" as their primary patient-facing portals for blood donors. These platforms allow donors to schedule appointments, access their donation history, and view certain health information. While Vitalant brands its donor portal and app under its own name, the underlying systems involve a combination of technologies. The organization uses internal "donor management software" to handle donor information, appointments, and potentially the health history accessible through the portal and app. Furthermore, Vitalant is in the process of implementing and integrating the Patient Health Software (PHS) developed by MAK-SYSTEM. This system is specifically for managing transfusion and reference laboratory activities and is used to document patient test results. The goal is to consolidate their lab and transfusion services onto this single software system. Therefore, while the donor-facing portals are branded by Vitalant, the health information and donor management functionalities are supported by internal systems and the increasingly integrated PHS by MAK-SYSTEM for laboratory and transfusion data. There is no indication from the search results that Vitalant uses a widely recognized third-party EHR vendor like Epic (MyChart) for their primary donor portal infrastructure.