START Treatment & Recovery Centers

While START Treatment & Recovery Centers (startny.org), formerly known as Addiction Research and Treatment Corporation (ARTC), has implemented and utilizes an electronic health record (EHR) system, publicly available information does not explicitly name the vendor of their EHR system or the specific branding/name of their patient portal. Studies and reports dating back to the early 2010s indicate that START (as ARTC) was involved in the implementation and evaluation of an electronic medical record (EMR) system to manage patient care across their locations. This demonstrates their use of an electronic system for patient records and related services. More recently, in 2024, START Treatment & Recovery Centers announced the selection of Unit4's ERPx platform. However, this implementation is for their Finance and HR operations and is not the clinical EHR system used for patient records and treatment. Although "StartCare" is a name associated with the integrated health and social care services provided by START, it is presented as a service name rather than a specific patient portal platform. Searches for a patient portal specifically branded "StartCare" or directly linked to startny.org did not yield a definitive patient portal vendor or name. Therefore, based on the available search results, it can be confirmed that START Treatment & Recovery Centers uses an EHR system, but the specific vendor and the name of their patient portal are not publicly disclosed in the provided information.