Pillar Medical Associates

Physician Practice

Practice Overview

Practice NamePillar Medical Associates
Websitepillarmedical.com
Number of Physicians (MD/DO)3
Number of Locations3
About the Practice

Pillar Medical Associates is a primary care practice comprised of geriatricians and skilled nurses specializing in the comprehensive medical care of seniors. They offer services tailored to the complex health needs of older adults, including chronic disease management, providing care in office settings in Irondequoit and Webster, as well as directly in independent living, assisted living, memory care facilities, and through home visits. The practice focuses on guiding patients through the healthcare system and minimizing hospitalizations.

Practice Locations (3)

Irondequoit
Webster
Provides home visits

Our Physicians (3)

Specialties
Family Medicine

1 physician

Internal Medicine

1 physician

Surgery

1 physician

All Physicians
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Leadership Team

Brian Heppard

MD, CMD

Rebecca Conklin

DO

Heather Cook-Smith

DNP

Krupa Shah

MD

Nancy Wilcox

FNP

Electronic Health Record System

Unknown

Primary Electronic Health Record System

Research Analysis
Methodology & Findings

The initial searches for "Pillar Medical Associates patient portal" and "pillarmedical.com patient portal" confirmed that Pillar Medical Associates in Laredo, Texas, does have a patient portal but did not specify the vendor or branding. Some search results were for different "Pillar" or "Medical Associates" entities. A subsequent search for "Pillar Medical Associates Laredo TX patient portal vendor" also did not directly provide the patient portal vendor for this specific practice. However, one result mentioned "Laredo Physicians Group Patient Portal" and indicated it's a personal view into the electronic medical record used by their healthcare providers, and that it requires a Medical Record Number (MRN) provided during an office visit to enroll. This suggests a direct tie between their patient portal and their EHR system. Another result for a different entity, "Pillar Health | KCHC", explicitly stated they would be launching a new EHR that includes a new patient portal called MyChart. This highlights that the patient portal name is often directly linked to the EHR vendor (like Epic's MyChart). Given that direct identification of the patient portal vendor for Pillar Medical Associates (pillarmedical.com) was not found and the connection between patient portals and EHRs is strong, the next step should focus on finding the EHR system used by Pillar Medical Associates in Laredo, TX.