Wayne County Behavioral Health

Physician Practice

Practice Overview

Practice NameWayne County Behavioral Health
Websiteco.wayne.ny.us
Number of Physicians (MD/DO)2
Number of Locations2
About the Practice

The Wayne County Department of Mental Health and Wayne Behavioral Health Network (WBHN) operates outpatient mental health and addiction treatment programs and support services. They offer counseling, psychotherapy, medication assessment and management, and individual and group interventions for emotional, interpersonal, psychiatric, and substance use difficulties. Services, available in-person, via telehealth, or telephone, cater to children, adolescents, adults, and families. Specialties include integrated mental health and substance abuse treatment, medication-assisted therapy, crisis services via an Open Access Center, an Opioid Treatment Clinic, psychological testing, school-based clinics, self-help and peer services, and substance abuse group therapy. [4, 6]

Practice Locations (2)

1519 Nye Road, Lyons, NY 14489
School Based Clinics throughout the county

Our Physicians (2)

Specialties
Psychiatry & Neurology

2 physicians

All Physicians
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Leadership Team

Sharon C. MacDougall

MBA, MS, MSW-LCSW, Director of Community Services

Ed Hunt

Deputy Director

Iustinian Rusu

MD, Medical Director Psychiatry and Medical Services

Electronic Health Record System

eClinicalWorks

Primary Electronic Health Record System

Research Analysis
Methodology & Findings

Wayne County Behavioral Health, as part of Wayne County Healthy Communities (co.wayne.ny.us), appears to be utilizing a patient portal branded as Healow. This is indicated by information on the Wayne County Healthy Communities website which provides a patient portal login, mentions the "Healow Mobile App," and provides a practice code "IFADCA". Healow is a patient engagement platform developed by eClinicalWorks. Search results indicate that Healow integrates seamlessly with the eClinicalWorks Electronic Health Record (EHR) system, allowing patients to access their health information, schedule appointments, and communicate with providers. While a search result for Wayne Behavioral Health Network (also under co.wayne.ny.us) mentioned a login powered by "CareDirector" in the context of "Portal Links," this was not explicitly identified as their patient portal, and the link provided in that context was for a "NYSDOH Caregiver Guide." The prominent mention of Healow and a specific practice code on the Wayne County Healthy Communities site, which lists behavioral health as one of its services, strongly suggests that Healow is the patient portal in use for these services. Therefore, based on the patient portal branding and associated information, the EHR vendor likely used by Wayne County Behavioral Health (under the umbrella of Wayne County Healthy Communities) is eClinicalWorks.