HCA Florida Memorial Hospital

HCA Florida Memorial Hospital, located in Jacksonville, FL, is a 454-bed acute care facility dedicated to providing high-quality, patient-centered healthcare to Northeast Florida for over 55 years. As part of the HCA Florida Healthcare network, we offer a full range of services, including 24/7 emergency care at multiple locations, an accredited Chest Pain Center, a certified Stroke Center, and a comprehensive Bone and Joint Center. We are committed to using advanced medical technology with a compassionate approach, focusing on personalized care plans to meet the unique needs of each patient and family. HCA Florida Memorial Hospital has also received recognition as one of America's 250 Best Hospitals.

Identifiers

Hospital Name HCA Florida Memorial Hospital
Facility ID 100179

Location

Address 3625 UNIVERSITY BLVD S
City/Town Jacksonville
State FL
ZIP Code 32216
County/Parish DUVAL

Health System

Health System HCA
Health System Website Domain hcahealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 137
Health System Total Beds 39222
Health System Hospital Locations Alaska, California, Colorado, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, North Carolina, New Hampshire, Nevada, South Carolina, Tennessee, Texas, Utah and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details HCA
Emergency Services Yes

No leaders were identified on HCA Florida Memorial Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 454

Staffing & Personnel

FTE Employees on Payroll 1179.59
FTE Interns & Residents 7.78

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 18725
Inpatient Days (Title XIX) 3940
Total Inpatient Days 94289
Bed Count 388
Available Bed Days 141620
Discharges (Title V) NA
Discharges (Title XVIII) 3715
Discharges (Title XIX) 607
Total Discharges 19150

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 15883
Inpatient Days (Title XIX; Adults & Peds) 2736
Total Inpatient Days (Adults & Peds) 78823
Bed Count (Adults & Peds) 334
Available Bed Days (Adults & Peds) 121910
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3715
Discharges (Title XIX; Adults & Peds) 607
Total Discharges (Adults & Peds) 19150

Quality Summary

Care Quality Stengths Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications Better Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 126

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -8
Readmission Score Hospital Return Days for Heart Failure Patients 16.9
Readmission Score Hospital Return Days for Pneumonia Patients 24.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.8
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.210
CAUTI SIR (Standardized Infection Ratio) 0.128
SSI SIR (Standardized Infection Ratio) 0.241
CDI SIR (Standardized Infection Ratio) 0.058
MRSA SIR (Standardized Infection Ratio) 0.824

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $29,195
Bad Debt Expense $36,002
Uncompensated Care Cost $32,221
Total Uncompensated Care $64,153

Operating Expenses ($ thousands)

Total Salaries $105,103
Overhead Expenses (Non-Salary) $206,511
Depreciation Expense $26,246
Total Operating Costs $347,729

Charges ($ thousands)

Inpatient Charges $3,084,015
Outpatient Charges $1,770,437
Total Patient Charges $4,854,452

Wage-Related Details ($ thousands)

Core Wage Costs $24,643
Wage Costs (RHC/FQHC)
Adjusted Salaries $105,209
Contract Labor (Patient Care) $52
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-27
Short-Term Investments
Notes Receivable
Accounts Receivable $130,834
Allowance for Doubtful Accounts $-47,011
Inventory $12,856
Prepaid Expenses $1,697
Other Current Assets
Total Current Assets $104,064

Balance Sheet – Fixed Assets ($ thousands)

Land Value $33,887
Land Improvements Value $4,605
Building Value $155,217
Leasehold Improvements $44,908
Fixed Equipment Value $142,814
Major Movable Equipment $134,894
Minor Depreciable Equipment $27,580
Health IT Assets
Total Fixed Assets $205,948

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $8,478
Total Other Assets $8,478
Total Assets $318,489

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $13,810
Salaries & Wages Payable $9,943
Payroll Taxes Payable $15,428
Short-Term Debt $764
Deferred Revenue
Other Current Liabilities $2,023
Total Current Liabilities $41,968

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1,792
Unsecured Loans $-1,132,181
Other Long-Term Liabilities $6,818
Total Long-Term Liabilities $-1,123,572
Total Liabilities $-1,081,604

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,400,093
Total Fund Balances $1,400,093
Total Liabilities & Equity $318,489

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $30,986
DRG (Post-Oct 1) $11,417
Outlier Payments
DSH Adjustment $2,000
Eligible DSH % $0
Simulated MC Payments $47,063
Total IME Payments $105

Revenue & Income Statement ($ thousands)

Inpatient Revenue $3,083,594
Outpatient Revenue $1,770,858
Total Patient Revenue $4,854,452
Contractual Allowances & Discounts $4,398,317
Net Patient Revenue $456,135
Total Operating Expenses $311,271
Net Service Income $144,864
Other Income $2,298
Total Income $147,162
Other Expenses $0
Net Income $147,162

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $20,190
Medicaid Charges $727,006
Net CHIP Revenue $20
CHIP Charges $914

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No