Tallahassee Memorial HealthCare

Tallahassee Memorial HealthCare (TMH), founded in 1948, is a leading private, not-for-profit healthcare system serving North Florida and South Georgia. Located at 1300 Miccosukee Road in Tallahassee, Florida, TMH is dedicated to transforming care, advancing health, and improving lives through quality, patient- and family-centered healthcare. Our system includes a 772-bed acute care hospital, a psychiatric hospital, and multiple specialty centers. TMH is home to the area's only state-designated trauma center and the region's only accredited community hospital cancer program. We are committed to providing compassionate, leading-edge care to our community.

Identifiers

Hospital Name Tallahassee Memorial HealthCare
Facility ID 100135

Location

Address 1300 MICCOSUKEE RD
City/Town Tallahassee
State FL
ZIP Code 32308
County/Parish LEON

Health System

Health System Tallahassee Memorial HealthCare
Health System Website Domain tmh.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 847
Health System Hospital Locations Florida

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Tallahassee Memorial HealthCare
Emergency Services Yes

No leaders were identified on Tallahassee Memorial HealthCare's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 772

Staffing & Personnel

FTE Employees on Payroll 4412.35
FTE Interns & Residents 70.84

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 22775
Inpatient Days (Title XIX) 10743
Total Inpatient Days 133204
Bed Count 483
Available Bed Days 176243
Discharges (Title V) NA
Discharges (Title XVIII) 4968
Discharges (Title XIX) 1249
Total Discharges 28449

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 19764
Inpatient Days (Title XIX; Adults & Peds) 5414
Total Inpatient Days (Adults & Peds) 102377
Bed Count (Adults & Peds) 394
Available Bed Days (Adults & Peds) 143758
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 4968
Discharges (Title XIX; Adults & Peds) 1249
Total Discharges (Adults & Peds) 28449

Quality Summary

Care Quality Stengths Hospital does a good job at treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 217

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -19.6
Readmission Score Hospital Return Days for Heart Failure Patients -19.7
Readmission Score Hospital Return Days for Pneumonia Patients -12.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.4
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12
Readmission Score Rate of Readmission for CABG 10.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.1
Readmission Group Hospital Return Days for Heart Attack Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.944
CAUTI SIR (Standardized Infection Ratio) 0.187
SSI SIR (Standardized Infection Ratio) 0.720
CDI SIR (Standardized Infection Ratio) 0.656
MRSA SIR (Standardized Infection Ratio) 1.565

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $20,273
Bad Debt Expense $154,280
Uncompensated Care Cost $52,145
Total Uncompensated Care $94,300

Operating Expenses ($ thousands)

Total Salaries $341,983
Overhead Expenses (Non-Salary) $575,005
Depreciation Expense $33,275
Total Operating Costs $767,913

Charges ($ thousands)

Inpatient Charges $1,977,223
Outpatient Charges $1,765,281
Total Patient Charges $3,742,505

Wage-Related Details ($ thousands)

Core Wage Costs $63,583
Wage Costs (RHC/FQHC) $822
Adjusted Salaries $338,908
Contract Labor (Patient Care) $28,654
Wage Costs (Part A Teaching) $521
Wage Costs (Interns & Residents) $667

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $293,848
Short-Term Investments $1,455
Notes Receivable
Accounts Receivable $304,314
Allowance for Doubtful Accounts $-191,620
Inventory $14,637
Prepaid Expenses $27,742
Other Current Assets $25,291
Total Current Assets $484,088

Balance Sheet – Fixed Assets ($ thousands)

Land Value $25,479
Land Improvements Value
Building Value $635,268
Leasehold Improvements
Fixed Equipment Value $356,191
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $467,925

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $27
Other Assets $142,938
Total Other Assets $142,965
Total Assets $1,094,978

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $41,067
Salaries & Wages Payable $33,398
Payroll Taxes Payable
Short-Term Debt $3,999
Deferred Revenue
Other Current Liabilities $39,666
Total Current Liabilities $118,130

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $5,926
Long-Term Notes Payable $363,640
Unsecured Loans
Other Long-Term Liabilities $45,738
Total Long-Term Liabilities $415,303
Total Liabilities $533,434

Balance Sheet – Equity ($ thousands)

General Fund Balance $561,544
Total Fund Balances $561,544
Total Liabilities & Equity $1,094,978

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $54,173
Outlier Payments
DSH Adjustment $1,937
Eligible DSH % $0
Simulated MC Payments $74,295
Total IME Payments $4,304

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,977,223
Outpatient Revenue $2,024,986
Total Patient Revenue $4,002,210
Contractual Allowances & Discounts $3,130,600
Net Patient Revenue $871,610
Total Operating Expenses $913,336
Net Service Income $-41,726
Other Income $34,819
Total Income $-6,907
Other Expenses $2,310
Net Income $-9,217

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $41,747
Medicaid Charges $485,033
Net CHIP Revenue $60
CHIP Charges $1,157

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No