Providence Saint Joseph Medical Center

Providence Saint Joseph Medical Center, located at 501 South Buena Vista Street in Burbank, CA, is a leading faith-based, non-profit acute care hospital founded in 1943 by the Sisters of Providence. We offer a comprehensive array of medical services and programs, from maternity care to a state-of-the-art neuroscience institute, setting the standard for healthcare in the San Fernando Valley. Our compassionate team of over 650 physicians and 2,500 employees is dedicated to providing exceptional care guided by our core values of compassion, dignity, excellence, justice, and integrity. We are proud to be Magnet recognized for nursing excellence and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), ensuring our community receives the highest quality and most advanced personalized care possible.

Identifiers

Hospital Name Providence Saint Joseph Medical Center
Facility ID 050235

Location

Address 501 SOUTH BUENA VISTA STREET
City/Town Burbank
State CA
ZIP Code 91505
County/Parish LOS ANGELES

Health System

Health System Providence St. Joseph Health
Health System Website Domain providence.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 44
Health System Total Beds 9633
Health System Hospital Locations Alaska, California, Illinois, Montana, Oregon and Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Church
Ownership Details Providence St. Joseph Health
Emergency Services Yes

Karl Keeler

Chief Executive

Lisa Laurent, MD

Chief Medical Officer

Cynthia Mahal

Chief Administrative Officer

Michelle Hook

Chief Nursing Officer

Jason Kell

Chief Financial Officer

Tina Johann

Chief Philanthropy Officer

Anne Lurch

Interim Chief Human Resources Officer

Kevin Deegan

Interim Chief Mission Officer

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 360

Staffing & Personnel

FTE Employees on Payroll 1429.4
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) 5711
Inpatient Days (Title XVIII) 25055
Inpatient Days (Title XIX) NA
Total Inpatient Days 71058
Bed Count 332
Available Bed Days 122183
Discharges (Title V) 1022
Discharges (Title XVIII) 4941
Discharges (Title XIX) NA
Total Discharges 15197

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) 3206
Inpatient Days (Title XVIII; Adults & Peds) 20753
Inpatient Days (Title XIX; Adults & Peds) NA
Total Inpatient Days (Adults & Peds) 52279
Bed Count (Adults & Peds) 274
Available Bed Days (Adults & Peds) 100010
Discharges (Title V; Adults & Peds) 1022
Discharges (Title XVIII; Adults & Peds) 4941
Discharges (Title XIX; Adults & Peds) NA
Total Discharges (Adults & Peds) 15197

Quality Summary

Care Quality Stengths
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 70%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 203

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 8.3
Readmission Score Hospital Return Days for Heart Failure Patients 48.8
Readmission Score Hospital Return Days for Pneumonia Patients 51.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 13.4
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 23.6
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.3
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 17.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 19.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Worse Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,092
Bad Debt Expense $8,555
Uncompensated Care Cost $7,179
Total Uncompensated Care $60,168

Operating Expenses ($ thousands)

Total Salaries $164,276
Overhead Expenses (Non-Salary) $222,089
Depreciation Expense $14,618
Total Operating Costs $459,091

Charges ($ thousands)

Inpatient Charges $1,565,440
Outpatient Charges $913,151
Total Patient Charges $2,478,591

Wage-Related Details ($ thousands)

Core Wage Costs $43,166
Wage Costs (RHC/FQHC)
Adjusted Salaries $164,276
Contract Labor (Patient Care) $35,097
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $14,382
Short-Term Investments
Notes Receivable
Accounts Receivable $91,417
Allowance for Doubtful Accounts
Inventory $5,534
Prepaid Expenses $461
Other Current Assets $15
Total Current Assets $168,802

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,223
Land Improvements Value $9,817
Building Value $313,597
Leasehold Improvements $2,146
Fixed Equipment Value $105,629
Major Movable Equipment $237,695
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $230,331

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $31,789
Other Assets $2,449
Total Other Assets $34,238
Total Assets $433,370

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $27,945
Salaries & Wages Payable $16,825
Payroll Taxes Payable
Short-Term Debt $3,502
Deferred Revenue $558
Other Current Liabilities $30,297
Total Current Liabilities $83,012

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $26,341
Unsecured Loans
Other Long-Term Liabilities $10,126
Total Long-Term Liabilities $36,468
Total Liabilities $119,480

Balance Sheet – Equity ($ thousands)

General Fund Balance $313,891
Total Fund Balances $313,891
Total Liabilities & Equity $433,370

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $52,497
DRG (Post-Oct 1) $19,354
Outlier Payments
DSH Adjustment $5,658
Eligible DSH % $0
Simulated MC Payments $33,612
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,565,441
Outpatient Revenue $900,755
Total Patient Revenue $2,466,196
Contractual Allowances & Discounts $2,006,758
Net Patient Revenue $459,438
Total Operating Expenses $570,170
Net Service Income $-110,732
Other Income $-13,967
Total Income $-124,699
Other Expenses
Net Income $-124,699

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $36,554
Medicaid Charges $522,820
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No