UPMC Hanover - HealthLuminate

Identifiers

Hospital Name	UPMC Hanover
Facility ID	390233

Location

Address	300 HIGHLAND AVE
City/Town	Hanover
State	PA
ZIP Code	17331
County/Parish	YORK

Health System

Health System	UPMC
Health System Website Domain	UPMC.com
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	29
Health System Total Beds	6359
Health System Hospital Locations	Maryland, New York and Pennsylvania

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	UPMC
Emergency Services	Yes

No leaders were identified on UPMC Hanover's website

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	78

Staffing & Personnel

FTE Employees on Payroll	788.43
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	9048
Inpatient Days (Title XIX)	780
Total Inpatient Days	23226
Bed Count	73
Available Bed Days	26645
Discharges (Title V)	NA
Discharges (Title XVIII)	2011
Discharges (Title XIX)	73
Total Discharges	5450

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	8205
Inpatient Days (Title XIX; Adults & Peds)	360
Total Inpatient Days (Adults & Peds)	19598
Bed Count (Adults & Peds)	64
Available Bed Days (Adults & Peds)	23360
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	2011
Discharges (Title XIX; Adults & Peds)	73
Total Discharges (Adults & Peds)	5450

Quality Summary

Care Quality Stengths	Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns	Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	65%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients	No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients	No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients	No Different Than National Average
Mortality Group – Death Rate for Stroke Patients	No Different Than National Average
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications	No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	198

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	-8.8
Readmission Score Hospital Return Days for Heart Failure Patients	-3.4
Readmission Score Hospital Return Days for Pneumonia Patients	-9.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	12.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	11
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	5.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	15
Readmission Score Rate of Readmission for CABG	Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	17.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	19.6
Readmission Score Rate of Readmission After Hip/Knee Replacement	4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	16.9
Readmission Group Hospital Return Days for Heart Attack Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission for CABG	Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.685
CAUTI SIR (Standardized Infection Ratio)	1.168
SSI SIR (Standardized Infection Ratio)	0.566
CDI SIR (Standardized Infection Ratio)	0.661
MRSA SIR (Standardized Infection Ratio)	0.513

Fiscal Period

Fiscal Year Begin	Jul 01, 2022
Fiscal Year End	Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$2,496
Bad Debt Expense	$6,354
Uncompensated Care Cost	$4,367
Total Uncompensated Care	$12,167

Operating Expenses ($ thousands)

Total Salaries	$61,599
Overhead Expenses (Non-Salary)	$142,880
Depreciation Expense	$8,202
Total Operating Costs	$190,605

Charges ($ thousands)

Inpatient Charges	$257,606
Outpatient Charges	$397,049
Total Patient Charges	$654,655

Wage-Related Details ($ thousands)

Core Wage Costs	$15,989
Wage Costs (RHC/FQHC)
Adjusted Salaries	$61,599
Contract Labor (Patient Care)	$4,438
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$45
Short-Term Investments
Notes Receivable
Accounts Receivable	$69,684
Allowance for Doubtful Accounts	$-54,463
Inventory	$969
Prepaid Expenses	$1,304
Other Current Assets	$40
Total Current Assets	$-87,860

Balance Sheet – Fixed Assets ($ thousands)

Land Value	$2,555
Land Improvements Value	$4,765
Building Value	$71,727
Leasehold Improvements	$4,114
Fixed Equipment Value	$2,089
Major Movable Equipment	$36,281
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$81,390

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments	$9,351
Other Assets	$120
Total Other Assets	$9,471
Total Assets	$3,001

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$4,259
Salaries & Wages Payable	$410
Payroll Taxes Payable
Short-Term Debt	$2,518
Deferred Revenue
Other Current Liabilities	$3,462
Total Current Liabilities	$9,898

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities	$25,953
Total Long-Term Liabilities	$25,953
Total Liabilities	$35,851

Balance Sheet – Equity ($ thousands)

General Fund Balance	$-32,850
Total Fund Balances	$-32,850
Total Liabilities & Equity	$3,001

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)	$4,846
DRG (Post-Oct 1)	$14,281
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments	$14,863
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$257,606
Outpatient Revenue	$397,049
Total Patient Revenue	$654,655
Contractual Allowances & Discounts	$413,723
Net Patient Revenue	$240,932
Total Operating Expenses	$204,479
Net Service Income	$36,453
Other Income	$-18,632
Total Income	$17,820
Other Expenses
Net Income	$17,820

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$12,482
Medicaid Charges	$69,660
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	No

ERP Information

ERP	Unknown
ERP Version	NA
EHR is Changing	No