Mercy Hospital of Buffalo, located at 565 Abbott Road in Buffalo, NY, has been providing compassionate, high-quality care to the community for over 118 years. Our hospital is a designated Comprehensive Stroke Center and a Catholic Health Heart Center, offering advanced cardiovascular services. We also provide comprehensive maternity care, including a Level II Neonatal Intensive Care Unit. Mercy Hospital is committed to delivering exceptional services, including specialized orthopedic care and a dedicated emergency department, ensuring quality medical attention for all.
| Hospital Name | Mercy Hospital of Buffalo |
|---|---|
| Facility ID | 330279 |
| Address | 565 ABBOTT ROAD |
|---|---|
| City/Town | Buffalo |
| State | NY |
| ZIP Code | 14220 |
| County/Parish | ERIE |
| Health System | Catholic Health System (NY) |
|---|---|
| Health System Website Domain | chsbuffalo.org |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 4 |
|---|---|
| Health System Total Beds | 1163 |
| Health System Hospital Locations | New York |
| Hospital Type | Acute Care Hospitals |
|---|---|
| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Catholic Health System (NY) |
| Emergency Services | Yes |
No leaders were identified on Mercy Hospital of Buffalo's website
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | Yes |
| Pediatric Residency Program | No |
| Licensed Beds | 387 |
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| FTE Employees on Payroll | 2099.9 |
|---|---|
| FTE Interns & Residents | 20.35 |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 16900 |
| Inpatient Days (Title XIX) | 1249 |
| Total Inpatient Days | 86727 |
| Bed Count | 389 |
| Available Bed Days | 141985 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 3247 |
| Discharges (Title XIX) | 255 |
| Total Discharges | 18209 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 15578 |
| Inpatient Days (Title XIX; Adults & Peds) | 860 |
| Total Inpatient Days (Adults & Peds) | 73023 |
| Bed Count (Adults & Peds) | 328 |
| Available Bed Days (Adults & Peds) | 119720 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 3247 |
| Discharges (Title XIX; Adults & Peds) | 255 |
| Total Discharges (Adults & Peds) | 18209 |
| Care Quality Stengths | Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections |
|---|---|
| Care Quality Concerns | Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital. |
| Nurse Communication – Star Rating | |
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| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 63% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | No Different Than National Average |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | No Different Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | No Different Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | No Different Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 276 |
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| Readmission Score Hospital Return Days for Heart Attack Patients | 11.9 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | 27.5 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 30.9 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 13.2 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Not Available |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 1.3 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13.4 |
| Readmission Score Rate of Readmission for CABG | 9 |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 18.3 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 21.5 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | Not Available |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 14.9 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 17.4 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | More Days Than Average per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | More Days Than Average per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | Number of Cases Too Small |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | No Different than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | No Different Than the National Rate |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | Number of Cases Too Small |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 0.493 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.188 |
| SSI SIR (Standardized Infection Ratio) | 0.910 |
| CDI SIR (Standardized Infection Ratio) | 0.620 |
| MRSA SIR (Standardized Infection Ratio) | 0.483 |
| Fiscal Year Begin | Jan 01, 2022 |
|---|---|
| Fiscal Year End | Dec 31, 2022 |
| Charity Care Cost | $2,855 |
|---|---|
| Bad Debt Expense | $3,284 |
| Uncompensated Care Cost | $4,297 |
| Total Uncompensated Care | $17,653 |
| Total Salaries | $179,776 |
|---|---|
| Overhead Expenses (Non-Salary) | $310,909 |
| Depreciation Expense | $17,407 |
| Total Operating Costs | $434,470 |
| Inpatient Charges | $561,137 |
|---|---|
| Outpatient Charges | $347,271 |
| Total Patient Charges | $908,408 |
| Core Wage Costs | $36,403 |
|---|---|
| Wage Costs (RHC/FQHC) | |
| Adjusted Salaries | $179,945 |
| Contract Labor (Patient Care) | $48,586 |
| Wage Costs (Part A Teaching) | $29 |
| Wage Costs (Interns & Residents) |
| Cash & Bank Balances | $7,311 |
|---|---|
| Short-Term Investments | |
| Notes Receivable | |
| Accounts Receivable | $69,205 |
| Allowance for Doubtful Accounts | $-10,243 |
| Inventory | $10,631 |
| Prepaid Expenses | $428 |
| Other Current Assets | $623 |
| Total Current Assets | $79,529 |
| Land Value | $1,419 |
|---|---|
| Land Improvements Value | $631 |
| Building Value | $79,685 |
| Leasehold Improvements | $76,120 |
| Fixed Equipment Value | $25,330 |
| Major Movable Equipment | $86,521 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $96,589 |
| Long-Term Investments | $5,378 |
|---|---|
| Other Assets | $80,012 |
| Total Other Assets | $85,390 |
| Total Assets | $261,508 |
| Accounts Payable | $25,725 |
|---|---|
| Salaries & Wages Payable | $19,917 |
| Payroll Taxes Payable | |
| Short-Term Debt | $1,672 |
| Deferred Revenue | $2,150 |
| Other Current Liabilities | $135,966 |
| Total Current Liabilities | $185,430 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | |
| Unsecured Loans | |
| Other Long-Term Liabilities | $275,134 |
| Total Long-Term Liabilities | $275,134 |
| Total Liabilities | $460,564 |
| General Fund Balance | $-199,056 |
|---|---|
| Total Fund Balances | $-199,056 |
| Total Liabilities & Equity | $261,508 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | $25,314 |
| DRG (Post-Oct 1) | $9,062 |
| Outlier Payments | |
| DSH Adjustment | $630 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $79,679 |
| Total IME Payments | $976 |
| Inpatient Revenue | $557,716 |
|---|---|
| Outpatient Revenue | $350,691 |
| Total Patient Revenue | $908,408 |
| Contractual Allowances & Discounts | $520,738 |
| Net Patient Revenue | $387,669 |
| Total Operating Expenses | $490,685 |
| Net Service Income | $-103,015 |
| Other Income | $22,745 |
| Total Income | $-80,270 |
| Other Expenses | |
| Net Income | $-80,270 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $60,491 |
| Medicaid Charges | $159,292 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Epic |
|---|---|
| EHR Version | EpicCare Inpatient (not Community Connect) |
| EHR is Changing | No |
| ERP | Infor |
|---|---|
| ERP Version | Unknown |
| EHR is Changing | No |