Whittier Hospital Medical Center

Identifiers

Hospital Name	Whittier Hospital Medical Center
Facility ID	050735

Location

Address	9080 COLIMA RD
City/Town	Whittier
State	CA
ZIP Code	90605
County/Parish	LOS ANGELES

Health System

Health System	AHMC Healthcare
Health System Website Domain	ahmchealth.com
Recently Joined Health System (Past 4 Years)	No

Health System Size & Scope

Health System Total Hospitals	9
Health System Total Beds	1612
Health System Hospital Locations	California

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Proprietary
Ownership Details	AHMC Healthcare
Emergency Services	Yes

Steve Giordano

Interim CEO/COO

Jennifer Flores

Chief Nursing Officer

Oscar Fuentes

Associate CFO

Ellie Huston

Medical Staff Services Director

Vanessa Lomeli

Director of Human Resources

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	151

Staffing & Personnel

FTE Employees on Payroll	553.16
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	4073
Inpatient Days (Title XIX)	2376
Total Inpatient Days	23634
Bed Count	148
Available Bed Days	54020
Discharges (Title V)	NA
Discharges (Title XVIII)	814
Discharges (Title XIX)	585
Total Discharges	5501

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	3318
Inpatient Days (Title XIX; Adults & Peds)	1695
Total Inpatient Days (Adults & Peds)	18859
Bed Count (Adults & Peds)	132
Available Bed Days (Adults & Peds)	48180
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	814
Discharges (Title XIX; Adults & Peds)	585
Total Discharges (Adults & Peds)	5501

Quality Summary

Care Quality Stengths	The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns	Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Patients reported concerns with being abel to have quiet rest in the hospital Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	52%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients	No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate	No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	129

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	Not Available
Readmission Score Hospital Return Days for Heart Failure Patients	22.4
Readmission Score Hospital Return Days for Pneumonia Patients	41
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Not Available
Readmission Score Rate of Readmission for CABG	Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	17.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement	Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	16
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	18.3
Readmission Group Hospital Return Days for Heart Attack Patients	Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Number of Cases Too Small
Readmission Group Rate of Readmission for CABG	Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	NA
CAUTI SIR (Standardized Infection Ratio)	NA
SSI SIR (Standardized Infection Ratio)	NA
CDI SIR (Standardized Infection Ratio)	NA
MRSA SIR (Standardized Infection Ratio)	NA

Fiscal Period

Fiscal Year Begin	Jul 01, 2022
Fiscal Year End	Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost	$2,378
Bad Debt Expense	$5,856
Uncompensated Care Cost	$3,243
Total Uncompensated Care	$48,682

Operating Expenses ($ thousands)

Total Salaries	$51,870
Overhead Expenses (Non-Salary)	$70,020
Depreciation Expense	$1,199
Total Operating Costs	$105,031

Charges ($ thousands)

Inpatient Charges	$442,040
Outpatient Charges	$282,153
Total Patient Charges	$724,192

Wage-Related Details ($ thousands)

Core Wage Costs	$9,681
Wage Costs (RHC/FQHC)
Adjusted Salaries	$51,870
Contract Labor (Patient Care)	$973
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances	$11,656
Short-Term Investments
Notes Receivable
Accounts Receivable	$121,603
Allowance for Doubtful Accounts	$-105,338
Inventory	$1,380
Prepaid Expenses
Other Current Assets	$8,498
Total Current Assets	$37,799

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements	$9,059
Fixed Equipment Value
Major Movable Equipment	$11,662
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets	$6,195

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets	$1,789
Total Other Assets	$1,789
Total Assets	$45,782

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable	$3,926
Salaries & Wages Payable	$5,266
Payroll Taxes Payable	$139
Short-Term Debt	$8,529
Deferred Revenue
Other Current Liabilities	$10,200
Total Current Liabilities	$28,060

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities	$1,174
Total Long-Term Liabilities	$1,174
Total Liabilities	$29,234

Balance Sheet – Equity ($ thousands)

General Fund Balance	$16,548
Total Fund Balances	$16,548
Total Liabilities & Equity	$45,782

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)	$2,560
DRG (Post-Oct 1)	$7,566
Outlier Payments
DSH Adjustment	$943
Eligible DSH %	$0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue	$442,040
Outpatient Revenue	$282,153
Total Patient Revenue	$724,192
Contractual Allowances & Discounts	$604,790
Net Patient Revenue	$119,402
Total Operating Expenses	$121,890
Net Service Income	$-2,487
Other Income	$8,344
Total Income	$5,856
Other Expenses	$28
Net Income	$5,829

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio	$0
Net Medicaid Revenue	$527
Medicaid Charges	$347,036
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Epic
EHR Version	EpicCare Inpatient (not Community Connect)
EHR is Changing	No

ERP Information

ERP	SAP
ERP Version	NA
EHR is Changing	No