Providence Holy Family Hospital

Providence Holy Family Hospital, located in Spokane, WA, is a progressive, full-service hospital dedicated to medical excellence and compassionate care. With over 1,000 employees and 180 physicians, we offer a comprehensive range of medical and surgical services, along with specialty support and outpatient care. Rooted in the Catholic tradition, our mission emphasizes the values of respect, compassion, competence, collaboration, and justice. We are committed to the healing ministry of Jesus, providing exceptional care and promoting community health through various outreach programs and events. Expecting a baby? Our Family Maternity Center is ready to welcome you!

Identifiers

Hospital Name Providence Holy Family Hospital
Facility ID 500077

Location

Address 5633 NORTH LIDGERWOOD
City/Town Spokane
State WA
ZIP Code 99208
County/Parish SPOKANE

Health System

Health System Providence St. Joseph Health
Health System Website Domain providence.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 44
Health System Total Beds 9633
Health System Hospital Locations Alaska, California, Illinois, Montana, Oregon and Washington

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Providence St. Joseph Health
Emergency Services Yes

No leaders were identified on Providence Holy Family Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 272

Staffing & Personnel

FTE Employees on Payroll 775.39
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11128
Inpatient Days (Title XIX) 744
Total Inpatient Days 40459
Bed Count 194
Available Bed Days 70810
Discharges (Title V) NA
Discharges (Title XVIII) 1805
Discharges (Title XIX) 147
Total Discharges 7013

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10422
Inpatient Days (Title XIX; Adults & Peds) 504
Total Inpatient Days (Adults & Peds) 34873
Bed Count (Adults & Peds) 180
Available Bed Days (Adults & Peds) 65700
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1805
Discharges (Title XIX; Adults & Peds) 147
Total Discharges (Adults & Peds) 7013

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 73%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 238

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 3.2
Readmission Score Hospital Return Days for Pneumonia Patients -18.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.8
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.558
CAUTI SIR (Standardized Infection Ratio) 0.849
SSI SIR (Standardized Infection Ratio) 1.095
CDI SIR (Standardized Infection Ratio) 0.570
MRSA SIR (Standardized Infection Ratio) 0.423

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,109
Bad Debt Expense $986
Uncompensated Care Cost $6,454
Total Uncompensated Care $20,640

Operating Expenses ($ thousands)

Total Salaries $68,760
Overhead Expenses (Non-Salary) $119,474
Depreciation Expense $5,152
Total Operating Costs $213,551

Charges ($ thousands)

Inpatient Charges $390,673
Outpatient Charges $597,271
Total Patient Charges $987,944

Wage-Related Details ($ thousands)

Core Wage Costs $20,025
Wage Costs (RHC/FQHC)
Adjusted Salaries $68,760
Contract Labor (Patient Care) $5,561
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $20,511
Short-Term Investments
Notes Receivable
Accounts Receivable $34,440
Allowance for Doubtful Accounts
Inventory $3,277
Prepaid Expenses $230
Other Current Assets $6
Total Current Assets $60,888

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,178
Land Improvements Value $2,540
Building Value $97,362
Leasehold Improvements $1,096
Fixed Equipment Value $6,680
Major Movable Equipment $43,746
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $45,214

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $21,709
Other Assets $294
Total Other Assets $22,003
Total Assets $128,105

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,301
Salaries & Wages Payable $7,089
Payroll Taxes Payable $103
Short-Term Debt $3,691
Deferred Revenue
Other Current Liabilities $107
Total Current Liabilities $19,846

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $40,846
Unsecured Loans
Other Long-Term Liabilities $348
Total Long-Term Liabilities $41,194
Total Liabilities $61,041

Balance Sheet – Equity ($ thousands)

General Fund Balance $67,065
Total Fund Balances $67,065
Total Liabilities & Equity $128,105

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $16,648
DRG (Post-Oct 1) $5,506
Outlier Payments
DSH Adjustment $956
Eligible DSH % $0
Simulated MC Payments $20,302
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $390,672
Outpatient Revenue $596,358
Total Patient Revenue $987,030
Contractual Allowances & Discounts $743,076
Net Patient Revenue $243,954
Total Operating Expenses $270,775
Net Service Income $-26,820
Other Income $9,957
Total Income $-16,864
Other Expenses
Net Income $-16,864

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $30,540
Medicaid Charges $217,516
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Fusion 10
EHR is Changing No