Valley Health Warren Memorial Hospital

Valley Health Warren Memorial Hospital, located in Front Royal, Virginia, is your community partner for health and wellness. Our modern 36-bed facility prioritizes safe, high-quality care, offering advanced surgical services, reliable elderly care, diagnostic services, and much more. We are proud to be recognized as a Top 100 Rural & Community Hospital and have earned an "A" Hospital Safety Grade for our commitment to patient safety. Our dedicated team is focused on creating an exceptional patient experience and improving the health of our community.

Identifiers

Hospital Name Valley Health Warren Memorial Hospital
Facility ID 490033

Location

Address 351 VALLEY HEALTH WAY
City/Town Front Royal
State VA
ZIP Code 22630
County/Parish WARREN

Health System

Health System Valley Health System
Health System Website Domain valleyhealthlink.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 10
Health System Total Beds 2270
Health System Hospital Locations New Jersey, Nevada, Virginia and West Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Valley Health System
Emergency Services Yes

Jennifer A. Coello

Vice President, Operations and Administrator, Warren Memorial Hospital

Joined the Valley Health administrative team on June 28, 2021, as Vice President of Operations and Administrator for Warren Memorial Hospital (WMH); she will serve as Valley Health's lead executive in Front Royal, Va. [4] Previously served as Administrator for East Ohio Regional Hospital. [4] Graduate of the University of Virginia, earned a Master of Health Administration from Virginia Commonwealth University. [4] Board certified in healthcare management by the American College of Healthcare Executives (ACHE) and was the recipient of the 2013 ACHE Regent’s Award. [4] Has served on the boards of Chambers of Commerce, Kiwanis, and other local health and arts organizations. [4] Quoted as Valley Health Vice President and Administrator of Warren Memorial Hospital in a news release from November 2024. [9]

Delores Gehr

Chief Nursing Officer, Warren Memorial Hospital

MPA, BSN, RN, NEA-BC, CEN. [10] Mentioned in an article discussing a virtual nursing program at Warren Memorial Hospital. [10]

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 196

Staffing & Personnel

FTE Employees on Payroll 315.17
FTE Interns & Residents 7.85

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3012
Inpatient Days (Title XIX) 150
Total Inpatient Days 6598
Bed Count 46
Available Bed Days 16790
Discharges (Title V) NA
Discharges (Title XVIII) 862
Discharges (Title XIX) 28
Total Discharges 1968

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2882
Inpatient Days (Title XIX; Adults & Peds) 143
Total Inpatient Days (Adults & Peds) 6203
Bed Count (Adults & Peds) 38
Available Bed Days (Adults & Peds) 13870
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 862
Discharges (Title XIX; Adults & Peds) 28
Total Discharges (Adults & Peds) 1968

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 160

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -25.2
Readmission Score Hospital Return Days for Pneumonia Patients -10
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.6
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 0.879
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.395
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $769
Bad Debt Expense $5,266
Uncompensated Care Cost $3,202
Total Uncompensated Care $11,840

Operating Expenses ($ thousands)

Total Salaries $31,684
Overhead Expenses (Non-Salary) $72,240
Depreciation Expense $10,014
Total Operating Costs $94,576

Charges ($ thousands)

Inpatient Charges $46,489
Outpatient Charges $155,024
Total Patient Charges $201,514

Wage-Related Details ($ thousands)

Core Wage Costs $6,828
Wage Costs (RHC/FQHC)
Adjusted Salaries $31,684
Contract Labor (Patient Care) $5,488
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $4,548
Short-Term Investments $32,726
Notes Receivable
Accounts Receivable $15,616
Allowance for Doubtful Accounts $-6,785
Inventory $1,727
Prepaid Expenses
Other Current Assets $8,241
Total Current Assets $56,074

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,283
Land Improvements Value $1,015
Building Value $77,594
Leasehold Improvements $425
Fixed Equipment Value $26,727
Major Movable Equipment $38,592
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $114,870

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $12,311
Total Other Assets $12,311
Total Assets $183,256

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $299
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt $869
Deferred Revenue
Other Current Liabilities $5,087
Total Current Liabilities $7,467

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $2,630
Long-Term Notes Payable $77,719
Unsecured Loans
Other Long-Term Liabilities $1,021
Total Long-Term Liabilities $81,370
Total Liabilities $88,836

Balance Sheet – Equity ($ thousands)

General Fund Balance $92,197
Total Fund Balances $94,419
Total Liabilities & Equity $183,256

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $6,946
Outlier Payments
DSH Adjustment $88
Eligible DSH % $0
Simulated MC Payments $2,464
Total IME Payments $684

Revenue & Income Statement ($ thousands)

Inpatient Revenue $48,172
Outpatient Revenue $162,749
Total Patient Revenue $210,921
Contractual Allowances & Discounts $113,203
Net Patient Revenue $97,718
Total Operating Expenses $103,925
Net Service Income $-6,206
Other Income $17,152
Total Income $10,946
Other Expenses $2,964
Net Income $7,981

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $6,732
Medicaid Charges $32,751
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No