FirstHealth Moore Regional Hospital

FirstHealth Moore Regional Hospital, located at 155 Memorial Drive in Pinehurst, NC, is a 402-bed acute care, not-for-profit hospital and the flagship facility for FirstHealth of the Carolinas. As a regional referral center serving a 15-county area, we offer a comprehensive range of health care services with a commitment to delivering an exceptional patient experience. Our dedicated medical staff includes over 287 physicians and 2,700 professionals who are here to provide you with the highest quality care. We are honored to be your choice for health care needs.

Identifiers

Hospital Name FirstHealth Moore Regional Hospital
Facility ID 340115

Location

Address 155 MEMORIAL DRIVE
City/Town Pinehurst
State NC
ZIP Code 28374
County/Parish MOORE

Health System

Health System Firsthealth of the Carolinas
Health System Website Domain firsthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 420
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details FirstHealth of the Carolinas
Emergency Services Yes

No leaders were identified on FirstHealth Moore Regional Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 395

Staffing & Personnel

FTE Employees on Payroll 3053.28
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 31968
Inpatient Days (Title XIX) 5042
Total Inpatient Days 103275
Bed Count 412
Available Bed Days 150380
Discharges (Title V) NA
Discharges (Title XVIII) 6220
Discharges (Title XIX) 1036
Total Discharges 20522

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 23268
Inpatient Days (Title XIX; Adults & Peds) 3812
Total Inpatient Days (Adults & Peds) 70851
Bed Count (Adults & Peds) 304
Available Bed Days (Adults & Peds) 110960
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6220
Discharges (Title XIX; Adults & Peds) 1036
Total Discharges (Adults & Peds) 20522

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 79%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Better Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Better Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 208

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 11.8
Readmission Score Hospital Return Days for Heart Failure Patients -3.6
Readmission Score Hospital Return Days for Pneumonia Patients 1.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 8.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.9
Readmission Score Rate of Readmission for CABG 10.2
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.7
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Better than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.799
CAUTI SIR (Standardized Infection Ratio) 0.389
SSI SIR (Standardized Infection Ratio) 0.894
CDI SIR (Standardized Infection Ratio) 0.204
MRSA SIR (Standardized Infection Ratio) 0.677

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $16,513
Bad Debt Expense $69,427
Uncompensated Care Cost $29,638
Total Uncompensated Care $29,780

Operating Expenses ($ thousands)

Total Salaries $279,616
Overhead Expenses (Non-Salary) $462,742
Depreciation Expense $33,812
Total Operating Costs $558,316

Charges ($ thousands)

Inpatient Charges $1,279,319
Outpatient Charges $1,800,392
Total Patient Charges $3,079,712

Wage-Related Details ($ thousands)

Core Wage Costs $38,767
Wage Costs (RHC/FQHC)
Adjusted Salaries $246,201
Contract Labor (Patient Care) $24,773
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $56,624
Short-Term Investments
Notes Receivable
Accounts Receivable $200,312
Allowance for Doubtful Accounts $-93,923
Inventory $18,453
Prepaid Expenses $9,054
Other Current Assets
Total Current Assets $552,653

Balance Sheet – Fixed Assets ($ thousands)

Land Value $14,585
Land Improvements Value $13,223
Building Value $417,547
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $456,361
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $297,146

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $706,547
Other Assets $71,923
Total Other Assets $778,470
Total Assets $1,628,270

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $60,158
Salaries & Wages Payable $76,511
Payroll Taxes Payable
Short-Term Debt $8,620
Deferred Revenue
Other Current Liabilities $16,208
Total Current Liabilities $161,498

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $231,484
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $231,484
Total Liabilities $392,982

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,235,288
Total Fund Balances $1,235,288
Total Liabilities & Equity $1,628,270

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $70,566
Outlier Payments
DSH Adjustment $1,628
Eligible DSH % $0
Simulated MC Payments $54,185
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,327,542
Outpatient Revenue $1,863,075
Total Patient Revenue $3,190,617
Contractual Allowances & Discounts $2,376,785
Net Patient Revenue $813,832
Total Operating Expenses $742,358
Net Service Income $71,474
Other Income $-43,800
Total Income $27,674
Other Expenses $62,118
Net Income $-34,444

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $68,539
Medicaid Charges $339,778
Net CHIP Revenue $16
CHIP Charges $85

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP SAP
ERP Version NA
EHR is Changing No