Novant Health Rowan Medical Center

Novant Health Rowan Medical Center, located at 612 Mocksville Ave in Salisbury, NC, has been serving the community since 1936. As part of the Novant Health network, the hospital provides expert clinical care with state-of-the-art equipment, ensuring that remarkable care is always close to home. Novant Health Rowan Medical Center offers a wide range of services, including 24/7 emergency care, nationally ranked heart and vascular care, award-winning orthopedic care, cancer care through the Wallace Cancer Institute, and maternity services. The hospital is dedicated to improving the health of the community, one person at a time. You don’t have to travel far to access advanced medical services from an experienced and compassionate staff.

Identifiers

Hospital Name Novant Health Rowan Medical Center
Facility ID 340015

Location

Address 612 MOCKSVILLE AVE
City/Town Salisbury
State NC
ZIP Code 28144
County/Parish ROWAN

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Novant Health
Emergency Services Yes

Gary A. Blabon

President, Novant Health Rowan Medical Center

NA

Bryan Overcash

Secretary/Treasurer, Chief Financial Officer

NA

Rebecca J. Smith, DO

Medical Director

Medical Director of Novant Rowan Medical Center (RMC), including the Emergency Department.

Joseph Cruz, DO

Assistant Medical Director

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 308

Staffing & Personnel

FTE Employees on Payroll 972.31
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10427
Inpatient Days (Title XIX) 1902
Total Inpatient Days 45233
Bed Count 189
Available Bed Days 68985
Discharges (Title V) NA
Discharges (Title XVIII) 1692
Discharges (Title XIX) 417
Total Discharges 7630

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9581
Inpatient Days (Title XIX; Adults & Peds) 1612
Total Inpatient Days (Adults & Peds) 40034
Bed Count (Adults & Peds) 169
Available Bed Days (Adults & Peds) 61685
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1692
Discharges (Title XIX; Adults & Peds) 417
Total Discharges (Adults & Peds) 7630

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 210

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -13.8
Readmission Score Hospital Return Days for Heart Failure Patients 30
Readmission Score Hospital Return Days for Pneumonia Patients 16.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.7
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.593
CAUTI SIR (Standardized Infection Ratio) 0.749
SSI SIR (Standardized Infection Ratio) 0.552
CDI SIR (Standardized Infection Ratio) 0.049
MRSA SIR (Standardized Infection Ratio) 1.071

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $11,759
Bad Debt Expense $16,687
Uncompensated Care Cost $15,647
Total Uncompensated Care $17,600

Operating Expenses ($ thousands)

Total Salaries $76,288
Overhead Expenses (Non-Salary) $183,708
Depreciation Expense $11,017
Total Operating Costs $239,803

Charges ($ thousands)

Inpatient Charges $408,547
Outpatient Charges $640,802
Total Patient Charges $1,049,349

Wage-Related Details ($ thousands)

Core Wage Costs $19,315
Wage Costs (RHC/FQHC)
Adjusted Salaries $75,846
Contract Labor (Patient Care) $26,532
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $109
Short-Term Investments
Notes Receivable $3,470
Accounts Receivable $101,414
Allowance for Doubtful Accounts $-64,503
Inventory $29,181
Prepaid Expenses $326
Other Current Assets
Total Current Assets $90,583

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,042
Land Improvements Value $1,395
Building Value $170,366
Leasehold Improvements $3,317
Fixed Equipment Value $30,531
Major Movable Equipment $120,310
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $98,857

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,649
Total Other Assets $3,649
Total Assets $193,089

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $3,494
Salaries & Wages Payable $8,752
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $8,424
Total Current Liabilities $-159,003

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,099
Total Long-Term Liabilities $4,099
Total Liabilities $-154,904

Balance Sheet – Equity ($ thousands)

General Fund Balance $347,993
Total Fund Balances $347,993
Total Liabilities & Equity $193,089

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $12,584
DRG (Post-Oct 1) $4,544
Outlier Payments
DSH Adjustment $344
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $413,778
Outpatient Revenue $652,471
Total Patient Revenue $1,066,249
Contractual Allowances & Discounts $805,427
Net Patient Revenue $260,822
Total Operating Expenses $292,047
Net Service Income $-31,225
Other Income $42,798
Total Income $11,573
Other Expenses
Net Income $11,573

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $28,867
Medicaid Charges $116,423
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No