UPMC Wellsboro

UPMC Wellsboro, located in the heart of Wellsboro, Pennsylvania, is a critical access hospital dedicated to providing outstanding care to the northern tier region. Our state-of-the-art facility offers a wide range of services, including emergency care, cancer care, physical therapy and rehabilitation, orthopaedics, and women's health. We take pride in our commitment to patient experience and quality care, evidenced by awards such as the Outstanding Patient Experience Award. At UPMC Wellsboro, you can rely on our dedicated doctors, nurses, and staff to provide personalized and compassionate care right in your community. The Green Home, our skilled nursing center, is conveniently located across the street.

Identifiers

Hospital Name UPMC Wellsboro
Facility ID 391316

Location

Address 32-36 CENTRAL AVENUE
City/Town Wellsboro
State PA
ZIP Code 16901
County/Parish TIOGA

Health System

Health System UPMC
Health System Website Domain UPMC.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 29
Health System Total Beds 6359
Health System Hospital Locations Maryland, New York and Pennsylvania

Ownership & Characteristics

Hospital Type Critical Access Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UPMC
Emergency Services Yes

Dr. Daniel Glunk

Interim President

Mentioned in an interview linked from the Community Connections Newsletter on the UPMC Wellsboro About Us page. [22]

Matt Romania

Director of Nursing

Director of Nursing at UPMC Wellsboro. Mentioned in an article discussing the hospital's response to COVID-19. [10]

Dr. Perry Doan

Medical Director for Emergency Services (UPMC Cole) and Physician (UPMC Wellsboro)

Serves as a physician with emergency services at UPMC Wellsboro and is the Medical Director for Emergency Services at UPMC Cole. Has over 11 years of experience in emergency medicine and is board-certified. [8], [12]

Janie Hilfiger

President (Retired)

Served as President of UPMC Wellsboro and UPMC Cole, retiring in April 2024 after 45 years in rural health care. [2], [7], [8], [12] Was also listed on the Wellsboro Chamber of Commerce Board of Directors. [3]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 20

Staffing & Personnel

FTE Employees on Payroll 401.25
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2630
Inpatient Days (Title XIX) 117
Total Inpatient Days 7000
Bed Count 25
Available Bed Days 9125
Discharges (Title V) NA
Discharges (Title XVIII) 595
Discharges (Title XIX) 19
Total Discharges 1508

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2126
Inpatient Days (Title XIX; Adults & Peds) 62
Total Inpatient Days (Adults & Peds) 5427
Bed Count (Adults & Peds) 19
Available Bed Days (Adults & Peds) 6935
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 595
Discharges (Title XIX; Adults & Peds) 19
Total Discharges (Adults & Peds) 1508

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. Patients were very positive about the cleanliness of the hospital. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 183

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 6
Readmission Score Hospital Return Days for Pneumonia Patients 1.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,094
Bad Debt Expense $2,162
Uncompensated Care Cost $1,803
Total Uncompensated Care $2,897

Operating Expenses ($ thousands)

Total Salaries $34,139
Overhead Expenses (Non-Salary) $49,467
Depreciation Expense $2,847
Total Operating Costs $69,621

Charges ($ thousands)

Inpatient Charges $71,137
Outpatient Charges $259,879
Total Patient Charges $331,016

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $3
Short-Term Investments
Notes Receivable $1,052
Accounts Receivable $63,296
Allowance for Doubtful Accounts $-51,222
Inventory $1,155
Prepaid Expenses
Other Current Assets
Total Current Assets $15,247

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,952
Land Improvements Value $2,901
Building Value $50,711
Leasehold Improvements $116
Fixed Equipment Value $6,708
Major Movable Equipment $19,122
Minor Depreciable Equipment
Health IT Assets $50
Total Fixed Assets $31,497

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $0
Other Assets
Total Other Assets $0
Total Assets $46,744

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $508
Salaries & Wages Payable $26
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $11
Other Current Liabilities $2,955
Total Current Liabilities $3,500

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities $3,500

Balance Sheet – Equity ($ thousands)

General Fund Balance $41,865
Total Fund Balances $43,244
Total Liabilities & Equity $46,744

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $70,841
Outpatient Revenue $272,600
Total Patient Revenue $343,441
Contractual Allowances & Discounts $257,839
Net Patient Revenue $85,602
Total Operating Expenses $83,606
Net Service Income $1,996
Other Income $3,750
Total Income $5,746
Other Expenses
Net Income $5,746

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $3,831
Medicaid Charges $49,421
Net CHIP Revenue $124
CHIP Charges $558

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP MEDITECH
ERP Version NA
EHR is Changing No