UNC Health Rockingham

UNC Health Rockingham, located in Eden, NC, is your community healthcare provider, offering comprehensive inpatient, outpatient, surgical, and emergency services. We are dedicated to delivering high-quality care close to home, with services including a state-of-the-art birthing center, a wound healing center, and an on-site cancer center. Our 121-bed long-term care facility provides skilled nursing and rehabilitation services. UNC Health Rockingham is committed to the health and well-being of Rockingham County and Southern Virginia.

Identifiers

Hospital Name UNC Health Rockingham
Facility ID 340060

Location

Address 117 E KINGS HIGHWAY
City/Town Eden
State NC
ZIP Code 27288
County/Parish ROCKINGHAM

Health System

Health System UNC Health
Health System Website Domain unchealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 17
Health System Total Beds 3517
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details UNC Health
Emergency Services Yes

Steve Eblin

President and CEO

Came to UNC Health Rockingham in October 2019 as CEO and has a career in healthcare leadership that spans more than four decades. Previously served as President and CEO of Randolph Health for a six-year period (2012 – 2018). A University of Kentucky and Xavier University graduate.

Dr. Thresa Hardy

Chief Nursing Officer, Chief Operating Officer

NA

Karen Shadowens

Chief Financial Officer

Has worked at UNC Health since June 2021 as the CFO of UNC Health Rockingham. Became the CFO at UNC Health Caldwell in 2022 and serves in a dual capacity at both UNC Health entities. Has over 30 years of experience in healthcare finance. Prior to joining UNC Health, was the CFO at Van Wert Health in Van Wert, OH, and served in various leadership capacities at UC Health in Cincinnati as well as IU Health in Indianapolis. Obtained a BSB in Accounting and Finance as well as an MBA in Finance from Wright State University in Dayton, OH.

Wade Williams

Chief Information Officer

NA

Janine Eanes

Human Resources Director

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 99

Staffing & Personnel

FTE Employees on Payroll 257.97
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 1521
Inpatient Days (Title XIX) 471
Total Inpatient Days 8266
Bed Count 108
Available Bed Days 39420
Discharges (Title V) NA
Discharges (Title XVIII) 326
Discharges (Title XIX) 101
Total Discharges 1805

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1280
Inpatient Days (Title XIX; Adults & Peds) 396
Total Inpatient Days (Adults & Peds) 6329
Bed Count (Adults & Peds) 99
Available Bed Days (Adults & Peds) 36135
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 326
Discharges (Title XIX; Adults & Peds) 101
Total Discharges (Adults & Peds) 1805

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 192

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 6.5
Readmission Score Hospital Return Days for Pneumonia Patients 26.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.1
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.510
CAUTI SIR (Standardized Infection Ratio) 1.334
SSI SIR (Standardized Infection Ratio) 1.751
CDI SIR (Standardized Infection Ratio) 1.616
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,672
Bad Debt Expense $10,053
Uncompensated Care Cost $6,619
Total Uncompensated Care $6,621

Operating Expenses ($ thousands)

Total Salaries $25,478
Overhead Expenses (Non-Salary) $32,365
Depreciation Expense $3,234
Total Operating Costs $57,189

Charges ($ thousands)

Inpatient Charges $49,284
Outpatient Charges $96,249
Total Patient Charges $145,533

Wage-Related Details ($ thousands)

Core Wage Costs $8,945
Wage Costs (RHC/FQHC)
Adjusted Salaries $25,480
Contract Labor (Patient Care) $1,400
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $73
Short-Term Investments
Notes Receivable
Accounts Receivable $5,441
Allowance for Doubtful Accounts
Inventory $1,135
Prepaid Expenses $1,245
Other Current Assets
Total Current Assets $12,768

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,371
Land Improvements Value $606
Building Value $14,670
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment $10,200
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $20,483

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $1,739
Total Other Assets $1,739
Total Assets $34,991

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $32,495
Salaries & Wages Payable $2,053
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $2,623
Total Current Liabilities $37,171

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $752
Total Long-Term Liabilities $752
Total Liabilities $37,923

Balance Sheet – Equity ($ thousands)

General Fund Balance $-2,932
Total Fund Balances $-2,932
Total Liabilities & Equity $34,991

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $767
DRG (Post-Oct 1) $1,894
Outlier Payments
DSH Adjustment $98
Eligible DSH % $0
Simulated MC Payments $5,176
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $48,742
Outpatient Revenue $96,867
Total Patient Revenue $145,609
Contractual Allowances & Discounts $90,915
Net Patient Revenue $54,694
Total Operating Expenses $65,973
Net Service Income $-11,279
Other Income $2,907
Total Income $-8,372
Other Expenses $3,843
Net Income $-12,215

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,727
Medicaid Charges $19,734
Net CHIP Revenue $2
CHIP Charges $11

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No