Frye Regional Medical Center

Frye Regional Medical Center, part of Duke LifePoint Healthcare, has been serving the Catawba Valley region since 1911. Located at 420 N Center Street in Hickory, NC, our 355-bed acute care hospital is dedicated to providing high-quality, compassionate care, with a focus on patient experience and clinical outcomes. We are proud to be home to specialized centers, including the Frye Regional Brain Center, Heart Center, Cancer Center, and Women's Birthing Center. Our comprehensive services encompass Emergency Services, General and Vascular Surgery, Orthopedics, Surgical Weight Loss, and Inpatient Rehabilitation, ensuring we meet the diverse healthcare needs of our community.

Identifiers

Hospital Name Frye Regional Medical Center
Facility ID 340116

Location

Address 420 N CENTER ST
City/Town Hickory
State NC
ZIP Code 28601
County/Parish CATAWBA

Health System

Health System Duke Lifepoint Healthcare
Health System Website Domain dukelifepointhealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 9
Health System Total Beds 1376
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Duke Lifepoint Healthcare
Emergency Services Yes

No leaders were identified on Frye Regional Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 338

Staffing & Personnel

FTE Employees on Payroll 1006.55
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 10466
Inpatient Days (Title XIX) 1821
Total Inpatient Days 34725
Bed Count 226
Available Bed Days 82490
Discharges (Title V) NA
Discharges (Title XVIII) 1981
Discharges (Title XIX) 332
Total Discharges 6511

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9060
Inpatient Days (Title XIX; Adults & Peds) 1320
Total Inpatient Days (Adults & Peds) 27904
Bed Count (Adults & Peds) 196
Available Bed Days (Adults & Peds) 71540
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1981
Discharges (Title XIX; Adults & Peds) 332
Total Discharges (Adults & Peds) 6511

Quality Summary

Care Quality Stengths Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 60%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 182

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 6.1
Readmission Score Hospital Return Days for Heart Failure Patients 6.1
Readmission Score Hospital Return Days for Pneumonia Patients 3.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.2
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.5
Readmission Score Rate of Readmission for CABG 11.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.4
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.738
CAUTI SIR (Standardized Infection Ratio) 1.189
SSI SIR (Standardized Infection Ratio) 0.787
CDI SIR (Standardized Infection Ratio) 0.270
MRSA SIR (Standardized Infection Ratio) 1.640

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $4,026
Bad Debt Expense $34,124
Uncompensated Care Cost $8,743
Total Uncompensated Care $8,743

Operating Expenses ($ thousands)

Total Salaries $93,109
Overhead Expenses (Non-Salary) $184,314
Depreciation Expense $9,384
Total Operating Costs $199,356

Charges ($ thousands)

Inpatient Charges $700,186
Outpatient Charges $779,843
Total Patient Charges $1,480,028

Wage-Related Details ($ thousands)

Core Wage Costs $10,766
Wage Costs (RHC/FQHC)
Adjusted Salaries $93,109
Contract Labor (Patient Care) $22,141
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $37
Short-Term Investments
Notes Receivable
Accounts Receivable $34,871
Allowance for Doubtful Accounts
Inventory $6,788
Prepaid Expenses $3,362
Other Current Assets
Total Current Assets $45,920

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,304
Land Improvements Value $348
Building Value $57,515
Leasehold Improvements $7,635
Fixed Equipment Value $22,984
Major Movable Equipment $19,194
Minor Depreciable Equipment $18,980
Health IT Assets
Total Fixed Assets $89,339

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $3,114
Other Assets $113,892
Total Other Assets $117,006
Total Assets $252,266

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $8,218
Salaries & Wages Payable $5,599
Payroll Taxes Payable $2,062
Short-Term Debt
Deferred Revenue
Other Current Liabilities $6,837
Total Current Liabilities $22,716

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $118,202
Long-Term Notes Payable $1,544
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $119,747
Total Liabilities $142,463

Balance Sheet – Equity ($ thousands)

General Fund Balance $109,803
Total Fund Balances $109,803
Total Liabilities & Equity $252,266

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $21,943
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment $215
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $700,186
Outpatient Revenue $859,603
Total Patient Revenue $1,559,789
Contractual Allowances & Discounts $1,298,921
Net Patient Revenue $260,868
Total Operating Expenses $274,551
Net Service Income $-13,683
Other Income $2,602
Total Income $-11,081
Other Expenses
Net Income $-11,081

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $29,755
Medicaid Charges $154,474
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Oracle
ERP Version Peoplesoft/EBS
EHR is Changing No