Tufts Medical Center

Tufts Medical Center, located at 800 Washington Street in Boston, MA, is a world-renowned academic medical center providing exceptional care for over two centuries. As the principal teaching hospital for Tufts University School of Medicine, we offer innovative, patient-centered care across more than 100 specialties, including primary care, our Level I Trauma Center, and a leading heart transplant program. Our dedicated clinicians and researchers are committed to advancing medical knowledge and delivering the highest quality care to every patient. Experience nationally recognized, leading-edge care in the heart of Boston at Tufts Medical Center.

Identifiers

Hospital Name Tufts Medical Center
Facility ID 220116

Location

Address 800 WASHINGTON STREET
City/Town Boston
State MA
ZIP Code 2111
County/Parish SUFFOLK

Health System

Health System Tufts Medicine
Health System Website Domain tuftsmedicine.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 3
Health System Total Beds 701
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Tufts Medicine
Emergency Services Yes

Kevin Bennett

Interim Senior Vice President of Finance

Erik Garpestad, MD

Chief Medical Officer

Terry Hudson-Jinks, RN, MSN

Chief Nursing Officer, Senior Vice President of Patient Care Services, Chief Patient Experience Officer

Karen Freund, MD

Chair of Medicine, Physician-in-Chief

Jason Hall, MD

Chair of Surgery, Surgeon-in-Chief

Geoffrey Binney, Jr, MD, MPH

Chair of Pediatrics, Pediatrician-in-Chief

Lauren Ripley, JD

Deputy General Counsel

Dan Carton

Lead Human Resources Business Partner

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 415

Staffing & Personnel

FTE Employees on Payroll 4741.67
FTE Interns & Residents 339.19

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 40147
Inpatient Days (Title XIX) 29075
Total Inpatient Days 98931
Bed Count 385
Available Bed Days 140525
Discharges (Title V) NA
Discharges (Title XVIII) 6045
Discharges (Title XIX) 2811
Total Discharges 16041

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 32417
Inpatient Days (Title XIX; Adults & Peds) 29075
Total Inpatient Days (Adults & Peds) 71154
Bed Count (Adults & Peds) 287
Available Bed Days (Adults & Peds) 104755
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6045
Discharges (Title XIX; Adults & Peds) 2811
Total Discharges (Adults & Peds) 16041

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication โ€“ Star Rating
Doctor Communication โ€“ Star Rating
Staff Responsiveness โ€“ Star Rating
Communication About Medicines โ€“ Star Rating
Discharge Information โ€“ Star Rating
Care Transition โ€“ Star Rating
Cleanliness โ€“ Star Rating
Quietness โ€“ Star Rating
Overall Hospital Rating โ€“ Star Rating
Recommend Hospital โ€“ Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 79%

Mortality Group Indicators

Mortality Group โ€“ Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group โ€“ Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group โ€“ Death Rate for COPD Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group โ€“ Death Rate for Pneumonia Patients Better Than National Average
Mortality Group โ€“ Death Rate for Stroke Patients No Different Than National Average
Mortality Group โ€“ Pressure Ulcer Rate No Different Than National Average
Mortality Group โ€“ Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group โ€“ Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group โ€“ In-Hospital Fall with Hip Fracture Rate
Mortality Group โ€“ Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group โ€“ Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group โ€“ Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Sepsis Rate No Different Than National Average
Mortality Group โ€“ Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group โ€“ Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group โ€“ CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 222

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 14
Readmission Score Hospital Return Days for Heart Failure Patients 22.4
Readmission Score Hospital Return Days for Pneumonia Patients -3.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.7
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.2
Readmission Score Rate of Readmission for CABG 11.7
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.992
CAUTI SIR (Standardized Infection Ratio) 1.114
SSI SIR (Standardized Infection Ratio) 0.977
CDI SIR (Standardized Infection Ratio) 0.841
MRSA SIR (Standardized Infection Ratio) 0.676

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,535
Bad Debt Expense $14,136
Uncompensated Care Cost $9,266
Total Uncompensated Care $55,106

Operating Expenses ($ thousands)

Total Salaries $454,087
Overhead Expenses (Non-Salary) $768,160
Depreciation Expense $31,130
Total Operating Costs $999,943

Charges ($ thousands)

Inpatient Charges $1,075,563
Outpatient Charges $1,334,835
Total Patient Charges $2,410,398

Wage-Related Details ($ thousands)

Core Wage Costs $84,999
Wage Costs (RHC/FQHC)
Adjusted Salaries $454,087
Contract Labor (Patient Care) $22,811
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet โ€“ Current Assets ($ thousands)

Cash & Bank Balances $-878
Short-Term Investments
Notes Receivable
Accounts Receivable $144,608
Allowance for Doubtful Accounts
Inventory $18,461
Prepaid Expenses $10,097
Other Current Assets $9,450
Total Current Assets $275,052

Balance Sheet โ€“ Fixed Assets ($ thousands)

Land Value $11,273
Land Improvements Value $68
Building Value $316,745
Leasehold Improvements $23,686
Fixed Equipment Value $436,394
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $340,918

Balance Sheet โ€“ Other Assets ($ thousands)

Long-Term Investments $241,542
Other Assets $13,102
Total Other Assets $314,436
Total Assets $930,406

Balance Sheet โ€“ Current Liabilities ($ thousands)

Accounts Payable $105,033
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $125,838
Total Current Liabilities $309,925

Balance Sheet โ€“ Long-Term Liabilities ($ thousands)

Mortgage Debt $444,166
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $124,991
Total Long-Term Liabilities $569,157
Total Liabilities $879,082

Balance Sheet โ€“ Equity ($ thousands)

General Fund Balance $39,522
Total Fund Balances $51,324
Total Liabilities & Equity $930,406

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $70,532
Outlier Payments
DSH Adjustment $4,310
Eligible DSH % $0
Simulated MC Payments $35,109
Total IME Payments $24,067

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,075,563
Outpatient Revenue $1,334,835
Total Patient Revenue $2,410,398
Contractual Allowances & Discounts $1,590,864
Net Patient Revenue $819,534
Total Operating Expenses $1,221,989
Net Service Income $-402,455
Other Income $212,077
Total Income $-190,378
Other Expenses
Net Income $-190,378

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $113,000
Medicaid Charges $401,111
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No