Parkland Health

Parkland Health, located at 5200 Harry Hines Blvd, Dallas, TX, is one of the largest public hospital systems in the United States, serving residents of Dallas County. As the foundation for a healthy Dallas, Parkland Health is dedicated to advancing wellness and relieving suffering in the community. With a network of community-based health centers and a main sustainably designed, state-of-the-art facility that opened in 2015, Parkland averages over 1 million outpatient visits annually. The hospital is also a primary teaching hospital for the University of Texas Southwestern Medical Center.

Identifiers

Hospital Name Parkland Health
Facility ID 450015

Location

Address 5200 HARRY HINES BLVD
City/Town Dallas
State TX
ZIP Code 75235
County/Parish DALLAS

Health System

Health System Independent
Health System Website Domain parklandhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 968
Health System Hospital Locations Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Hospital District or Authority
Ownership Details Dallas County Hospital District
Emergency Services Yes

No leaders were identified on Parkland Health's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 968

Staffing & Personnel

FTE Employees on Payroll 11711.91
FTE Interns & Residents 643.31

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 16104
Inpatient Days (Title XIX) 115685
Total Inpatient Days 234927
Bed Count 786
Available Bed Days 286375
Discharges (Title V) NA
Discharges (Title XVIII) 2203
Discharges (Title XIX) 14034
Total Discharges 44707

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 14149
Inpatient Days (Title XIX; Adults & Peds) 74763
Total Inpatient Days (Adults & Peds) 160227
Bed Count (Adults & Peds) 611
Available Bed Days (Adults & Peds) 222449
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2203
Discharges (Title XIX; Adults & Peds) 14034
Total Discharges (Adults & Peds) 44707

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 337

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 9.1
Readmission Score Hospital Return Days for Pneumonia Patients 16.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.7
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.1
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.2
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.9
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.3
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.394
CAUTI SIR (Standardized Infection Ratio) 0.879
SSI SIR (Standardized Infection Ratio) 1.114
CDI SIR (Standardized Infection Ratio) 0.454
MRSA SIR (Standardized Infection Ratio) 1.616

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $644,251
Bad Debt Expense $319,893
Uncompensated Care Cost $716,328
Total Uncompensated Care $716,663

Operating Expenses ($ thousands)

Total Salaries $1,014,384
Overhead Expenses (Non-Salary) $1,374,104
Depreciation Expense $94,639
Total Operating Costs $1,784,497

Charges ($ thousands)

Inpatient Charges $3,081,313
Outpatient Charges $4,950,327
Total Patient Charges $8,031,641

Wage-Related Details ($ thousands)

Core Wage Costs $204,998
Wage Costs (RHC/FQHC)
Adjusted Salaries $1,014,384
Contract Labor (Patient Care) $105,103
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $9,556

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $56,678
Short-Term Investments $657,279
Notes Receivable
Accounts Receivable $1,031,257
Allowance for Doubtful Accounts $-897,850
Inventory $16,511
Prepaid Expenses $23,572
Other Current Assets
Total Current Assets $1,239,284

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $2,760,560
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $1,669,197

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $367,321
Other Assets $140,167
Total Other Assets $507,488
Total Assets $3,415,970

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $173,231
Salaries & Wages Payable $115,837
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $80,777
Total Current Liabilities $369,845

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1,044,730
Unsecured Loans
Other Long-Term Liabilities $163,734
Total Long-Term Liabilities $1,208,465
Total Liabilities $1,578,310

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,837,660
Total Fund Balances $1,837,660
Total Liabilities & Equity $3,415,970

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $26,654
Outlier Payments
DSH Adjustment $4,161
Eligible DSH % $0
Simulated MC Payments $24,144
Total IME Payments $10,148

Revenue & Income Statement ($ thousands)

Inpatient Revenue $3,099,948
Outpatient Revenue $5,262,626
Total Patient Revenue $8,362,574
Contractual Allowances & Discounts $7,377,132
Net Patient Revenue $985,442
Total Operating Expenses $2,388,488
Net Service Income $-1,403,046
Other Income $1,644,762
Total Income $241,716
Other Expenses $-414
Net Income $242,130

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $339,258
Medicaid Charges
Net CHIP Revenue $240
CHIP Charges $1,574

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing Yes--In Process of Replacing