MetroHealth Main Campus Medical Center

MetroHealth Main Campus Medical Center, located at 2500 MetroHealth Drive in Cleveland, is a leader in Northeast Ohio for trauma, emergency, and specialized care. As home to Cuyahoga County's most experienced Level I Adult Trauma Center and Ohio's only adult and pediatric trauma and burn center, we are ready to serve you 24/7. Our extensive services include women's and children's health, heart and vascular care, and cancer care. Experience exceptional care and a commitment to community health at MetroHealth. MetroHealth Main Campus Medical Center is more than just a hospital; it's a community partner dedicated to the health and well-being of Cuyahoga County. Our state-of-the-art facilities, including the new Glick Center, offer advanced medical treatments and a commitment to innovation. As a safety-net health system, we care for everyone, regardless of ability to pay. Experience the MetroHealth difference, where cutting-edge medicine meets compassionate, community-focused care.

Identifiers

Hospital Name MetroHealth Main Campus Medical Center
Facility ID 360059

Location

Address 2500 METROHEALTH DRIVE
City/Town Cleveland
State OH
ZIP Code 44109
County/Parish CUYAHOGA

Health System

Health System Independent
Health System Website Domain metrohealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 702
Health System Hospital Locations Ohio

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details The MetroHealth System
Emergency Services Yes

Christine Alexander-Rager, MD

President & CEO

experience includes more than 27 years of advancing patient care and championing community health, pivotal roles including interim chief physician and clinical executive, chair of family medicine, and president of the medical staff, graduate of The Ohio State University, founder of MetroHealth's nationally recognized School Health Program

John Chae, MD

Executive Vice President, Chief Academic Officer

NA

Craig Richmond

Executive Vice President and Chief Financial Officer

NA

Jane M. Platten

Executive Vice President, Administration & Chief of Staff

NA

Dave Fiser Fabc

Senior Vice President/chief Information Officer

NA

Ryan Mezinger Rph

Senior Vice President, Chief Pharmacy Officer

NA

Walter B. Jones

Senior Vice President, Campus Transformation

NA

Allison Witt Poulios, MPA

Senior Vice President & Chief Government Relations Officer

NA

Brian Kovach

Vice President, Cancer Institute

NA

Michael Phillips

Chief Legal Officer, MetroHealth

NA

Kate Brown

Chief Development Officer, The MetroHealth System President, The MetroHealth Foundation

NA

Michelle Wood

Vice President, Philanthropy Finance and Operations Chief Operating Officer, The MetroHealth Foundation

NA

Greg Sanders

Vice President, Philanthropy

NA

Rita Andolsen

Executive Director, Philanthropy Communications

NA

Wendy Ellis Jones

Executive Director Sponsorship, Engagement and Strategic Partnership

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 702

Staffing & Personnel

FTE Employees on Payroll 7135.28
FTE Interns & Residents 404.05

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 15454
Inpatient Days (Title XIX) 10287
Total Inpatient Days 120786
Bed Count 580
Available Bed Days 212260
Discharges (Title V) NA
Discharges (Title XVIII) 2350
Discharges (Title XIX) 1431
Total Discharges 19432

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12407
Inpatient Days (Title XIX; Adults & Peds) 6585
Total Inpatient Days (Adults & Peds) 83780
Bed Count (Adults & Peds) 440
Available Bed Days (Adults & Peds) 160712
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2350
Discharges (Title XIX; Adults & Peds) 1431
Total Discharges (Adults & Peds) 19432

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 171

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -6.5
Readmission Score Hospital Return Days for Heart Failure Patients 26.6
Readmission Score Hospital Return Days for Pneumonia Patients 12.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 10.2
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 16.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.2
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.654
CAUTI SIR (Standardized Infection Ratio) 0.529
SSI SIR (Standardized Infection Ratio) 1.641
CDI SIR (Standardized Infection Ratio) 0.501
MRSA SIR (Standardized Infection Ratio) 1.504

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $49,307
Bad Debt Expense $40,387
Uncompensated Care Cost $61,478
Total Uncompensated Care $61,478

Operating Expenses ($ thousands)

Total Salaries $734,845
Overhead Expenses (Non-Salary) $859,105
Depreciation Expense $111,689
Total Operating Costs $1,022,882

Charges ($ thousands)

Inpatient Charges $1,237,822
Outpatient Charges $2,181,581
Total Patient Charges $3,419,402

Wage-Related Details ($ thousands)

Core Wage Costs $134,619
Wage Costs (RHC/FQHC)
Adjusted Salaries $734,346
Contract Labor (Patient Care) $6,327
Wage Costs (Part A Teaching) $3,441
Wage Costs (Interns & Residents) $6,026

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $176,315
Short-Term Investments
Notes Receivable
Accounts Receivable $164,423
Allowance for Doubtful Accounts $-25,078
Inventory $28,807
Prepaid Expenses $10,604
Other Current Assets
Total Current Assets $475,903

Balance Sheet – Fixed Assets ($ thousands)

Land Value $318,195
Land Improvements Value $13,989
Building Value $950,580
Leasehold Improvements $18,553
Fixed Equipment Value $393,591
Major Movable Equipment $259,734
Minor Depreciable Equipment $2,671
Health IT Assets
Total Fixed Assets $1,206,030

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $535,266
Other Assets $538,600
Total Other Assets $1,073,866
Total Assets $2,755,798

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $140,102
Salaries & Wages Payable $111,602
Payroll Taxes Payable
Short-Term Debt $23,941
Deferred Revenue
Other Current Liabilities $42,957
Total Current Liabilities $319,717

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $1,108,361
Unsecured Loans
Other Long-Term Liabilities $906,942
Total Long-Term Liabilities $2,015,304
Total Liabilities $2,335,021

Balance Sheet – Equity ($ thousands)

General Fund Balance $420,778
Total Fund Balances $420,778
Total Liabilities & Equity $2,755,798

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $21,117
DRG (Post-Oct 1) $6,265
Outlier Payments
DSH Adjustment $2,631
Eligible DSH % $0
Simulated MC Payments $51,523
Total IME Payments $7,975

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,441,067
Outpatient Revenue $2,811,250
Total Patient Revenue $4,252,318
Contractual Allowances & Discounts $3,075,075
Net Patient Revenue $1,177,242
Total Operating Expenses $1,595,471
Net Service Income $-418,228
Other Income $393,566
Total Income $-24,662
Other Expenses $-26
Net Income $-24,636

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $287,772
Medicaid Charges $1,167,189
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No