MaineGeneral Health

MaineGeneral Health, located at 35 Medical Center Parkway in Augusta, ME, is dedicated to providing high-quality, comprehensive care to the community. As the Alfond Center for Health, we offer a wide range of inpatient and outpatient services, including cancer care, orthopedics, primary care, and women's health. Our state-of-the-art facility and dedicated team of professionals ensure that patients receive the best possible medical care. We also provide amenities such as a gift shop and cafeteria for the convenience of our patients and visitors. For information or to access specific departments and services, please call (207) 626-1000.

Identifiers

Hospital Name MaineGeneral Health
Facility ID 200039

Location

Address 35 MEDICAL CENTER PARKWAY
City/Town Augusta
State ME
ZIP Code 4330
County/Parish KENNEBEC

Health System

Health System MaineHealth
Health System Website Domain mainehealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 1548
Health System Hospital Locations Maine and New Hampshire

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details MaineGeneral Health
Emergency Services Yes

No leaders were identified on MaineGeneral Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 287

Staffing & Personnel

FTE Employees on Payroll 3125.91
FTE Interns & Residents 29.64

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13119
Inpatient Days (Title XIX) 13492
Total Inpatient Days 57868
Bed Count 186
Available Bed Days 67890
Discharges (Title V) NA
Discharges (Title XVIII) 1765
Discharges (Title XIX) 2127
Total Discharges 8863

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12030
Inpatient Days (Title XIX; Adults & Peds) 11348
Total Inpatient Days (Adults & Peds) 51458
Bed Count (Adults & Peds) 170
Available Bed Days (Adults & Peds) 62050
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1765
Discharges (Title XIX; Adults & Peds) 2127
Total Discharges (Adults & Peds) 8863

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 74%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 186

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -3
Readmission Score Hospital Return Days for Pneumonia Patients -5.9
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 6.3
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.8
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 13.9
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.767
CAUTI SIR (Standardized Infection Ratio) 1.141
SSI SIR (Standardized Infection Ratio) 1.478
CDI SIR (Standardized Infection Ratio) 0.118
MRSA SIR (Standardized Infection Ratio) 0.450

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $242
Bad Debt Expense $20,156
Uncompensated Care Cost $7,552
Total Uncompensated Care $42,697

Operating Expenses ($ thousands)

Total Salaries $271,108
Overhead Expenses (Non-Salary) $386,100
Depreciation Expense $23,643
Total Operating Costs $475,292

Charges ($ thousands)

Inpatient Charges $433,288
Outpatient Charges $874,953
Total Patient Charges $1,308,241

Wage-Related Details ($ thousands)

Core Wage Costs $56,378
Wage Costs (RHC/FQHC)
Adjusted Salaries $272,884
Contract Labor (Patient Care) $15,932
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $17,011
Short-Term Investments $1,788
Notes Receivable
Accounts Receivable $84,545
Allowance for Doubtful Accounts
Inventory $10,097
Prepaid Expenses $19,735
Other Current Assets
Total Current Assets $152,793

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,288
Land Improvements Value $11,953
Building Value $404,896
Leasehold Improvements $15,543
Fixed Equipment Value
Major Movable Equipment $224,274
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $348,598

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $151,985
Total Other Assets $151,985
Total Assets $653,376

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $16,266
Salaries & Wages Payable $16,761
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $28,673
Total Current Liabilities $85,104

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $266,036
Unsecured Loans
Other Long-Term Liabilities $38,855
Total Long-Term Liabilities $304,890
Total Liabilities $389,994

Balance Sheet – Equity ($ thousands)

General Fund Balance $263,382
Total Fund Balances $263,382
Total Liabilities & Equity $653,376

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,170
DRG (Post-Oct 1) $12,733
Outlier Payments
DSH Adjustment $664
Eligible DSH % $0
Simulated MC Payments $22,976
Total IME Payments $1,358

Revenue & Income Statement ($ thousands)

Inpatient Revenue $460,245
Outpatient Revenue $976,152
Total Patient Revenue $1,436,397
Contractual Allowances & Discounts $876,634
Net Patient Revenue $559,763
Total Operating Expenses $659,376
Net Service Income $-99,613
Other Income $95,342
Total Income $-4,271
Other Expenses $8,345
Net Income $-12,616

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $50,780
Medicaid Charges $236,508
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No