Whittier Health Network

Whittier Health Network, located at 76 Summer Street in Haverhill, MA, is dedicated to providing high-quality, comprehensive medical care in a compassionate and family-centered environment. Founded in 1982, Whittier offers a continuum of services, including acute rehabilitation, transitional care, and outpatient services, designed to help patients regain independence after injury or illness. Whittier's mission is to ensure that patients have the freedom to make choices important to them and their families, treating each individual with dignity and respect. With a focus on personalized care and a commitment to meeting individual needs, Whittier Health Network strives to exceed patient expectations and provide a warm, supportive environment for recovery.

Identifiers

Hospital Name Whittier Health Network
Facility ID 224039

Location

Address 76 SUMMER STREET
City/Town Haverhill
State MA
ZIP Code 1830
County/Parish ESSEX

Health System

Health System Independent
Health System Website Domain whittierhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 71
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Psychiatric
Hospital Ownership Proprietary
Ownership Details Whittier Health Network
Emergency Services No

No leaders were identified on Whittier Health Network's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 71

Staffing & Personnel

FTE Employees on Payroll 169
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4305
Inpatient Days (Title XIX) 216
Total Inpatient Days 23074
Bed Count 71
Available Bed Days 25915
Discharges (Title V) NA
Discharges (Title XVIII) 249
Discharges (Title XIX) 13
Total Discharges 1431

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4305
Inpatient Days (Title XIX; Adults & Peds) 216
Total Inpatient Days (Adults & Peds) 23074
Bed Count (Adults & Peds) 71
Available Bed Days (Adults & Peds) 25915
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 249
Discharges (Title XIX; Adults & Peds) 13
Total Discharges (Adults & Peds) 1431

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns NA

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) NA

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients NA
Readmission Score Hospital Return Days for Heart Failure Patients NA
Readmission Score Hospital Return Days for Pneumonia Patients NA
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission for CABG NA
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Score Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Score Rate of Readmission After Hip/Knee Replacement NA
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Score Pneumonia (PN) 30-Day Readmission Rate NA
Readmission Group Hospital Return Days for Heart Attack Patients NA
Readmission Group Hospital Return Days for Heart Failure Patients NA
Readmission Group Hospital Return Days for Pneumonia Patients NA
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) NA
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy NA
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery NA
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission for CABG NA
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients NA
Readmission Group Heart Failure (HF) 30-Day Readmission Rate NA
Readmission Group Rate of Readmission After Hip/Knee Replacement NA
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) NA
Readmission Group Pneumonia (PN) 30-Day Readmission Rate NA

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries $12,788
Overhead Expenses (Non-Salary) $8,888
Depreciation Expense $713
Total Operating Costs $18,293

Charges ($ thousands)

Inpatient Charges $29,996
Outpatient Charges
Total Patient Charges $29,996

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-7
Short-Term Investments
Notes Receivable
Accounts Receivable $3,981
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses $41
Other Current Assets
Total Current Assets $3,261

Balance Sheet – Fixed Assets ($ thousands)

Land Value $800
Land Improvements Value $240
Building Value $4,170
Leasehold Improvements $4,706
Fixed Equipment Value $913
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $8,626

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $43
Other Assets $2
Total Other Assets $45
Total Assets $11,931

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $393
Salaries & Wages Payable $825
Payroll Taxes Payable $138
Short-Term Debt
Deferred Revenue
Other Current Liabilities $167
Total Current Liabilities $1,644

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $8,414
Total Long-Term Liabilities $8,414
Total Liabilities $10,058

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,873
Total Fund Balances $1,873
Total Liabilities & Equity $11,931

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $31,175
Outpatient Revenue
Total Patient Revenue $31,175
Contractual Allowances & Discounts $9,041
Net Patient Revenue $22,134
Total Operating Expenses $21,676
Net Service Income $458
Other Income $1,468
Total Income $1,926
Other Expenses
Net Income $1,926

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR WellSky – Specialty Inpatient EHR
EHR Version WellSky – Specialty Inpatient EHR
EHR is Changing No

ERP Information

ERP Microsoft
ERP Version NA
EHR is Changing No