CareWell Health Medical Center

CareWell Health Medical Center, located at 300 Central Avenue in East Orange, NJ, is a community-focused hospital where patients are treated like family. Formerly known as East Orange General Hospital, CareWell Health has proudly served Essex County for nearly 120 years as the sole independent acute care hospital. We offer a wide range of services, including emergency medicine, behavioral health, women’s health, orthopedics, and cardiology, alongside advanced robotic surgery and diagnostic imaging. At CareWell Health, we are committed to helping you get well and stay well, providing personalized care for your physical, behavioral, and emotional health.

Identifiers

Hospital Name CareWell Health Medical Center
Facility ID 310083

Location

Address 300 CENTRAL AVE
City/Town East Orange
State NJ
ZIP Code 7018
County/Parish ESSEX

Health System

Health System Independent
Health System Website Domain carewellhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 211
Health System Hospital Locations New Jersey

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details EOH Acquisition Group, LLC
Emergency Services Yes

No leaders were identified on CareWell Health Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 211

Staffing & Personnel

FTE Employees on Payroll 603.66
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 4227
Inpatient Days (Title XIX) 1401
Total Inpatient Days 18086
Bed Count 159
Available Bed Days 57976
Discharges (Title V) NA
Discharges (Title XVIII) 714
Discharges (Title XIX) 195
Total Discharges 3492

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3722
Inpatient Days (Title XIX; Adults & Peds) 1191
Total Inpatient Days (Adults & Peds) 16643
Bed Count (Adults & Peds) 144
Available Bed Days (Adults & Peds) 52501
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 714
Discharges (Title XIX; Adults & Peds) 195
Total Discharges (Adults & Peds) 3492

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported challenges with communication about thei discharge and follow up instructions. Patients reported significant challenges with transitions between departments in the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 47%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate
Mortality Group – Postoperative Respiratory Failure Rate
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 159

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 29.2
Readmission Score Hospital Return Days for Pneumonia Patients 60.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.4
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.6
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.5
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) 0.644
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.000
MRSA SIR (Standardized Infection Ratio) 1.316

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,008
Bad Debt Expense $851
Uncompensated Care Cost $5,305
Total Uncompensated Care $11,423

Operating Expenses ($ thousands)

Total Salaries $52,857
Overhead Expenses (Non-Salary) $64,164
Depreciation Expense $1,312
Total Operating Costs $94,660

Charges ($ thousands)

Inpatient Charges $264,800
Outpatient Charges $162,907
Total Patient Charges $427,707

Wage-Related Details ($ thousands)

Core Wage Costs $10,814
Wage Costs (RHC/FQHC)
Adjusted Salaries $52,857
Contract Labor (Patient Care) $3,237
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,387
Short-Term Investments
Notes Receivable
Accounts Receivable $22,752
Allowance for Doubtful Accounts
Inventory $2,134
Prepaid Expenses
Other Current Assets
Total Current Assets $33,320

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value $12,087
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $12,087

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $45,407

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $17,311
Salaries & Wages Payable $592
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $393
Other Current Liabilities $19,491
Total Current Liabilities $37,787

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $15,622
Unsecured Loans
Other Long-Term Liabilities $218
Total Long-Term Liabilities $15,840
Total Liabilities $53,627

Balance Sheet – Equity ($ thousands)

General Fund Balance $-8,220
Total Fund Balances $-8,220
Total Liabilities & Equity $45,407

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $7,276
DRG (Post-Oct 1) $2,403
Outlier Payments
DSH Adjustment $954
Eligible DSH % $0
Simulated MC Payments $10,440
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $266,163
Outpatient Revenue $160,544
Total Patient Revenue $426,707
Contractual Allowances & Discounts $350,440
Net Patient Revenue $76,267
Total Operating Expenses $117,021
Net Service Income $-40,754
Other Income $26,736
Total Income $-14,018
Other Expenses
Net Income $-14,018

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $24,174
Medicaid Charges $155,967
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Oracle Health Millennium CommunityWorks
EHR Version Oracle Health Millennium CommunityWorks
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No