Novant Health Huntersville Medical Center

Novant Health Huntersville Medical Center, located in north Mecklenburg County at 10030 Gilead Road, Huntersville, NC, has been serving the Huntersville, University, and Lake Norman communities since 2004. As a full-service hospital, it offers a wide range of advanced services 24/7, including maternity, pediatric and adult emergency care, surgery, cardiovascular, and cancer care. The hospital is also a primary residency training site for the Novant Health Family Medicine Residency program. Focused on excellence and patient safety, Novant Health Huntersville Medical Center provides the community with advanced medical services from an experienced and compassionate staff, close to home.

Identifiers

Hospital Name Novant Health Huntersville Medical Center
Facility ID 340183

Location

Address 10030 GILEAD ROAD
City/Town Huntersville
State NC
ZIP Code 28078
County/Parish MECKLENBURG

Health System

Health System Novant Health
Health System Website Domain novanthealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 15
Health System Total Beds 3749
Health System Hospital Locations North Carolina and South Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Novant Health
Emergency Services Yes

Mike Riley

President, Novant Health Huntersville Medical Center

Mike Riley joined Novant Health Huntersville Medical Center in July 2015 as the Present & Chief Operating Officer. [4] Mike has served several leadership roles with Novant Health. Prior to his current role, Mr. Riley served as the President of Novant Health Charlotte Orthopedic Hospital and Musculoskeletal Service Line leader for the Greater Charlotte Market. [4] Mike began his career with Novant Health in 1999 as a cardiac staff nurse. [4] Mr. Riley holds the following degrees: Master of Business Administration and Master of Healthcare Administration from Pfeiffer University, an Associate Degree in Nursing from Wake Technical Community College, and Bachelor of Arts in Psychology and Bachelor of Arts in English from North Carolina State University. [4] Mike has been in the healthcare community for over 30 years, first as a certified nursing assistant and then as a registered nurse. [2]

Jason A. Mutch, MD

Medical Director and Chief of Staff, Novant Health Huntersville Medical Center

Jason Mutch, MD was appointed Chief of Staff at Novant Health Huntersville Medical Center in September 2020. [5] He was to serve a three-year term as Chief of Staff after serving as Vice Chief of Staff. [5] Dr. Mutch has been an emergency medicine physician for 23 years and with Mid-Atlantic Emergency Medical Associates (MEMA) for 18 years. [5] He is also the Medical Director for the Department of Emergency Medicine for Novant Health Huntersville. [5] Named Charlotte Magazine's Top Doc three times. [5]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 75

Staffing & Personnel

FTE Employees on Payroll 749.51
FTE Interns & Residents 11.97

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 8726
Inpatient Days (Title XIX) 625
Total Inpatient Days 33818
Bed Count 135
Available Bed Days 49275
Discharges (Title V) NA
Discharges (Title XVIII) 1825
Discharges (Title XIX) 165
Total Discharges 7153

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7151
Inpatient Days (Title XIX; Adults & Peds) 549
Total Inpatient Days (Adults & Peds) 23010
Bed Count (Adults & Peds) 113
Available Bed Days (Adults & Peds) 41245
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1825
Discharges (Title XIX; Adults & Peds) 165
Total Discharges (Adults & Peds) 7153

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 71%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 222

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -15.5
Readmission Score Hospital Return Days for Heart Failure Patients 18.9
Readmission Score Hospital Return Days for Pneumonia Patients 4.5
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 10.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 12.9
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.8
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.6
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.894
CAUTI SIR (Standardized Infection Ratio) 0.585
SSI SIR (Standardized Infection Ratio) 0.805
CDI SIR (Standardized Infection Ratio) 0.262
MRSA SIR (Standardized Infection Ratio) 0.465

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $5,897
Bad Debt Expense $16,221
Uncompensated Care Cost $8,977
Total Uncompensated Care $8,977

Operating Expenses ($ thousands)

Total Salaries $64,312
Overhead Expenses (Non-Salary) $121,878
Depreciation Expense $12,435
Total Operating Costs $168,715

Charges ($ thousands)

Inpatient Charges $315,375
Outpatient Charges $586,334
Total Patient Charges $901,709

Wage-Related Details ($ thousands)

Core Wage Costs $15,534
Wage Costs (RHC/FQHC)
Adjusted Salaries $65,215
Contract Labor (Patient Care) $13,305
Wage Costs (Part A Teaching) $171
Wage Costs (Interns & Residents) $372

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $9
Short-Term Investments
Notes Receivable
Accounts Receivable $86,589
Allowance for Doubtful Accounts $-45,719
Inventory $3,178
Prepaid Expenses $192
Other Current Assets
Total Current Assets $44,617

Balance Sheet – Fixed Assets ($ thousands)

Land Value $3,347
Land Improvements Value $10,489
Building Value $109,647
Leasehold Improvements $429
Fixed Equipment Value $20,201
Major Movable Equipment $53,296
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $101,526

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $11,684
Total Other Assets $11,684
Total Assets $157,827

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,743
Salaries & Wages Payable $6,972
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $7,999
Total Current Liabilities $-892,552

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $9,623
Total Long-Term Liabilities $9,623
Total Liabilities $-882,929

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,040,755
Total Fund Balances $1,040,755
Total Liabilities & Equity $157,827

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $11,761
DRG (Post-Oct 1) $4,457
Outlier Payments
DSH Adjustment $234
Eligible DSH % $0
Simulated MC Payments $12,687
Total IME Payments $873

Revenue & Income Statement ($ thousands)

Inpatient Revenue $318,556
Outpatient Revenue $593,916
Total Patient Revenue $912,472
Contractual Allowances & Discounts $635,815
Net Patient Revenue $276,657
Total Operating Expenses $216,480
Net Service Income $60,178
Other Income $3,269
Total Income $63,447
Other Expenses
Net Income $63,447

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $16,378
Medicaid Charges $62,772
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Cloudsuite
EHR is Changing No