Boston Medical Center

Boston Medical Center (BMC), located at 1 Boston Medical Center Place, Boston, MA, is a non-profit, 514-bed academic medical center and the primary teaching affiliate of Boston University School of Medicine. As the largest safety-net hospital and the busiest provider of trauma and emergency services in New England, BMC is committed to delivering exceptional and equitable care to all, regardless of their ability to pay. BMC offers comprehensive care in over 70 specialties and is a leading research institution that trains over 700 residents and fellows each year. With a focus on innovation and health equity, BMC strives to empower all patients to thrive through clinical excellence and community partnerships.

Identifiers

Hospital Name Boston Medical Center
Facility ID 220031

Location

Address 1 BOSTON MEDICAL CENTER PLACE
City/Town Boston
State MA
ZIP Code 2118
County/Parish SUFFOLK

Health System

Health System BMC Health System
Health System Website Domain bmc.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 984
Health System Hospital Locations Massachusetts

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Boston Medical Center Health System
Emergency Services Yes

No leaders were identified on Boston Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program Yes
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program Yes

Capacity & Services

Licensed Beds 441

Staffing & Personnel

FTE Employees on Payroll 7155.81
FTE Interns & Residents 538.8

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 27546
Inpatient Days (Title XIX) 19103
Total Inpatient Days 152664
Bed Count 440
Available Bed Days 160600
Discharges (Title V) NA
Discharges (Title XVIII) 3383
Discharges (Title XIX) 10293
Total Discharges 21560

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 23232
Inpatient Days (Title XIX; Adults & Peds) 19103
Total Inpatient Days (Adults & Peds) 121273
Bed Count (Adults & Peds) 377
Available Bed Days (Adults & Peds) 137605
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3383
Discharges (Title XIX; Adults & Peds) 10293
Total Discharges (Adults & Peds) 21560

Quality Summary

Care Quality Stengths Average overall patient satisfaction.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 261

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 57.9
Readmission Score Hospital Return Days for Heart Failure Patients 12.6
Readmission Score Hospital Return Days for Pneumonia Patients 43.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 7.2
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.9
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.7
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.2
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.7
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.677
CAUTI SIR (Standardized Infection Ratio) 0.617
SSI SIR (Standardized Infection Ratio) 0.593
CDI SIR (Standardized Infection Ratio) 0.542
MRSA SIR (Standardized Infection Ratio) 1.092

Fiscal Period

Fiscal Year Begin Oct 01, 2021
Fiscal Year End Sep 30, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $86,289
Bad Debt Expense $27,668
Uncompensated Care Cost $98,236
Total Uncompensated Care $166,683

Operating Expenses ($ thousands)

Total Salaries $617,736
Overhead Expenses (Non-Salary) $1,513,457
Depreciation Expense $135,298
Total Operating Costs $1,421,660

Charges ($ thousands)

Inpatient Charges $1,038,655
Outpatient Charges $2,117,586
Total Patient Charges $3,156,241

Wage-Related Details ($ thousands)

Core Wage Costs $150,177
Wage Costs (RHC/FQHC)
Adjusted Salaries $672,464
Contract Labor (Patient Care) $58,271
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $9,211

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $139,653
Short-Term Investments
Notes Receivable
Accounts Receivable $121,626
Allowance for Doubtful Accounts
Inventory $24,484
Prepaid Expenses $6,117
Other Current Assets
Total Current Assets $625,241

Balance Sheet – Fixed Assets ($ thousands)

Land Value $15,221
Land Improvements Value $766
Building Value $1,388,779
Leasehold Improvements $221,724
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $1,070,963

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $774,561
Other Assets
Total Other Assets $812,175
Total Assets $2,508,379

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $283,414
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $31,564
Other Current Liabilities $47,517
Total Current Liabilities $362,495

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $890,237
Total Long-Term Liabilities $890,237
Total Liabilities $1,252,732

Balance Sheet – Equity ($ thousands)

General Fund Balance $1,255,647
Total Fund Balances $1,255,647
Total Liabilities & Equity $2,508,379

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $50,696
Outlier Payments
DSH Adjustment $6,323
Eligible DSH % $0
Simulated MC Payments $47,525
Total IME Payments $27,236

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,038,655
Outpatient Revenue $2,117,586
Total Patient Revenue $3,156,241
Contractual Allowances & Discounts $1,961,903
Net Patient Revenue $1,194,338
Total Operating Expenses $2,131,193
Net Service Income $-936,855
Other Income $915,641
Total Income $-21,214
Other Expenses
Net Income $-21,214

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $339,210
Medicaid Charges $1,153,470
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No