Penrose Hospital

Penrose Hospital, located at 2222 N Nevada Ave, Colorado Springs, CO, is a leading healthcare provider dedicated to clinical excellence and compassionate, whole-person care. Established in 1890, Penrose Hospital has earned a reputation for excellence, being named one of America's 50 Best Hospitals for 10 consecutive years (2008 - 2017) by Healthgrades. We offer a wide range of medical and surgical services, including specialized treatment for cardiac conditions and cancer, as well as emergency trauma care and physical rehabilitation. Our expert teams deliver remarkable care and high-quality outcomes, ensuring unparalleled patient satisfaction. Additionally, Penrose Hospital is the only Certified Bariatric Center of Excellence in southern Colorado.

Identifiers

Hospital Name Penrose Hospital
Facility ID 060031

Location

Address 2222 N NEVADA AVE
City/Town Colorado Springs
State CO
ZIP Code 80907
County/Parish EL PASO

Health System

Health System CommonSpirit Health
Health System Website Domain commonspirit.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 106
Health System Total Beds 17364
Health System Hospital Locations Arkansas, Arizona, California, Colorado, Georgia, Iowa, Kansas, Kentucky, Louisiana, Minnesota, North Dakota, Nebraska, Nevada, Ohio, Oregon, Tennessee, Texas and Utah

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details CommonSpirit Health
Emergency Services Yes

No leaders were identified on Penrose Hospital's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 300

Staffing & Personnel

FTE Employees on Payroll 2514.77
FTE Interns & Residents 11.33

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 24452
Inpatient Days (Title XIX) 26121
Total Inpatient Days 118095
Bed Count 484
Available Bed Days 176660
Discharges (Title V) NA
Discharges (Title XVIII) 5404
Discharges (Title XIX) 4752
Total Discharges 24335

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 21882
Inpatient Days (Title XIX; Adults & Peds) 16677
Total Inpatient Days (Adults & Peds) 90577
Bed Count (Adults & Peds) 380
Available Bed Days (Adults & Peds) 138700
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 5404
Discharges (Title XIX; Adults & Peds) 4752
Total Discharges (Adults & Peds) 24335

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 72%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 209

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -3.6
Readmission Score Hospital Return Days for Heart Failure Patients -21.5
Readmission Score Hospital Return Days for Pneumonia Patients -28.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.5
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.4
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 10.8
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 14.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $17,084
Bad Debt Expense $11,820
Uncompensated Care Cost $19,173
Total Uncompensated Care $35,054

Operating Expenses ($ thousands)

Total Salaries $259,254
Overhead Expenses (Non-Salary) $531,396
Depreciation Expense $46,817
Total Operating Costs $654,731

Charges ($ thousands)

Inpatient Charges $2,214,403
Outpatient Charges $2,098,876
Total Patient Charges $4,313,279

Wage-Related Details ($ thousands)

Core Wage Costs $47,117
Wage Costs (RHC/FQHC)
Adjusted Salaries $259,254
Contract Labor (Patient Care) $13,554
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $155

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-3,163
Short-Term Investments
Notes Receivable
Accounts Receivable $359,604
Allowance for Doubtful Accounts $-240,145
Inventory $21,538
Prepaid Expenses $4,001
Other Current Assets
Total Current Assets $78,438

Balance Sheet – Fixed Assets ($ thousands)

Land Value $53,258
Land Improvements Value $8,146
Building Value $571,719
Leasehold Improvements $253,885
Fixed Equipment Value $34,949
Major Movable Equipment $252,416
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $693,632

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $18,177
Total Other Assets $18,177
Total Assets $790,247

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $47,694
Salaries & Wages Payable $10,622
Payroll Taxes Payable $587
Short-Term Debt $3,534
Deferred Revenue $290
Other Current Liabilities $211
Total Current Liabilities $62,938

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $11,911
Unsecured Loans
Other Long-Term Liabilities $79
Total Long-Term Liabilities $11,991
Total Liabilities $74,929

Balance Sheet – Equity ($ thousands)

General Fund Balance $715,318
Total Fund Balances $715,318
Total Liabilities & Equity $790,247

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,007
DRG (Post-Oct 1) $52,910
Outlier Payments
DSH Adjustment $2,655
Eligible DSH % $0
Simulated MC Payments $74,797
Total IME Payments $347

Revenue & Income Statement ($ thousands)

Inpatient Revenue $2,204,662
Outpatient Revenue $2,318,850
Total Patient Revenue $4,523,512
Contractual Allowances & Discounts $3,713,844
Net Patient Revenue $809,668
Total Operating Expenses $808,428
Net Service Income $1,240
Other Income $11,110
Total Income $12,351
Other Expenses $-582
Net Income $12,933

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $66,475
Medicaid Charges $798,654
Net CHIP Revenue $670
CHIP Charges $3,960

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No