Penn State Health Lancaster Medical Center

Identifiers

Hospital Name	Penn State Health Lancaster Medical Center
Facility ID	390339

Location

Address	2160 STATE ROAD
City/Town	Lancaster
State	PA
ZIP Code	17601
County/Parish	LANCASTER

Health System

Health System	Penn State Health
Health System Website Domain	pennstatehealth.org
Recently Joined Health System (Past 4 Years)	Yes

Health System Size & Scope

Health System Total Hospitals	6
Health System Total Beds	1072
Health System Hospital Locations	Pennsylvania

Ownership & Characteristics

Hospital Type	Acute Care Hospitals
Hospital Ownership	Voluntary non-profit - Private
Ownership Details	Penn State Health
Emergency Services	Yes

Joseph MacDonald

Vice President, Chief Medical Officer, Penn State Health Lancaster Medical Center

Dr. Joseph MacDonald oversees clinical activities and resources to ensure the efficient delivery of health services aimed at achieving high-quality patient outcomes. [3] He is board-certified by the American Osteopathic Board of Internal Medicine and is a fellow in both the American College of Osteopathic Internists and the Society of Hospital Medicine. [3] Prior to joining Lancaster Medical Center, MacDonald served as chair of the Department of Medicine at UPMC Harrisburg, UPMC West Shore and UPMC Community Osteopathic. [3] He also previously served as vice president of the medical staff at UPMC Lititz and was network medical co-director, hospitalist service, for UPMC in Central Pennsylvania. [12] MacDonald served as a U.S. Army major and physician on active duty, including a combat deployment to Iraq. [4, 12] He earned his medical degree from Philadelphia College of Osteopathic Medicine and completed his residency at Einstein Medical Center. He also holds an MBA from Saint Joseph's University. [4, 12]

Angela Sonon

Interim Chief Operating Officer of Lancaster Medical Center

Angela Sonon, DNP, CRNP, oversees the day-to-day operations of the hospital, working with departments and managers to ensure the hospital is operating efficiently and effectively. [3] She first joined the hospital in 2022 as its senior director of quality and medical affairs. [3] Before joining Penn State Health, Sonon worked at Reading Hospital/Tower Health for 29 years in various capacities, most recently as its senior director of the McGlinn Cancer Center. [3]

Joseph Frank

Regional Hospital President for Penn State Health's East Region

Joseph Frank provides executive-level leadership for Penn State Health's East Region, which includes Penn State Health Lancaster Medical Center and St. Joseph Medical Center, driving operations, growth and coordination across each region. [3, 6] He also focuses on developing and maintaining strong relationships with local referring physicians in private practice. [3]

Valerie A. Ritter

Interim Chief Nursing Officer for Lancaster Medical Center

Valerie Ritter, MSN, RN, CEN, was named interim chief nursing officer for Lancaster Medical Center in February 2025. [3] In this role, she oversees all nursing activities and clinical operations to ensure exceptional patient care. [3] Ritter joined Lancaster Medical Center in 2022 as director of emergency services and centralized support services, where she provided leadership, administration skills and clinical expertise. [3]

Randy Morris

Vice President and Chief Financial Officer for Penn State Health Hampden, Holy Spirit, Lancaster and St. Joseph medical centers

Randy Morris is the vice president and chief financial officer for Penn State Health Hampden, Holy Spirit, Lancaster and St. Joseph medical centers. [3] Previously, he served as vice president and chief financial officer for Penn State Health's West Shore region. [3] Prior to joining Penn State Health in 2020, Morris served in a similar role for Geisinger Health. [3]

Residency Programs

Allopathic Residency Program	No
Dental Residency Program	No
Osteopathic Residency Program	No
Other Residency Programs	No
Pediatric Residency Program	No

Capacity & Services

Licensed Beds	108

Staffing & Personnel

FTE Employees on Payroll	NA
FTE Interns & Residents	NA

Inpatient Utilization

Inpatient Days (Title V)	NA
Inpatient Days (Title XVIII)	NA
Inpatient Days (Title XIX)	NA
Total Inpatient Days	NA
Bed Count	NA
Available Bed Days	NA
Discharges (Title V)	NA
Discharges (Title XVIII)	NA
Discharges (Title XIX)	NA
Total Discharges	NA

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds)	NA
Inpatient Days (Title XVIII; Adults & Peds)	NA
Inpatient Days (Title XIX; Adults & Peds)	NA
Total Inpatient Days (Adults & Peds)	NA
Bed Count (Adults & Peds)	NA
Available Bed Days (Adults & Peds)	NA
Discharges (Title V; Adults & Peds)	NA
Discharges (Title XVIII; Adults & Peds)	NA
Discharges (Title XIX; Adults & Peds)	NA
Total Discharges (Adults & Peds)	NA

Quality Summary

Care Quality Stengths	High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns	Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital	80%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients	No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate	No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate	No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate	No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate	No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate	No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate	No Different Than National Average
Mortality Group – Postoperative Sepsis Rate	No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate	No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite	No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better)	189

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients	Not Available
Readmission Score Hospital Return Days for Heart Failure Patients	13
Readmission Score Hospital Return Days for Pneumonia Patients	Not Available
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	13.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Not Available
Readmission Score Rate of Readmission for CABG	Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate	20.2
Readmission Score Rate of Readmission After Hip/Knee Replacement	Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide)	15.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate	Not Available
Readmission Group Hospital Return Days for Heart Attack Patients	Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients	Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients	Number of Cases Too Small
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies)	No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy	Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy	Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery	Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate	Number of Cases Too Small
Readmission Group Rate of Readmission for CABG	Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients	Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate	No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement	Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide)	No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate	Number of Cases Too Small

Infection SIRs

CLABSI SIR (Standardized Infection Ratio)	0.000
CAUTI SIR (Standardized Infection Ratio)	1.029
SSI SIR (Standardized Infection Ratio)	0.000
CDI SIR (Standardized Infection Ratio)	0.286
MRSA SIR (Standardized Infection Ratio)	0.827

Fiscal Period

Fiscal Year Begin	NA
Fiscal Year End	NA

Charity & Uncompensated Care ($ thousands)

Charity Care Cost
Bad Debt Expense
Uncompensated Care Cost
Total Uncompensated Care

Operating Expenses ($ thousands)

Total Salaries
Overhead Expenses (Non-Salary)
Depreciation Expense
Total Operating Costs

Charges ($ thousands)

Inpatient Charges
Outpatient Charges
Total Patient Charges

Wage-Related Details ($ thousands)

Core Wage Costs
Wage Costs (RHC/FQHC)
Adjusted Salaries
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances
Short-Term Investments
Notes Receivable
Accounts Receivable
Allowance for Doubtful Accounts
Inventory
Prepaid Expenses
Other Current Assets
Total Current Assets

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable
Salaries & Wages Payable
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities
Total Current Liabilities

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities
Total Liabilities

Balance Sheet – Equity ($ thousands)

General Fund Balance
Total Fund Balances
Total Liabilities & Equity

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1)
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue
Outpatient Revenue
Total Patient Revenue
Contractual Allowances & Discounts
Net Patient Revenue
Total Operating Expenses
Net Service Income
Other Income
Total Income
Other Expenses
Net Income

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio
Net Medicaid Revenue
Medicaid Charges
Net CHIP Revenue
CHIP Charges

EHR Information

EHR	Oracle Health Millennium
EHR Version	Oracle Health Millennium (Not CommunityWorks)
EHR is Changing	No

ERP Information

ERP	Infor
ERP Version	Cloudsuite
EHR is Changing	No