Hillcrest Hospital Claremore

Hillcrest Hospital Claremore, located at 1202 N Muskogee Place in Claremore, Oklahoma, is a state-of-the-art facility providing advanced medical services for patients of all ages. As part of the Hillcrest HealthCare System, our 89-bed hospital offers a wide range of specialties, including emergency care, cardiac services, cancer treatment, women's health, and behavioral health. We are proud to have received the Certified Healthy Oklahoma Award of Excellence, reflecting our commitment to high-quality care and investment in the latest technology and treatments. Our dedicated team of 420 employees and a broad network of physicians are committed to providing compassionate, skilled care to meet the needs of our community.

Identifiers

Hospital Name Hillcrest Hospital Claremore
Facility ID 370039

Location

Address 1202 N MUSKOGEE PLACE
City/Town Claremore
State OK
ZIP Code 74017
County/Parish ROGERS

Health System

Health System Hillcrest HealthCare System
Health System Website Domain hillcrest.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 7
Health System Total Beds 528
Health System Hospital Locations Oklahoma

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Hillcrest Healthcare System
Emergency Services Yes

No leaders were identified on Hillcrest Hospital Claremore's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 49

Staffing & Personnel

FTE Employees on Payroll 243.99
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2509
Inpatient Days (Title XIX) 2166
Total Inpatient Days 7869
Bed Count 41
Available Bed Days 14965
Discharges (Title V) NA
Discharges (Title XVIII) 636
Discharges (Title XIX) 722
Total Discharges 2371

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1988
Inpatient Days (Title XIX; Adults & Peds) 1354
Total Inpatient Days (Adults & Peds) 5836
Bed Count (Adults & Peds) 35
Available Bed Days (Adults & Peds) 12775
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 636
Discharges (Title XIX; Adults & Peds) 722
Total Discharges (Adults & Peds) 2371

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Patients report that staff was good at responding quickly to their needs. Patients report that staff is excellent in meeting their needs very quickly. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Hospital struggles with high infection rates

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 131

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -3.3
Readmission Score Hospital Return Days for Pneumonia Patients -10.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 17.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.9
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.8
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) 1.967
SSI SIR (Standardized Infection Ratio) N/A
CDI SIR (Standardized Infection Ratio) 0.611
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Nov 01, 2021
Fiscal Year End Oct 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,010
Bad Debt Expense $7,605
Uncompensated Care Cost $2,073
Total Uncompensated Care $4,875

Operating Expenses ($ thousands)

Total Salaries $23,330
Overhead Expenses (Non-Salary) $41,167
Depreciation Expense $1,130
Total Operating Costs $58,621

Charges ($ thousands)

Inpatient Charges $102,599
Outpatient Charges $335,398
Total Patient Charges $437,997

Wage-Related Details ($ thousands)

Core Wage Costs $4,014
Wage Costs (RHC/FQHC) $495
Adjusted Salaries $23,330
Contract Labor (Patient Care) $3,532
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-114
Short-Term Investments
Notes Receivable
Accounts Receivable $18,243
Allowance for Doubtful Accounts $-10,646
Inventory $1,601
Prepaid Expenses $553
Other Current Assets
Total Current Assets $9,749

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements $1,613
Fixed Equipment Value
Major Movable Equipment $12,535
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $3,873

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $248
Other Assets
Total Other Assets $248
Total Assets $13,870

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,596
Salaries & Wages Payable $1,367
Payroll Taxes Payable $118
Short-Term Debt
Deferred Revenue
Other Current Liabilities $234,951
Total Current Liabilities $-43,452

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $210
Total Long-Term Liabilities $210
Total Liabilities $-43,243

Balance Sheet – Equity ($ thousands)

General Fund Balance $57,113
Total Fund Balances $57,113
Total Liabilities & Equity $13,870

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $4,711
DRG (Post-Oct 1) $379
Outlier Payments
DSH Adjustment $153
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $102,599
Outpatient Revenue $335,398
Total Patient Revenue $437,997
Contractual Allowances & Discounts $369,507
Net Patient Revenue $68,491
Total Operating Expenses $64,497
Net Service Income $3,994
Other Income $4,261
Total Income $8,254
Other Expenses
Net Income $8,254

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $6,762
Medicaid Charges $88,714
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version Unknown
EHR is Changing No