MercyOne Des Moines Medical Center

MercyOne Des Moines Medical Center, located at 1111 6th Avenue in Des Moines, IA, is a leading healthcare provider and one of the Midwest's largest referral centers. Founded by the Sisters of Mercy in 1893, it is the longest continually operating hospital in Des Moines, offering a wide range of services including emergency care, cancer care, heart and vascular care, and maternity care. Our 802-bed facility is staffed by over 7,000 colleagues and nearly 1,500 physicians and allied health professionals. We are committed to providing personalized and radically convenient care to the Des Moines metro area and surrounding communities.

Identifiers

Hospital Name MercyOne Des Moines Medical Center
Facility ID 160083

Location

Address 1111 6TH AVE
City/Town Des Moines
State IA
ZIP Code 50314
County/Parish POLK

Health System

Health System MercyOne
Health System Website Domain mercyone.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 24
Health System Total Beds 2449
Health System Hospital Locations Iowa and Illinois

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Trinity Health
Emergency Services Yes

No leaders were identified on MercyOne Des Moines Medical Center's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 596

Staffing & Personnel

FTE Employees on Payroll 4728.49
FTE Interns & Residents 59.28

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 35990
Inpatient Days (Title XIX) 10559
Total Inpatient Days 143393
Bed Count 591
Available Bed Days 215715
Discharges (Title V) NA
Discharges (Title XVIII) 6196
Discharges (Title XIX) 430
Total Discharges 28052

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 28076
Inpatient Days (Title XIX; Adults & Peds) 10559
Total Inpatient Days (Adults & Peds) 98241
Bed Count (Adults & Peds) 436
Available Bed Days (Adults & Peds) 159140
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 6196
Discharges (Title XIX; Adults & Peds) 430
Total Discharges (Adults & Peds) 28052

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 61%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 233

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 10.6
Readmission Score Hospital Return Days for Heart Failure Patients -4.9
Readmission Score Hospital Return Days for Pneumonia Patients -27.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.2
Readmission Score Rate of Readmission for CABG 11.6
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.3
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 13.4
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate Better Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Better Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.530
CAUTI SIR (Standardized Infection Ratio) 0.673
SSI SIR (Standardized Infection Ratio) 0.585
CDI SIR (Standardized Infection Ratio) 0.575
MRSA SIR (Standardized Infection Ratio) 1.241

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $8,997
Bad Debt Expense $17,839
Uncompensated Care Cost $12,431
Total Uncompensated Care $38,997

Operating Expenses ($ thousands)

Total Salaries $446,494
Overhead Expenses (Non-Salary) $702,996
Depreciation Expense $6,727
Total Operating Costs $622,236

Charges ($ thousands)

Inpatient Charges $1,692,468
Outpatient Charges $1,540,198
Total Patient Charges $3,232,667

Wage-Related Details ($ thousands)

Core Wage Costs $55,587
Wage Costs (RHC/FQHC)
Adjusted Salaries $446,494
Contract Labor (Patient Care) $8,168
Wage Costs (Part A Teaching) $469
Wage Costs (Interns & Residents) $1,652

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $41,943
Short-Term Investments
Notes Receivable
Accounts Receivable $138,634
Allowance for Doubtful Accounts
Inventory $21,651
Prepaid Expenses $26,587
Other Current Assets
Total Current Assets $323,703

Balance Sheet – Fixed Assets ($ thousands)

Land Value $33,336
Land Improvements Value $2,052
Building Value $185,579
Leasehold Improvements $8,182
Fixed Equipment Value
Major Movable Equipment $52,320
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $265,818

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $58,988
Other Assets $37,426
Total Other Assets $96,414
Total Assets $685,935

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $140,321
Salaries & Wages Payable $18,742
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $8,699
Total Current Liabilities $167,762

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $429,081
Unsecured Loans $20,970
Other Long-Term Liabilities
Total Long-Term Liabilities $450,051
Total Liabilities $617,813

Balance Sheet – Equity ($ thousands)

General Fund Balance $68,122
Total Fund Balances $68,122
Total Liabilities & Equity $685,935

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $20,212
DRG (Post-Oct 1) $62,743
Outlier Payments
DSH Adjustment $3,534
Eligible DSH % $0
Simulated MC Payments $23,637
Total IME Payments $2,743

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,692,468
Outpatient Revenue $1,540,198
Total Patient Revenue $3,232,667
Contractual Allowances & Discounts $2,596,915
Net Patient Revenue $635,752
Total Operating Expenses $671,907
Net Service Income $-36,155
Other Income $49,507
Total Income $13,352
Other Expenses
Net Income $13,352

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $88,569
Medicaid Charges $586,654
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing Yes--In Process of Replacing

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No