Novato Community Hospital

Novato Community Hospital, located at 180 Rowland Way in Novato, CA, is your trusted healthcare provider in Marin County. As part of the Sutter Health network, we offer award-winning, patient-centered care with a 24-hour emergency department, state-of-the-art surgery center, and comprehensive imaging and lab services. We are Marin's destination for orthopedic surgery and total joint replacements, employing a unique approach to ensure a successful return to an active, pain-free life. Novato Community Hospital is dedicated to providing accessible, affordable, and equitable healthcare for our community, offering free onsite parking, Wi-Fi, and language assistance.

Identifiers

Hospital Name Novato Community Hospital
Facility ID 050131

Location

Address 180 ROWLAND WAY
City/Town Novato
State CA
ZIP Code 94945
County/Parish MARIN

Health System

Health System Sutter Health
Health System Website Domain sutterhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 24
Health System Total Beds 4407
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Sutter Health
Emergency Services Yes

No leaders were identified on Novato Community Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 75

Staffing & Personnel

FTE Employees on Payroll 206.9
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 3485
Inpatient Days (Title XIX) 264
Total Inpatient Days 6612
Bed Count 47
Available Bed Days 17155
Discharges (Title V) NA
Discharges (Title XVIII) 978
Discharges (Title XIX) 49
Total Discharges 1933

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 3227
Inpatient Days (Title XIX; Adults & Peds) 229
Total Inpatient Days (Adults & Peds) 5486
Bed Count (Adults & Peds) 39
Available Bed Days (Adults & Peds) 14235
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 978
Discharges (Title XIX; Adults & Peds) 49
Total Discharges (Adults & Peds) 1933

Quality Summary

Care Quality Stengths High overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 80%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 160

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 1.6
Readmission Score Hospital Return Days for Pneumonia Patients 14
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.5
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18.7
Readmission Score Rate of Readmission After Hip/Knee Replacement 3.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $840
Bad Debt Expense $2,002
Uncompensated Care Cost $1,362
Total Uncompensated Care $9,473

Operating Expenses ($ thousands)

Total Salaries $31,868
Overhead Expenses (Non-Salary) $60,342
Depreciation Expense $3,734
Total Operating Costs $83,852

Charges ($ thousands)

Inpatient Charges $140,436
Outpatient Charges $195,974
Total Patient Charges $336,409

Wage-Related Details ($ thousands)

Core Wage Costs $8,211
Wage Costs (RHC/FQHC)
Adjusted Salaries $32,118
Contract Labor (Patient Care)
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $0
Short-Term Investments
Notes Receivable
Accounts Receivable $49,410
Allowance for Doubtful Accounts $-36,839
Inventory $1,229
Prepaid Expenses $80
Other Current Assets
Total Current Assets $17,223

Balance Sheet – Fixed Assets ($ thousands)

Land Value $7,004
Land Improvements Value $230
Building Value $61,156
Leasehold Improvements $1,062
Fixed Equipment Value $3,652
Major Movable Equipment $31,638
Minor Depreciable Equipment $646
Health IT Assets
Total Fixed Assets $35,322

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $4,134
Total Other Assets $4,134
Total Assets $56,679

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $1,152
Salaries & Wages Payable $437
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue $1
Other Current Liabilities $87
Total Current Liabilities $1,767

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $234
Total Long-Term Liabilities $234
Total Liabilities $2,001

Balance Sheet – Equity ($ thousands)

General Fund Balance $54,678
Total Fund Balances $54,678
Total Liabilities & Equity $56,679

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,947
DRG (Post-Oct 1) $3,869
Outlier Payments
DSH Adjustment $444
Eligible DSH % $0
Simulated MC Payments $2,809
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $141,792
Outpatient Revenue $200,275
Total Patient Revenue $342,067
Contractual Allowances & Discounts $251,250
Net Patient Revenue $90,817
Total Operating Expenses $92,210
Net Service Income $-1,393
Other Income $1,863
Total Income $470
Other Expenses
Net Income $470

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $8,008
Medicaid Charges $68,302
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No