Centinela Hospital Medical Center

Located at 555 East Hardy Street in Inglewood, CA, Centinela Hospital Medical Center has been serving the community for nearly 100 years. As an award-winning, 362-bed acute-care hospital, Centinela ranks among the top hospitals in the nation for clinical quality and patient safety. We offer a 24-hour emergency department, orthopedic care, advanced cardiac services through the Tommy Lasorda Heart Institute, and are a certified primary stroke center. Centinela Hospital is committed to providing comprehensive, quality healthcare with experienced and compassionate caregivers. We are also recognized for our strong performance in health equity, patient outcomes, and value of care.

Identifiers

Hospital Name Centinela Hospital Medical Center
Facility ID 050739

Location

Address 555 EAST HARDY STREET
City/Town Inglewood
State CA
ZIP Code 90301
County/Parish LOS ANGELES

Health System

Health System Prime Healthcare
Health System Website Domain primehealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 46
Health System Total Beds 9912
Health System Hospital Locations Alabama, California, Georgia, Illinois, Indiana, Kansas, Michigan, Missouri, New Jersey, Nevada, Ohio, Pennsylvania, Rhode Island and Texas

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Prime Healthcare
Emergency Services No

Mohammad Abdelnaser, R.N.

CEO & Chairman

NA

Paryus Patel, M.D.

Governing Board Vice-Chair

Paryus Patel, MD, is also the Chief Medical Officer of Prime Healthcare's Region III-VI hospitals and Corporate Chief Medical Officer for Prime Healthcare. He is a triple board certified physician with over 25 years of experience in critical care medicine, internal medicine and pulmonology. He holds leadership positions at Centinela Hospital Medical Center including Board Member; Director, Cardiovascular ICU, CCU, MICU; Chairman, Institutional Review Board; Member, Medical Executive Committee; and Chairman, Clinical Quality and Performance. [6]

Paul Sennett

Chief Financial Officer

NA

Karen Price-Gharzeddine, RN, MS, ACHE

Chief Nursing Officer / Administrator

NA

Jay Melton, MD

Chief of Staff Elect

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 346

Staffing & Personnel

FTE Employees on Payroll 942.96
FTE Interns & Residents 9.02

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 14803
Inpatient Days (Title XIX) 8606
Total Inpatient Days 63816
Bed Count 267
Available Bed Days 97591
Discharges (Title V) NA
Discharges (Title XVIII) 2876
Discharges (Title XIX) 1567
Total Discharges 12310

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12642
Inpatient Days (Title XIX; Adults & Peds) 6306
Total Inpatient Days (Adults & Peds) 52136
Bed Count (Adults & Peds) 227
Available Bed Days (Adults & Peds) 82991
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2876
Discharges (Title XIX; Adults & Peds) 1567
Total Discharges (Adults & Peds) 12310

Quality Summary

Care Quality Stengths
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report significant challenges with Staff responsiveness to their needs. Patients report challenges with communication about their medications. Patients reported challenges with communication about thei discharge and follow up instructions. Patients reported significant challenges with transitions between departments in the hospital. Patients reported concerns with being abel to have quiet rest in the hospital Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 48%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Better Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 218

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 26.9
Readmission Score Hospital Return Days for Heart Failure Patients 17.5
Readmission Score Hospital Return Days for Pneumonia Patients 44.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Not Available
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Not Available
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 20.2
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 22
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.9
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) Number of Cases Too Small
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Number of cases too small
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate Worse Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,521
Bad Debt Expense $14,657
Uncompensated Care Cost $6,644
Total Uncompensated Care $6,644

Operating Expenses ($ thousands)

Total Salaries $88,983
Overhead Expenses (Non-Salary) $162,767
Depreciation Expense $10,317
Total Operating Costs $213,313

Charges ($ thousands)

Inpatient Charges $916,712
Outpatient Charges $189,906
Total Patient Charges $1,106,617

Wage-Related Details ($ thousands)

Core Wage Costs $16,908
Wage Costs (RHC/FQHC)
Adjusted Salaries $88,353
Contract Labor (Patient Care) $33,290
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents) $136

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1,739
Short-Term Investments
Notes Receivable
Accounts Receivable $316,793
Allowance for Doubtful Accounts $-281,709
Inventory $2,414
Prepaid Expenses $1,351
Other Current Assets $28
Total Current Assets $232,497

Balance Sheet – Fixed Assets ($ thousands)

Land Value $16,100
Land Improvements Value $862
Building Value $140,034
Leasehold Improvements
Fixed Equipment Value $19,957
Major Movable Equipment $46,974
Minor Depreciable Equipment $880
Health IT Assets
Total Fixed Assets $140,860

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $7,121
Total Other Assets $7,121
Total Assets $380,478

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $20,830
Salaries & Wages Payable $6,839
Payroll Taxes Payable $1,265
Short-Term Debt
Deferred Revenue
Other Current Liabilities $34,729
Total Current Liabilities $63,662

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $4,434
Total Long-Term Liabilities $4,434
Total Liabilities $68,096

Balance Sheet – Equity ($ thousands)

General Fund Balance $312,382
Total Fund Balances $312,382
Total Liabilities & Equity $380,478

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $29,872
DRG (Post-Oct 1) $10,443
Outlier Payments
DSH Adjustment $4,547
Eligible DSH % $0
Simulated MC Payments $29,581
Total IME Payments $618

Revenue & Income Statement ($ thousands)

Inpatient Revenue $916,712
Outpatient Revenue $189,906
Total Patient Revenue $1,106,617
Contractual Allowances & Discounts $864,462
Net Patient Revenue $242,155
Total Operating Expenses $251,750
Net Service Income $-9,595
Other Income $5,723
Total Income $-3,872
Other Expenses
Net Income $-3,872

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $91,628
Medicaid Charges $493,931
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No