Wellstar MCG Health

Wellstar MCG Health, located at 1120 15th Street in Augusta, GA, offers advanced, comprehensive care to the community through patient-centered, collaborative treatment from diagnosis to recovery. As a 520-bed tertiary hospital and Level I Trauma Center, Wellstar MCG Health provides cutting-edge technology and extensive expertise in medical, surgical, rehabilitative, and emergency care. In partnership with the Medical College of Georgia, patients have access to the latest treatments and a full range of specialists. Wellstar MCG Health is committed to enhancing the health and well-being of every person it serves, delivering high-quality PeopleCare to Augusta and the surrounding areas.

Identifiers

Hospital Name Wellstar MCG Health
Facility ID 110034

Location

Address 1120 15TH STREET
City/Town Augusta
State GA
ZIP Code 30912
County/Parish RICHMOND

Health System

Health System Wellstar Health System
Health System Website Domain wellstar.org
Recently Joined Health System (Past 4 Years) Yes

Health System Size & Scope

Health System Total Hospitals 9
Health System Total Beds 2456
Health System Hospital Locations Georgia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Other
Ownership Details Wellstar Health System
Emergency Services Yes

Ralph Turner

Senior Vice President and Hospital President

Served over 21 years in the U.S. Army, retiring as a Chief Warrant Officer Four (CW4). Held leadership roles at large, complex healthcare organizations, including MedStar Washington Hospital Center, University of Wisconsin Hospital and Clinics, Cleveland Clinic, and Indian River Medical Center in Vero Beach, Florida. [3, 4, 11] Previously served as SVP and president for Wellstar Paulding Medical Center. [2, 3, 4, 8, 11] Started with Wellstar in May 2022. [3, 4] Holds a doctorate in business administration from the University of Wisconsin-Whitewater and master's degrees in healthcare administration and public administration from the University of Maryland and Troy University at Dothan. [2, 3, 11] His Army roles included managing clinical engineering departments in hospitals and running support services departments at Walter Reed Army Medical Center. [3]

Phillip Coule, MD

Chief Medical Officer

NA

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program Yes
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 632

Staffing & Personnel

FTE Employees on Payroll 3834.29
FTE Interns & Residents 531.77

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 19643
Inpatient Days (Title XIX) 12331
Total Inpatient Days 144091
Bed Count 494
Available Bed Days 180255
Discharges (Title V) NA
Discharges (Title XVIII) 3202
Discharges (Title XIX) 1834
Total Discharges 22291

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 16444
Inpatient Days (Title XIX; Adults & Peds) 7614
Total Inpatient Days (Adults & Peds) 110558
Bed Count (Adults & Peds) 343
Available Bed Days (Adults & Peds) 125212
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 3202
Discharges (Title XIX; Adults & Peds) 1834
Total Discharges (Adults & Peds) 22291

Quality Summary

Care Quality Stengths
Care Quality Concerns Low overall patient satisfaction. Patients report significant challenges with Staff responsiveness to their needs. Hospital has multiple significant high-patient-mortality concerns. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Worse Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate Worse Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate Worse Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate Worse Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite Worse Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 268

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 6.3
Readmission Score Hospital Return Days for Heart Failure Patients 9.2
Readmission Score Hospital Return Days for Pneumonia Patients 36.7
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10.6
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.4
Readmission Score Rate of Readmission for CABG 11.1
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 21.7
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.1
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.1
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.100
CAUTI SIR (Standardized Infection Ratio) 0.870
SSI SIR (Standardized Infection Ratio) 2.130
CDI SIR (Standardized Infection Ratio) 0.388
MRSA SIR (Standardized Infection Ratio) 1.453

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $50,737
Bad Debt Expense $54,596
Uncompensated Care Cost $62,961
Total Uncompensated Care $62,969

Operating Expenses ($ thousands)

Total Salaries $288,481
Overhead Expenses (Non-Salary) $783,073
Depreciation Expense $54,873
Total Operating Costs $869,011

Charges ($ thousands)

Inpatient Charges $1,816,912
Outpatient Charges $2,137,210
Total Patient Charges $3,954,122

Wage-Related Details ($ thousands)

Core Wage Costs $63,148
Wage Costs (RHC/FQHC)
Adjusted Salaries $288,481
Contract Labor (Patient Care) $38,046
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $59,961
Short-Term Investments $7,482
Notes Receivable
Accounts Receivable $579,546
Allowance for Doubtful Accounts $-418,920
Inventory $24,498
Prepaid Expenses $9,363
Other Current Assets $4,395
Total Current Assets $267,828

Balance Sheet – Fixed Assets ($ thousands)

Land Value $15,040
Land Improvements Value $718
Building Value $37,426
Leasehold Improvements $239,220
Fixed Equipment Value
Major Movable Equipment $322,530
Minor Depreciable Equipment $65,509
Health IT Assets $44,543
Total Fixed Assets $257,316

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $2,541
Other Assets $2,026
Total Other Assets $4,566
Total Assets $529,710

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $56,719
Salaries & Wages Payable $27,343
Payroll Taxes Payable $-0
Short-Term Debt $104,919
Deferred Revenue $1,019
Other Current Liabilities $14,599
Total Current Liabilities $47,561

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $2,026
Other Long-Term Liabilities $125,043
Total Long-Term Liabilities $127,069
Total Liabilities $174,630

Balance Sheet – Equity ($ thousands)

General Fund Balance $355,081
Total Fund Balances $355,081
Total Liabilities & Equity $529,710

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $10,366
DRG (Post-Oct 1) $30,759
Outlier Payments
DSH Adjustment $2,005
Eligible DSH % $0
Simulated MC Payments $49,331
Total IME Payments $14,383

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,775,983
Outpatient Revenue $2,176,809
Total Patient Revenue $3,952,791
Contractual Allowances & Discounts $3,163,386
Net Patient Revenue $789,406
Total Operating Expenses $1,071,554
Net Service Income $-282,148
Other Income $294,562
Total Income $12,414
Other Expenses
Net Income $12,414

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $45,693
Medicaid Charges $249,493
Net CHIP Revenue $159
CHIP Charges $760

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No