National Park Medical Center

National Park Medical Center, located at 1910 Malvern Avenue in Hot Springs, AR, has been dedicated to improving community health for over 60 years. As a 163-bed hospital and a member of the LifePoint Health family, we provide a comprehensive range of specialized inpatient and outpatient services, including emergency care, cardiology, and orthopedics. We are proud to house the Heart and Vascular Center of Central Arkansas, where we deliver exceptional heart care using advanced technology and skilled specialists. Our Emergency Department is equipped with state-of-the-art equipment and features an efficient patient intake process.

Identifiers

Hospital Name National Park Medical Center
Facility ID 040078

Location

Address 1910 MALVERN AVENUE
City/Town Hot Springs
State AR
ZIP Code 71901
County/Parish GARLAND

Health System

Health System Lifepoint Health
Health System Website Domain lifepointhealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 52
Health System Total Beds 6060
Health System Hospital Locations Alabama, Arkansas, Arizona, Colorado, Iowa, Indiana, Kentucky, Michigan, Montana, North Carolina, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington and West Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Lifepoint Health
Emergency Services Yes

No leaders were identified on National Park Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 163

Staffing & Personnel

FTE Employees on Payroll 547.62
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 6372
Inpatient Days (Title XIX) 3192
Total Inpatient Days 21550
Bed Count 126
Available Bed Days 45990
Discharges (Title V) NA
Discharges (Title XVIII) 1379
Discharges (Title XIX) 991
Total Discharges 4840

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 4985
Inpatient Days (Title XIX; Adults & Peds) 2126
Total Inpatient Days (Adults & Peds) 16522
Bed Count (Adults & Peds) 110
Available Bed Days (Adults & Peds) 40150
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 1379
Discharges (Title XIX; Adults & Peds) 991
Total Discharges (Adults & Peds) 4840

Quality Summary

Care Quality Stengths
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Patients reported significant challenges with transitions between departments in the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 63%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 182

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 27.2
Readmission Score Hospital Return Days for Heart Failure Patients 8.7
Readmission Score Hospital Return Days for Pneumonia Patients 26.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 16.1
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.7
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 16.3
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.6
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.4
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.3
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,427
Bad Debt Expense $12,261
Uncompensated Care Cost $2,573
Total Uncompensated Care $6,417

Operating Expenses ($ thousands)

Total Salaries $36,572
Overhead Expenses (Non-Salary) $78,105
Depreciation Expense $4,724
Total Operating Costs $102,855

Charges ($ thousands)

Inpatient Charges $666,242
Outpatient Charges $584,861
Total Patient Charges $1,251,102

Wage-Related Details ($ thousands)

Core Wage Costs $7,257
Wage Costs (RHC/FQHC)
Adjusted Salaries $36,572
Contract Labor (Patient Care) $1,397
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-2,538
Short-Term Investments
Notes Receivable
Accounts Receivable $18,540
Allowance for Doubtful Accounts
Inventory $4,174
Prepaid Expenses $934
Other Current Assets
Total Current Assets $24,162

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value $30
Building Value $40,328
Leasehold Improvements $3,489
Fixed Equipment Value $3,042
Major Movable Equipment $15,278
Minor Depreciable Equipment $6,753
Health IT Assets
Total Fixed Assets $49,013

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,804
Total Other Assets $3,804
Total Assets $76,979

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,488
Salaries & Wages Payable $2,280
Payroll Taxes Payable $1,041
Short-Term Debt
Deferred Revenue
Other Current Liabilities $57,841
Total Current Liabilities $66,650

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $-58,807
Long-Term Notes Payable $3,479
Unsecured Loans
Other Long-Term Liabilities
Total Long-Term Liabilities $-55,328
Total Liabilities $11,322

Balance Sheet – Equity ($ thousands)

General Fund Balance $65,657
Total Fund Balances $65,657
Total Liabilities & Equity $76,979

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $1,186
DRG (Post-Oct 1) $14,173
Outlier Payments
DSH Adjustment $595
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $666,242
Outpatient Revenue $584,861
Total Patient Revenue $1,251,102
Contractual Allowances & Discounts $1,132,280
Net Patient Revenue $118,823
Total Operating Expenses $115,691
Net Service Income $3,131
Other Income $684
Total Income $3,816
Other Expenses
Net Income $3,816

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,888
Medicaid Charges $174,857
Net CHIP Revenue
CHIP Charges

EHR Information

EHR MEDITECH
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No