Victor Valley Global Medical Center

Victor Valley Global Medical Center, located at 15248 11th Street in Victorville, CA, is a premier 101-bed acute care hospital in the High Desert. We offer a comprehensive range of inpatient and outpatient specialty services, including a Cardiac Catheterization Laboratory and Delivery Land™ Maternal Care Services. Our full spectrum of radiology and imaging services ensures accurate and timely diagnostics. At Victor Valley Global Medical Center, we are dedicated to providing high-quality, compassionate care with a focus on advanced medical technology and patient-centered service.

Identifiers

Hospital Name Victor Valley Global Medical Center
Facility ID 050517

Location

Address 15248 11TH ST
City/Town Victorville
State CA
ZIP Code 92392
County/Parish SAN BERNARDINO

Health System

Health System Independent
Health System Website Domain kpchealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 101
Health System Hospital Locations California

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details KPC Group
Emergency Services Yes

No leaders were identified on Victor Valley Global Medical Center's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 101

Staffing & Personnel

FTE Employees on Payroll 438.15
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2908
Inpatient Days (Title XIX) 1928
Total Inpatient Days 18535
Bed Count 101
Available Bed Days 36865
Discharges (Title V) NA
Discharges (Title XVIII) 581
Discharges (Title XIX) 314
Total Discharges 5396

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2358
Inpatient Days (Title XIX; Adults & Peds) 1498
Total Inpatient Days (Adults & Peds) 14346
Bed Count (Adults & Peds) 89
Available Bed Days (Adults & Peds) 32485
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 581
Discharges (Title XIX; Adults & Peds) 314
Total Discharges (Adults & Peds) 5396

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Very low overall patient satisfaction. Patients report challenges with nurse communication. Patients report that the care team can be slow at times in meeting their needs. Patients report challenges with communication about their medications. Patients reported significant challenges with transitions between departments in the hospital. Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 49%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 177

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -4.2
Readmission Score Hospital Return Days for Pneumonia Patients 60.6
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.9
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) NA
CAUTI SIR (Standardized Infection Ratio) NA
SSI SIR (Standardized Infection Ratio) NA
CDI SIR (Standardized Infection Ratio) NA
MRSA SIR (Standardized Infection Ratio) NA

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $165
Bad Debt Expense $7,935
Uncompensated Care Cost $2,215
Total Uncompensated Care $2,215

Operating Expenses ($ thousands)

Total Salaries $38,672
Overhead Expenses (Non-Salary) $58,195
Depreciation Expense $3,030
Total Operating Costs $91,703

Charges ($ thousands)

Inpatient Charges $204,782
Outpatient Charges $154,564
Total Patient Charges $359,346

Wage-Related Details ($ thousands)

Core Wage Costs $7,740
Wage Costs (RHC/FQHC)
Adjusted Salaries $38,672
Contract Labor (Patient Care) $5,506
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,074
Short-Term Investments
Notes Receivable
Accounts Receivable $52,291
Allowance for Doubtful Accounts $-36,752
Inventory $1,695
Prepaid Expenses $1,926
Other Current Assets
Total Current Assets $67,590

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value $56
Building Value $9,631
Leasehold Improvements $391
Fixed Equipment Value $902
Major Movable Equipment $27,878
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $13,977

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $0
Total Other Assets $0
Total Assets $81,567

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $18,760
Salaries & Wages Payable $4,480
Payroll Taxes Payable $211
Short-Term Debt
Deferred Revenue
Other Current Liabilities $2,347
Total Current Liabilities $33,067

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $37,667
Unsecured Loans
Other Long-Term Liabilities $1,164
Total Long-Term Liabilities $38,831
Total Liabilities $71,897

Balance Sheet – Equity ($ thousands)

General Fund Balance $9,670
Total Fund Balances $9,670
Total Liabilities & Equity $81,567

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $5,628
DRG (Post-Oct 1) $1,969
Outlier Payments
DSH Adjustment $846
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $204,782
Outpatient Revenue $154,564
Total Patient Revenue $359,346
Contractual Allowances & Discounts $281,613
Net Patient Revenue $77,734
Total Operating Expenses $96,867
Net Service Income $-19,133
Other Income $23,379
Total Income $4,245
Other Expenses $0
Net Income $4,245

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $23,286
Medicaid Charges $162,534
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Altera Unknown
EHR Version Unknown
EHR is Changing No

ERP Information

ERP Community HIS Solution
ERP Version NA
EHR is Changing NA