Bon Secours Maryview Medical Center

Bon Secours Maryview Medical Center, located at 3636 High Street in Portsmouth, Virginia, is a leading healthcare provider offering advanced medical services with a compassionate touch. As a 346-bed non-profit hospital, we attract specialists from top programs nationwide, ensuring patients receive cutting-edge technology and high-quality care. We are committed to patient safety, consistently earning an "A" grade from the Leapfrog Hospital Safety Grade. Bon Secours Maryview Medical Center extends the compassionate ministry of Jesus by improving the health and well-being of our communities and providing essential care to those in need.

Identifiers

Hospital Name Bon Secours Maryview Medical Center
Facility ID 490017

Location

Address 3636 HIGH STREET
City/Town Portsmouth
State VA
ZIP Code 23707
County/Parish PORTSMOUTH CITY

Health System

Health System Bon Secours Mercy Health
Health System Website Domain bsmhealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 31
Health System Total Beds 6715
Health System Hospital Locations Kentucky, Ohio, South Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Bon Secours Mercy Health
Emergency Services Yes

Shane Knisley

President

Shane Knisley is the current President of Bon Secours Maryview Medical Center in Portsmouth VA. As president, Shane is responsible for the overall operational success of the hospital. [6] He joined Bon Secours in 2018 and previously served as President of Mercy Health – Clermont Hospital and Chief Operating Officer of Mercy Health – Fairfield Hospital. [3, 6] Before joining Bon Secours Mercy Health, Knisley worked for Sparks Health System and Lake Granbury Medical Center. [3, 6] He served in the U.S. Navy for 23 years, retiring in 2014. [3, 6] Knisley holds a bachelor's degree in Information Systems Management from the University of Maryland University College and a Master of Health Administration from Baylor University's Army-Baylor Program. [3, 6]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs Yes
Pediatric Residency Program No

Capacity & Services

Licensed Beds 346

Staffing & Personnel

FTE Employees on Payroll 961.99
FTE Interns & Residents 33.96

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 12158
Inpatient Days (Title XIX) 238
Total Inpatient Days 43405
Bed Count 160
Available Bed Days 58247
Discharges (Title V) NA
Discharges (Title XVIII) 2212
Discharges (Title XIX) 73
Total Discharges 8039

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 10712
Inpatient Days (Title XIX; Adults & Peds) 209
Total Inpatient Days (Adults & Peds) 37775
Bed Count (Adults & Peds) 138
Available Bed Days (Adults & Peds) 50217
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2212
Discharges (Title XIX; Adults & Peds) 73
Total Discharges (Adults & Peds) 8039

Quality Summary

Care Quality Stengths Average overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 54%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 174

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -8.4
Readmission Score Hospital Return Days for Heart Failure Patients 20.3
Readmission Score Hospital Return Days for Pneumonia Patients -5.3
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.7
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 12
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 4.9
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.9
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.7
Readmission Score Rate of Readmission for CABG 10.4
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.7
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.3
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.3
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.604
CAUTI SIR (Standardized Infection Ratio) 0.222
SSI SIR (Standardized Infection Ratio) 0.736
CDI SIR (Standardized Infection Ratio) 0.018
MRSA SIR (Standardized Infection Ratio) 0.148

Fiscal Period

Fiscal Year Begin Sep 01, 2022
Fiscal Year End Aug 31, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,814
Bad Debt Expense $21,032
Uncompensated Care Cost $8,375
Total Uncompensated Care $8,375

Operating Expenses ($ thousands)

Total Salaries $88,506
Overhead Expenses (Non-Salary) $268,095
Depreciation Expense $10,729
Total Operating Costs $306,025

Charges ($ thousands)

Inpatient Charges $431,039
Outpatient Charges $1,004,934
Total Patient Charges $1,435,973

Wage-Related Details ($ thousands)

Core Wage Costs $18,795
Wage Costs (RHC/FQHC)
Adjusted Salaries $88,506
Contract Labor (Patient Care) $15,711
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $460
Short-Term Investments
Notes Receivable
Accounts Receivable $112,091
Allowance for Doubtful Accounts $-82,856
Inventory $12,584
Prepaid Expenses $781
Other Current Assets
Total Current Assets $43,661

Balance Sheet – Fixed Assets ($ thousands)

Land Value $4,637
Land Improvements Value $4,751
Building Value $140,413
Leasehold Improvements $21,176
Fixed Equipment Value $15,281
Major Movable Equipment $89,494
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $105,020

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $2,385
Other Assets $189,532
Total Other Assets $191,916
Total Assets $340,597

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $9,647
Salaries & Wages Payable $1,573
Payroll Taxes Payable $-3
Short-Term Debt
Deferred Revenue $280
Other Current Liabilities $40,630
Total Current Liabilities $52,127

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $34,600
Total Long-Term Liabilities $34,600
Total Liabilities $86,728

Balance Sheet – Equity ($ thousands)

General Fund Balance $253,869
Total Fund Balances $253,869
Total Liabilities & Equity $340,597

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,093
DRG (Post-Oct 1) $22,122
Outlier Payments
DSH Adjustment $1,060
Eligible DSH % $0
Simulated MC Payments $10,437
Total IME Payments $2,464

Revenue & Income Statement ($ thousands)

Inpatient Revenue $431,077
Outpatient Revenue $1,004,903
Total Patient Revenue $1,435,979
Contractual Allowances & Discounts $1,087,996
Net Patient Revenue $347,983
Total Operating Expenses $356,602
Net Service Income $-8,619
Other Income $11,965
Total Income $3,347
Other Expenses $-116
Net Income $3,463

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $78,066
Medicaid Charges $307,405
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No