Catholic Medical Center (CMC), located at 100 McGregor Street in Manchester, NH, is a leading acute-care hospital dedicated to providing compassionate and advanced healthcare. As one of New Hampshire's largest health systems with 330 licensed beds, CMC is driven by a mission to deliver the highest quality of care, integrating Catholic values with a commitment to innovation and respect for every individual. Home to the nationally renowned New England Heart & Vascular Institute, CMC offers a wide range of specialized services, including cardiac care, women's health, orthopedics, cancer care, and emergency services. With a focus on patient-centered care and cutting-edge technology, Catholic Medical Center is committed to the health and well-being of the community.
| Hospital Name | Catholic Medical Center |
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| Facility ID | 300034 |
| Address | 100 MCGREGOR STREET |
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| City/Town | Manchester |
| State | NH |
| ZIP Code | 3102 |
| County/Parish | HILLSBOROUGH |
| Health System | Independent |
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| Health System Website Domain | catholicmedicalcenter.org |
| Recently Joined Health System (Past 4 Years) | No |
| Health System Total Hospitals | 1 |
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| Health System Total Beds | 330 |
| Health System Hospital Locations | New Hampshire |
| Hospital Type | Acute Care Hospitals |
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| Hospital Ownership | Voluntary non-profit - Private |
| Ownership Details | Catholic Medical Center |
| Emergency Services | Yes |
No leaders were identified on Catholic Medical Center's website
| Allopathic Residency Program | No |
|---|---|
| Dental Residency Program | No |
| Osteopathic Residency Program | No |
| Other Residency Programs | No |
| Pediatric Residency Program | No |
| Licensed Beds | 330 |
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| FTE Employees on Payroll | 2183.19 |
|---|---|
| FTE Interns & Residents | 2.08 |
| Inpatient Days (Title V) | NA |
|---|---|
| Inpatient Days (Title XVIII) | 23505 |
| Inpatient Days (Title XIX) | 1443 |
| Total Inpatient Days | 66768 |
| Bed Count | 262 |
| Available Bed Days | 95630 |
| Discharges (Title V) | NA |
| Discharges (Title XVIII) | 4330 |
| Discharges (Title XIX) | 139 |
| Total Discharges | 11544 |
| Inpatient Days (Title V; Adults & Peds) | NA |
|---|---|
| Inpatient Days (Title XVIII; Adults & Peds) | 21231 |
| Inpatient Days (Title XIX; Adults & Peds) | 1108 |
| Total Inpatient Days (Adults & Peds) | 56989 |
| Bed Count (Adults & Peds) | 242 |
| Available Bed Days (Adults & Peds) | 88330 |
| Discharges (Title V; Adults & Peds) | NA |
| Discharges (Title XVIII; Adults & Peds) | 4330 |
| Discharges (Title XIX; Adults & Peds) | 139 |
| Total Discharges (Adults & Peds) | 11544 |
| Care Quality Stengths | High overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections. |
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| Care Quality Concerns | Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated |
| Nurse Communication – Star Rating | |
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| Doctor Communication – Star Rating | |
| Staff Responsiveness – Star Rating | |
| Communication About Medicines – Star Rating | |
| Discharge Information – Star Rating | |
| Care Transition – Star Rating | |
| Cleanliness – Star Rating | |
| Quietness – Star Rating | |
| Overall Hospital Rating – Star Rating | |
| Recommend Hospital – Star Rating |
| Percent of Patients Who Definitely Recommend the Hospital | 76% |
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| Mortality Group – Rate of Complications for Hip/Knee Replacement Patients | No Different Than National Average |
|---|---|
| Mortality Group – Death Rate for Heart Attack Patients | No Different Than National Average |
| Mortality Group – Death Rate for CABG Surgery Patients | No Different Than National Average |
| Mortality Group – Death Rate for COPD Patients | No Different Than National Average |
| Mortality Group – Death Rate for Heart Failure Patients | Better Than National Average |
| Mortality Group – Death Rate for Pneumonia Patients | Better Than National Average |
| Mortality Group – Death Rate for Stroke Patients | No Different Than National Average |
| Mortality Group – Pressure Ulcer Rate | Worse Than National Average |
| Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications | No Different Than National Average |
| Mortality Group – Iatrogenic Pneumothorax Rate | No Different Than National Average |
| Mortality Group – In-Hospital Fall with Hip Fracture Rate | |
| Mortality Group – Postoperative Hemorrhage or Hematoma Rate | No Different Than National Average |
| Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate | No Different Than National Average |
| Mortality Group – Postoperative Respiratory Failure Rate | No Different Than National Average |
| Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate | No Different Than National Average |
| Mortality Group – Postoperative Sepsis Rate | No Different Than National Average |
| Mortality Group – Postoperative Wound Dehiscence Rate | No Different Than National Average |
| Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate | No Different Than National Average |
| Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite | No Different Than National Average |
| Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) | 214 |
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| Readmission Score Hospital Return Days for Heart Attack Patients | -5.8 |
|---|---|
| Readmission Score Hospital Return Days for Heart Failure Patients | -9.1 |
| Readmission Score Hospital Return Days for Pneumonia Patients | 3.7 |
| Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | 10.4 |
| Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | 11.2 |
| Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | 5.1 |
| Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | 1.5 |
| Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | 13 |
| Readmission Score Rate of Readmission for CABG | 12.8 |
| Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | 18.6 |
| Readmission Score Heart Failure (HF) 30-Day Readmission Rate | 18.5 |
| Readmission Score Rate of Readmission After Hip/Knee Replacement | 4.4 |
| Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) | 15.6 |
| Readmission Score Pneumonia (PN) 30-Day Readmission Rate | 16.3 |
| Readmission Group Hospital Return Days for Heart Attack Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Heart Failure Patients | Average Days per 100 Discharges |
| Readmission Group Hospital Return Days for Pneumonia Patients | Average Days per 100 Discharges |
| Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) | No Different Than the National Rate |
| Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy | No Different Than the National Rate |
| Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy | No Different Than the National Rate |
| Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery | Worse than expected |
| Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission for CABG | No Different Than the National Rate |
| Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients | No Different Than the National Rate |
| Readmission Group Heart Failure (HF) 30-Day Readmission Rate | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Hip/Knee Replacement | No Different Than the National Rate |
| Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) | No Different Than the National Rate |
| Readmission Group Pneumonia (PN) 30-Day Readmission Rate | No Different Than the National Rate |
| CLABSI SIR (Standardized Infection Ratio) | 0.954 |
|---|---|
| CAUTI SIR (Standardized Infection Ratio) | 0.988 |
| SSI SIR (Standardized Infection Ratio) | 0.148 |
| CDI SIR (Standardized Infection Ratio) | 0.985 |
| MRSA SIR (Standardized Infection Ratio) | 1.090 |
| Fiscal Year Begin | Oct 01, 2021 |
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| Fiscal Year End | Sep 30, 2022 |
| Charity Care Cost | $4,819 |
|---|---|
| Bad Debt Expense | $13,019 |
| Uncompensated Care Cost | $8,666 |
| Total Uncompensated Care | $13,797 |
| Total Salaries | $175,756 |
|---|---|
| Overhead Expenses (Non-Salary) | $315,038 |
| Depreciation Expense | $12,322 |
| Total Operating Costs | $441,864 |
| Inpatient Charges | $770,785 |
|---|---|
| Outpatient Charges | $745,296 |
| Total Patient Charges | $1,516,081 |
| Core Wage Costs | $34,495 |
|---|---|
| Wage Costs (RHC/FQHC) | $89 |
| Adjusted Salaries | $175,756 |
| Contract Labor (Patient Care) | $11,830 |
| Wage Costs (Part A Teaching) | |
| Wage Costs (Interns & Residents) | $8 |
| Cash & Bank Balances | $41,794 |
|---|---|
| Short-Term Investments | $3,604 |
| Notes Receivable | |
| Accounts Receivable | $70,378 |
| Allowance for Doubtful Accounts | |
| Inventory | $3,817 |
| Prepaid Expenses | |
| Other Current Assets | $14,285 |
| Total Current Assets | $133,878 |
| Land Value | $673 |
|---|---|
| Land Improvements Value | $799 |
| Building Value | $137,035 |
| Leasehold Improvements | $10,023 |
| Fixed Equipment Value | $33,796 |
| Major Movable Equipment | $133,713 |
| Minor Depreciable Equipment | |
| Health IT Assets | |
| Total Fixed Assets | $125,421 |
| Long-Term Investments | |
|---|---|
| Other Assets | $172,071 |
| Total Other Assets | $172,071 |
| Total Assets | $431,370 |
| Accounts Payable | $31,425 |
|---|---|
| Salaries & Wages Payable | $19,909 |
| Payroll Taxes Payable | $11,525 |
| Short-Term Debt | $3,589 |
| Deferred Revenue | |
| Other Current Liabilities | |
| Total Current Liabilities | $68,597 |
| Mortgage Debt | |
|---|---|
| Long-Term Notes Payable | $157,693 |
| Unsecured Loans | |
| Other Long-Term Liabilities | $94,321 |
| Total Long-Term Liabilities | $252,014 |
| Total Liabilities | $320,611 |
| General Fund Balance | $110,760 |
|---|---|
| Total Fund Balances | $110,760 |
| Total Liabilities & Equity | $431,370 |
| DRG (Non-Outlier) | |
|---|---|
| DRG (Pre-Oct 1) | |
| DRG (Post-Oct 1) | $63,060 |
| Outlier Payments | |
| DSH Adjustment | $1,162 |
| Eligible DSH % | $0 |
| Simulated MC Payments | $28,438 |
| Total IME Payments | $290 |
| Inpatient Revenue | $803,062 |
|---|---|
| Outpatient Revenue | $835,476 |
| Total Patient Revenue | $1,638,538 |
| Contractual Allowances & Discounts | $1,168,167 |
| Net Patient Revenue | $470,371 |
| Total Operating Expenses | $490,097 |
| Net Service Income | $-19,726 |
| Other Income | $52,906 |
| Total Income | $33,180 |
| Other Expenses | $26,637 |
| Net Income | $6,543 |
| Cost-to-Charge Ratio | $0 |
|---|---|
| Net Medicaid Revenue | $18,511 |
| Medicaid Charges | $158,351 |
| Net CHIP Revenue | |
| CHIP Charges |
| EHR | Altera Sunrise |
|---|---|
| EHR Version | Sunrise |
| EHR is Changing | No |
| ERP | Oracle |
|---|---|
| ERP Version | Fusion 10 |
| EHR is Changing | No |