Aurora Medical Center – Manitowoc County

Aurora Medical Center – Manitowoc County, located on the shores of Lake Michigan, offers state-of-the-art facilities and patient rooms with stunning views. Nationally recognized for our cancer and cardiac care programs, we provide a wide range of services, including a Level IV trauma center and a birthing center that welcomes over 400 babies each year. Our commitment to patient safety is exemplified by our "A" Hospital Safety Grade from The Leapfrog Group (Fall 2024). Experience world-class care in a welcoming environment, with convenient access to specialists at the Aurora Health Center right next door. We are dedicated to delivering comprehensive and compassionate care for all your health needs.

Identifiers

Hospital Name Aurora Medical Center – Manitowoc County
Facility ID 520034

Location

Address 5000 MEMORIAL DRIVE
City/Town Two Rivers
State WI
ZIP Code 54241
County/Parish MANITOWOC

Health System

Health System Advocate Health
Health System Website Domain advocatehealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 23
Health System Total Beds 6189
Health System Hospital Locations Illinois and Wisconsin

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Advocate Health
Emergency Services Yes

Cathie Kocourek

President

President of Aurora Medical Center-Manitowoc County since November 2024. [5] Also mentioned as hospital president in relation to a sustainability award in 2022. [6]

Paul Mihalakakos, MD

Site Leadership Council President

Listed under 2024-2025 Medical Site Leadership Officers & Chiefs for Aurora Medical Center – Manitowoc County. [4]

Kathryn Zavala, MD

Site Leadership Council Vice President and Department Chief of Medicine

Listed under 2024-2025 Medical Site Leadership Officers & Chiefs for Aurora Medical Center – Manitowoc County. [4] Also listed as Department Chief of Medicine. [4]

Christopher Painter, MD

Department Chief of Emergency Medicine

Listed under 2024-2025 Medical Site Leadership Officers & Chiefs for Aurora Medical Center – Manitowoc County. [4]

Alfredo Diaz, MD

Department Chief of Medicine

Listed under 2024-2025 Medical Site Leadership Officers & Chiefs for Aurora Medical Center – Manitowoc County. [4]

Don Hurkley

Facilities Manager

Mentioned as Aurora Medical Center — Manitowoc County (AMCMC) facilities manager in the context of a sustainability award in 2022. [6]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 69

Staffing & Personnel

FTE Employees on Payroll 252.96
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2088
Inpatient Days (Title XIX) 175
Total Inpatient Days 7445
Bed Count 69
Available Bed Days 25185
Discharges (Title V) NA
Discharges (Title XVIII) 518
Discharges (Title XIX) 92
Total Discharges 1928

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 1787
Inpatient Days (Title XIX; Adults & Peds) 149
Total Inpatient Days (Adults & Peds) 5695
Bed Count (Adults & Peds) 63
Available Bed Days (Adults & Peds) 22995
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 518
Discharges (Title XIX; Adults & Peds) 92
Total Discharges (Adults & Peds) 1928

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the cleanliness of the hospital. The hospital is average in every measured mortality rate Hospital has a low ER wait and treatment time of less than 2 hours Hospital does a good job at treating conditions like pneumonia so that patients don't have to come back to the hospital.
Care Quality Concerns Hospital has had some challengs with infection rates being high.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 77%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate
Mortality Group – Postoperative Wound Dehiscence Rate
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 111

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients -12
Readmission Score Hospital Return Days for Pneumonia Patients -42
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.6
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 14.2
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15.6
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Fewer Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.000
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) 3.103
CDI SIR (Standardized Infection Ratio) 0.000
MRSA SIR (Standardized Infection Ratio) N/A

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $628
Bad Debt Expense $2,948
Uncompensated Care Cost $1,322
Total Uncompensated Care $5,497

Operating Expenses ($ thousands)

Total Salaries $24,666
Overhead Expenses (Non-Salary) $50,010
Depreciation Expense $3,732
Total Operating Costs $65,522

Charges ($ thousands)

Inpatient Charges $63,433
Outpatient Charges $229,170
Total Patient Charges $292,603

Wage-Related Details ($ thousands)

Core Wage Costs $6,187
Wage Costs (RHC/FQHC)
Adjusted Salaries $21,598
Contract Labor (Patient Care) $2,855
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $256,702
Short-Term Investments
Notes Receivable
Accounts Receivable $18,206
Allowance for Doubtful Accounts $-3,225
Inventory $2,067
Prepaid Expenses $-4
Other Current Assets $10,358
Total Current Assets $284,105

Balance Sheet – Fixed Assets ($ thousands)

Land Value $1,706
Land Improvements Value $407
Building Value $46,664
Leasehold Improvements
Fixed Equipment Value $2,360
Major Movable Equipment $18,839
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $22,566

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $3,255
Total Other Assets $3,255
Total Assets $309,925

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $2,432
Salaries & Wages Payable $2,933
Payroll Taxes Payable
Short-Term Debt $711
Deferred Revenue
Other Current Liabilities $8,242
Total Current Liabilities $14,318

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $1,710
Total Long-Term Liabilities $1,710
Total Liabilities $16,028

Balance Sheet – Equity ($ thousands)

General Fund Balance $293,898
Total Fund Balances $293,898
Total Liabilities & Equity $309,925

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,243
DRG (Post-Oct 1) $1,094
Outlier Payments
DSH Adjustment $49
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $61,912
Outpatient Revenue $245,975
Total Patient Revenue $307,887
Contractual Allowances & Discounts $211,698
Net Patient Revenue $96,189
Total Operating Expenses $74,676
Net Service Income $21,513
Other Income $256
Total Income $21,769
Other Expenses
Net Income $21,769

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $4,822
Medicaid Charges $40,179
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No