Phelps Health

Phelps Health, located at 1000 W 10th St in Rolla, MO, is a leading regional referral center serving over 200,000 residents in south-central Missouri. As a county-owned and non-tax supported hospital, Phelps Health is overseen by an elected board and employs over 1,900 individuals, including more than 100 providers. Our main campus and clinics in Rolla, Salem, St. James, Vienna, and Waynesville offer comprehensive healthcare services. Phelps Health is dedicated to providing personalized care with a commitment to patient satisfaction and clinical excellence, making us a trusted healthcare provider in the region. With 240 licensed beds, Phelps Health delivers state-of-the-art inpatient and outpatient services.

Identifiers

Hospital Name Phelps Health
Facility ID 260017

Location

Address 1000 W 10TH ST
City/Town Rolla
State MO
ZIP Code 65401
County/Parish PHELPS

Health System

Health System Independent
Health System Website Domain phelpshealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 1
Health System Total Beds 229
Health System Hospital Locations Missouri

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details Phelps Health
Emergency Services Yes

No leaders were identified on Phelps Health's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 229

Staffing & Personnel

FTE Employees on Payroll 952.13
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9302
Inpatient Days (Title XIX) 4096
Total Inpatient Days 27750
Bed Count 196
Available Bed Days 71540
Discharges (Title V) NA
Discharges (Title XVIII) 2012
Discharges (Title XIX) 775
Total Discharges 6278

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 7907
Inpatient Days (Title XIX; Adults & Peds) 3418
Total Inpatient Days (Adults & Peds) 22942
Bed Count (Adults & Peds) 178
Available Bed Days (Adults & Peds) 64970
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2012
Discharges (Title XIX; Adults & Peds) 775
Total Discharges (Adults & Peds) 6278

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital does an above-average job of ensuring patients at the hospital do not get infections.
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 69%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Worse Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 227

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -4.3
Readmission Score Hospital Return Days for Heart Failure Patients 5.8
Readmission Score Hospital Return Days for Pneumonia Patients 21.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.4
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 9.8
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.5
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.3
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 19.9
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.2
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 18
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.515
CAUTI SIR (Standardized Infection Ratio) 0.122
SSI SIR (Standardized Infection Ratio) 0.997
CDI SIR (Standardized Infection Ratio) 0.316
MRSA SIR (Standardized Infection Ratio) 2.326

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $2,197
Bad Debt Expense $34,930
Uncompensated Care Cost $8,793
Total Uncompensated Care $15,163

Operating Expenses ($ thousands)

Total Salaries $67,881
Overhead Expenses (Non-Salary) $113,077
Depreciation Expense $17,152
Total Operating Costs $206,349

Charges ($ thousands)

Inpatient Charges $374,529
Outpatient Charges $752,427
Total Patient Charges $1,126,956

Wage-Related Details ($ thousands)

Core Wage Costs $18,332
Wage Costs (RHC/FQHC) $130
Adjusted Salaries $67,881
Contract Labor (Patient Care) $16,045
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $11,527
Short-Term Investments $731
Notes Receivable
Accounts Receivable $32,834
Allowance for Doubtful Accounts
Inventory $6,161
Prepaid Expenses $322,534
Other Current Assets $146
Total Current Assets $373,933

Balance Sheet – Fixed Assets ($ thousands)

Land Value $9,769
Land Improvements Value $7,983
Building Value $202,196
Leasehold Improvements
Fixed Equipment Value $26,247
Major Movable Equipment $119,501
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $145,996

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $144,716
Other Assets $585
Total Other Assets $145,302
Total Assets $665,231

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $9,868
Salaries & Wages Payable $12,275
Payroll Taxes Payable
Short-Term Debt $7,471
Deferred Revenue
Other Current Liabilities $9,543
Total Current Liabilities $39,157

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $49,851
Unsecured Loans
Other Long-Term Liabilities $707
Total Long-Term Liabilities $50,558
Total Liabilities $89,715

Balance Sheet – Equity ($ thousands)

General Fund Balance $575,515
Total Fund Balances $575,515
Total Liabilities & Equity $665,231

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $13,756
DRG (Post-Oct 1) $4,568
Outlier Payments
DSH Adjustment $812
Eligible DSH % $0
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $391,181
Outpatient Revenue $817,342
Total Patient Revenue $1,208,523
Contractual Allowances & Discounts $938,175
Net Patient Revenue $270,348
Total Operating Expenses $180,958
Net Service Income $89,390
Other Income $-6,063
Total Income $83,327
Other Expenses $65,823
Net Income $17,504

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $27,021
Medicaid Charges $182,362
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No