UNC Health Pardee

UNC Health Pardee, located in Hendersonville, NC, is a not-for-profit community hospital managed by UNC Health. Founded in 1953, we are proud to be the first hospital in the Carolinas accredited by the International Organization for Standardization for quality healthcare. Licensed for 222 acute care beds, we offer a wide range of services through our comprehensive physician network, urgent care locations, and specialty clinics. Nestled in the Blue Ridge Mountains, we provide exceptional healthcare and a high quality of life for our patients and dedicated team members. We are also expanding our healthcare services to Transylvania County, with a new comprehensive medical office space opening in early 2026.

Identifiers

Hospital Name UNC Health Pardee
Facility ID 340017

Location

Address 800 N JUSTICE ST
City/Town Hendersonville
State NC
ZIP Code 28791
County/Parish HENDERSON

Health System

Health System UNC Health
Health System Website Domain unchealth.org
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 17
Health System Total Beds 3517
Health System Hospital Locations North Carolina

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Government - Local
Ownership Details UNC Health
Emergency Services Yes

No leaders were identified on UNC Health Pardee's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 222

Staffing & Personnel

FTE Employees on Payroll 1638.67
FTE Interns & Residents 11.21

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 9961
Inpatient Days (Title XIX) 1105
Total Inpatient Days 31769
Bed Count 160
Available Bed Days 58400
Discharges (Title V) NA
Discharges (Title XVIII) 2497
Discharges (Title XIX) 311
Total Discharges 7918

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9186
Inpatient Days (Title XIX; Adults & Peds) 944
Total Inpatient Days (Adults & Peds) 28917
Bed Count (Adults & Peds) 147
Available Bed Days (Adults & Peds) 53655
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2497
Discharges (Title XIX; Adults & Peds) 311
Total Discharges (Adults & Peds) 7918

Quality Summary

Care Quality Stengths High overall patient satisfaction. Patients report that nurse communication is excellent. Patients were very positive about the cleanliness of the hospital. Hospital does a good job at treating conditions like heart failure so that patients don't have to come back to the hospital. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 79%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients Better Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 215

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients -14.6
Readmission Score Hospital Return Days for Heart Failure Patients -34.9
Readmission Score Hospital Return Days for Pneumonia Patients -10.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.9
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 11.1
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.1
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.3
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 13.3
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 15.5
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 18
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.7
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 15
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Fewer Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery Worse than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.530
CAUTI SIR (Standardized Infection Ratio) 0.544
SSI SIR (Standardized Infection Ratio) 0.431
CDI SIR (Standardized Infection Ratio) 0.459
MRSA SIR (Standardized Infection Ratio) 0.448

Fiscal Period

Fiscal Year Begin Jul 01, 2022
Fiscal Year End Jun 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $6,642
Bad Debt Expense $16,555
Uncompensated Care Cost $11,172
Total Uncompensated Care $11,175

Operating Expenses ($ thousands)

Total Salaries $120,057
Overhead Expenses (Non-Salary) $240,594
Depreciation Expense $16,946
Total Operating Costs $287,386

Charges ($ thousands)

Inpatient Charges $265,856
Outpatient Charges $795,176
Total Patient Charges $1,061,031

Wage-Related Details ($ thousands)

Core Wage Costs $21,100
Wage Costs (RHC/FQHC)
Adjusted Salaries $119,332
Contract Labor (Patient Care) $17,800
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $12,631
Short-Term Investments
Notes Receivable
Accounts Receivable $54,908
Allowance for Doubtful Accounts $-20,478
Inventory $7,391
Prepaid Expenses $4,411
Other Current Assets $9,625
Total Current Assets $73,640

Balance Sheet – Fixed Assets ($ thousands)

Land Value $10,072
Land Improvements Value $4,012
Building Value $117,525
Leasehold Improvements $16,399
Fixed Equipment Value $22,319
Major Movable Equipment $128,593
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $84,572

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $23,301
Other Assets $29,512
Total Other Assets $52,813
Total Assets $211,025

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,062
Salaries & Wages Payable $10,454
Payroll Taxes Payable
Short-Term Debt $2,672
Deferred Revenue $573
Other Current Liabilities $10,501
Total Current Liabilities $34,262

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt $31,024
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $17,769
Total Long-Term Liabilities $48,792
Total Liabilities $83,054

Balance Sheet – Equity ($ thousands)

General Fund Balance $127,971
Total Fund Balances $127,971
Total Liabilities & Equity $211,025

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1)
DRG (Post-Oct 1) $22,850
Outlier Payments
DSH Adjustment $295
Eligible DSH % $0
Simulated MC Payments $17,642
Total IME Payments $468

Revenue & Income Statement ($ thousands)

Inpatient Revenue $265,253
Outpatient Revenue $884,635
Total Patient Revenue $1,149,888
Contractual Allowances & Discounts $808,550
Net Patient Revenue $341,338
Total Operating Expenses $360,651
Net Service Income $-19,313
Other Income $16,279
Total Income $-3,034
Other Expenses
Net Income $-3,034

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $7,533
Medicaid Charges $22,246
Net CHIP Revenue $6
CHIP Charges $32

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No