Lovelace Women's Hospital

Welcome to Lovelace Women's Hospital, New Mexico's first and only hospital dedicated to women's health. Located at 4701 Montgomery Boulevard NE in Albuquerque, we offer comprehensive care, including a Level III Neonatal Intensive Care Unit, a 24/7 emergency department, and a nationally accredited Breast Care Center. As a Center of Excellence for Minimally Invasive Gynecology, Robotic Surgery, and Hernia Surgery, we provide advanced surgical options with less pain and faster recovery. Trust Lovelace Women's Hospital for a high-quality and safe healthcare experience.

Identifiers

Hospital Name Lovelace Women's Hospital
Facility ID 320017

Location

Address 4701 MONTGOMERY BOULEVARD NE
City/Town Albuquerque
State NM
ZIP Code 87109
County/Parish BERNALILLO

Health System

Health System Lovelace Health System
Health System Website Domain lovelace.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 4
Health System Total Beds 496
Health System Hospital Locations New Mexico

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Lovelace Health System
Emergency Services Yes

No leaders were identified on Lovelace Women's Hospital's website

Residency Programs

Allopathic Residency Program Yes
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 120

Staffing & Personnel

FTE Employees on Payroll 557.98
FTE Interns & Residents 1.86

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2681
Inpatient Days (Title XIX) 800
Total Inpatient Days 30385
Bed Count 162
Available Bed Days 59130
Discharges (Title V) NA
Discharges (Title XVIII) 623
Discharges (Title XIX) 329
Total Discharges 6799

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2471
Inpatient Days (Title XIX; Adults & Peds) 579
Total Inpatient Days (Adults & Peds) 17722
Bed Count (Adults & Peds) 112
Available Bed Days (Adults & Peds) 40880
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 623
Discharges (Title XIX; Adults & Peds) 329
Total Discharges (Adults & Peds) 6799

Quality Summary

Care Quality Stengths The hospital is average in every measured mortality rate
Care Quality Concerns Low overall patient satisfaction. Patients reported significant challenges with transitions between departments in the hospital. Patients report challenges the cleanliness of the hospital. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 64%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 198

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 8.1
Readmission Score Hospital Return Days for Pneumonia Patients -9.1
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 13.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.4
Readmission Score Rate of Readmission After Hip/Knee Replacement 5.1
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.8
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.6
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 1.188
CAUTI SIR (Standardized Infection Ratio) 2.857
SSI SIR (Standardized Infection Ratio) 2.200
CDI SIR (Standardized Infection Ratio) 0.444
MRSA SIR (Standardized Infection Ratio) 0.000

Fiscal Period

Fiscal Year Begin May 01, 2022
Fiscal Year End Apr 30, 2023

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $976
Bad Debt Expense $4,914
Uncompensated Care Cost $1,607
Total Uncompensated Care $1,607

Operating Expenses ($ thousands)

Total Salaries $47,495
Overhead Expenses (Non-Salary) $135,700
Depreciation Expense $5,961
Total Operating Costs $149,723

Charges ($ thousands)

Inpatient Charges $581,417
Outpatient Charges $672,107
Total Patient Charges $1,253,524

Wage-Related Details ($ thousands)

Core Wage Costs $8,547
Wage Costs (RHC/FQHC)
Adjusted Salaries $47,495
Contract Labor (Patient Care) $13,247
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $1
Short-Term Investments
Notes Receivable
Accounts Receivable $35,721
Allowance for Doubtful Accounts $-12,604
Inventory $2,443
Prepaid Expenses $638
Other Current Assets $-272
Total Current Assets $22,645

Balance Sheet – Fixed Assets ($ thousands)

Land Value
Land Improvements Value
Building Value
Leasehold Improvements $6,276
Fixed Equipment Value
Major Movable Equipment $30,965
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $18,372

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets
Total Other Assets
Total Assets $41,017

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $5,355
Salaries & Wages Payable $3,966
Payroll Taxes Payable $74
Short-Term Debt
Deferred Revenue
Other Current Liabilities $1,163
Total Current Liabilities $10,558

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $-193,263
Total Long-Term Liabilities $-193,263
Total Liabilities $-182,705

Balance Sheet – Equity ($ thousands)

General Fund Balance $223,721
Total Fund Balances $223,721
Total Liabilities & Equity $41,017

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $2,268
DRG (Post-Oct 1) $3,280
Outlier Payments
DSH Adjustment $550
Eligible DSH % $0
Simulated MC Payments $7,401
Total IME Payments $36

Revenue & Income Statement ($ thousands)

Inpatient Revenue $581,417
Outpatient Revenue $676,515
Total Patient Revenue $1,257,932
Contractual Allowances & Discounts $1,059,129
Net Patient Revenue $198,804
Total Operating Expenses $183,195
Net Service Income $15,609
Other Income $4,076
Total Income $19,685
Other Expenses
Net Income $19,685

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $61,481
Medicaid Charges $500,572
Net CHIP Revenue
CHIP Charges

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Infor
ERP Version S3
EHR is Changing No