Sierra Medical Center

Sierra Medical Center, located at 6500 Longley Lane in Reno, NV, is a state-of-the-art, 170-bed acute care hospital dedicated to providing convenient access to quality healthcare for the Reno and Sparks region. As the first full-service hospital built in the area in nearly a century, Sierra Medical Center offers a wide range of services, including cardiology, labor and delivery, neurology, orthopedics, and more. We are committed to excellence in clinical care, patient satisfaction, and community well-being, ensuring you receive compassionate and personalized treatment. Sierra Medical Center is part of the Northern Nevada Health System, bringing comprehensive and advanced medical services to you and your family.

Identifiers

Hospital Name Sierra Medical Center
Facility ID 290061

Location

Address 6500 LONGLEY LANE
City/Town Reno
State NV
ZIP Code 89511
County/Parish WASHOE

Health System

Health System Northern Nevada Health System
Health System Website Domain northernnevadahealth.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 2
Health System Total Beds 278
Health System Hospital Locations Nevada

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details Universal Health Services
Emergency Services Yes

Jordan Herget

Chief Executive Officer

Jordan Herget, FACHE, was named Chief Executive Officer of Sierra Medical Center in September 2024. He brings 20 years of executive healthcare experience and a total of 29 years in the healthcare industry. His background includes leading community hospitals, health plans and hospital networks across the country. He previously served as President and CEO of Portneuf Medical Center. Herget earned a Master of Health Science in Health Finance and Management from Johns Hopkins Bloomberg School of Public Health and a Bachelor of Science in Exercise Physiology from Brigham Young University.

Shelby Hunt

Chief Nursing Officer

Shelby Hunt, DNP, MBA, MHA, RN, CEN, was named Chief Nursing Officer of Sierra Medical Center in August 2024. Hunt has worked in healthcare for nearly 30 years and has served as a nursing leader at Northern Nevada Health System since 2004. As Chief Nursing Officer at Sierra Medical Center, she is responsible for all clinical operations of the hospital and support of the executive leadership team with initiatives related to staffing, program development and maintaining high clinical standards in all nursing departments. She previously guided a multidisciplinary team at NNMC to successfully achieve Geriatric Emergency Department Accreditation in 2024 and maintain national accreditation for Advanced Primary Stroke, Advanced Heart Failure, Advanced Acute Heart Attack Ready and Acute Stroke Ready.

Jim Bradley

Chief Operating Officer

NA

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 170

Staffing & Personnel

FTE Employees on Payroll 392.77
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 2778
Inpatient Days (Title XIX) 728
Total Inpatient Days 12928
Bed Count 158
Available Bed Days 38078
Discharges (Title V) NA
Discharges (Title XVIII) 567
Discharges (Title XIX) 121
Total Discharges 2951

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 2535
Inpatient Days (Title XIX; Adults & Peds) 614
Total Inpatient Days (Adults & Peds) 10645
Bed Count (Adults & Peds) 126
Available Bed Days (Adults & Peds) 30366
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 567
Discharges (Title XIX; Adults & Peds) 121
Total Discharges (Adults & Peds) 2951

Quality Summary

Care Quality Stengths Average overall patient satisfaction. The hospital is average in every measured mortality rate Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours.
Care Quality Concerns Patients report that the care team can be slow at times in meeting their needs. Hospital does not do a good job of treating conditions like heart failure so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 81%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients
Mortality Group – Death Rate for Heart Attack Patients
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients
Mortality Group – Death Rate for Heart Failure Patients
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 176

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients Not Available
Readmission Score Hospital Return Days for Heart Failure Patients 85.9
Readmission Score Hospital Return Days for Pneumonia Patients 12.4
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.6
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy 10
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy 5.5
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Not Available
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Not Available
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 20.5
Readmission Score Rate of Readmission After Hip/Knee Replacement Not Available
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 15.5
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 17.4
Readmission Group Hospital Return Days for Heart Attack Patients Number of Cases Too Small
Readmission Group Hospital Return Days for Heart Failure Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy No Different Than the National Rate
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate Number of Cases Too Small
Readmission Group Rate of Readmission for CABG Number of Cases Too Small
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients Number of Cases Too Small
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement Number of Cases Too Small
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) No Different Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) N/A
CAUTI SIR (Standardized Infection Ratio) N/A
SSI SIR (Standardized Infection Ratio) 0.000
CDI SIR (Standardized Infection Ratio) 0.482
MRSA SIR (Standardized Infection Ratio) 0.573

Fiscal Period

Fiscal Year Begin May 05, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $1,652
Bad Debt Expense $576
Uncompensated Care Cost $1,750
Total Uncompensated Care $11,180

Operating Expenses ($ thousands)

Total Salaries $36,814
Overhead Expenses (Non-Salary) $77,459
Depreciation Expense $17,600
Total Operating Costs $97,764

Charges ($ thousands)

Inpatient Charges $328,667
Outpatient Charges $246,460
Total Patient Charges $575,127

Wage-Related Details ($ thousands)

Core Wage Costs $7,872
Wage Costs (RHC/FQHC)
Adjusted Salaries $36,814
Contract Labor (Patient Care) $3,504
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $-580
Short-Term Investments
Notes Receivable
Accounts Receivable $56,765
Allowance for Doubtful Accounts $-38,075
Inventory $7,764
Prepaid Expenses $633
Other Current Assets
Total Current Assets $26,858

Balance Sheet – Fixed Assets ($ thousands)

Land Value $16,760
Land Improvements Value
Building Value
Leasehold Improvements
Fixed Equipment Value $2,323
Major Movable Equipment
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $3,393

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments
Other Assets $268,501
Total Other Assets $268,501
Total Assets $298,753

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $7,317
Salaries & Wages Payable $2,713
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $411
Total Current Liabilities $10,441

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans $333,279
Other Long-Term Liabilities
Total Long-Term Liabilities $333,279
Total Liabilities $343,720

Balance Sheet – Equity ($ thousands)

General Fund Balance $-44,968
Total Fund Balances $-44,968
Total Liabilities & Equity $298,753

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $3,682
DRG (Post-Oct 1) $3,014
Outlier Payments
DSH Adjustment
Eligible DSH %
Simulated MC Payments
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $328,667
Outpatient Revenue $246,460
Total Patient Revenue $575,127
Contractual Allowances & Discounts $513,378
Net Patient Revenue $61,749
Total Operating Expenses $105,188
Net Service Income $-43,439
Other Income $57
Total Income $-43,382
Other Expenses
Net Income $-43,382

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $2,487
Medicaid Charges $70,006
Net CHIP Revenue $2
CHIP Charges $110

EHR Information

EHR Oracle Health Millennium
EHR Version Oracle Health Millennium (Not CommunityWorks)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No