HCA Houston Healthcare Conroe

HCA Houston Healthcare Conroe, located at 504 Medical Center Blvd in Conroe, TX, is a full-service, acute-care hospital with 332 beds, serving the Montgomery County area for over 80 years. As a regional tertiary referral center and part of the HCA Houston Healthcare network, we offer advanced healthcare services, including heart and vascular surgery, neurological and orthopedic care, and women's services. Our facility includes a Level II Trauma Center, an accredited Chest Pain Center, a Level II Neonatal Intensive Care Unit (NICU), and is certified as a Comprehensive Stroke Center. We are dedicated to providing high-quality, compassionate, and patient-focused care to our community.

Identifiers

Hospital Name HCA Houston Healthcare Conroe
Facility ID 450222

Location

Address 504 MEDICAL CENTER BLVD
City/Town Conroe
State TX
ZIP Code 77304
County/Parish MONTGOMERY

Health System

Health System HCA
Health System Website Domain hcahealthcare.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 137
Health System Total Beds 39222
Health System Hospital Locations Alaska, California, Colorado, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, North Carolina, New Hampshire, Nevada, South Carolina, Tennessee, Texas, Utah and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Ownership Details HCA
Emergency Services Yes

No leaders were identified on HCA Houston Healthcare Conroe's website

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 328

Staffing & Personnel

FTE Employees on Payroll 787.99
FTE Interns & Residents 19.46

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 11249
Inpatient Days (Title XIX) 3195
Total Inpatient Days 63607
Bed Count 275
Available Bed Days 100375
Discharges (Title V) NA
Discharges (Title XVIII) 2396
Discharges (Title XIX) 899
Total Discharges 14021

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 9870
Inpatient Days (Title XIX; Adults & Peds) 1812
Total Inpatient Days (Adults & Peds) 50859
Bed Count (Adults & Peds) 221
Available Bed Days (Adults & Peds) 80665
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2396
Discharges (Title XIX; Adults & Peds) 899
Total Discharges (Adults & Peds) 14021

Quality Summary

Care Quality Stengths Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Low overall patient satisfaction. Patients report that the care team can be slow at times in meeting their needs. Hospital has an long ER wait time. It takes on average over 3 hours for patients to be seen and treated Hospital does not do a good job of treating conditions like heart attacks so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 57%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients No Different Than National Average
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients No Different Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate Worse Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 185

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 38.1
Readmission Score Hospital Return Days for Heart Failure Patients 10.8
Readmission Score Hospital Return Days for Pneumonia Patients -3.2
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 14.2
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 0.8
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 15.3
Readmission Score Rate of Readmission for CABG 10.5
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.8
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 19.8
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.6
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 16.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.8
Readmission Group Hospital Return Days for Heart Attack Patients More Days Than Average per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients Average Days per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG No Different Than the National Rate
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Worse Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.423
CAUTI SIR (Standardized Infection Ratio) 0.083
SSI SIR (Standardized Infection Ratio) 1.211
CDI SIR (Standardized Infection Ratio) 0.041
MRSA SIR (Standardized Infection Ratio) 0.965

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $27,908
Bad Debt Expense $28,663
Uncompensated Care Cost $30,378
Total Uncompensated Care $32,922

Operating Expenses ($ thousands)

Total Salaries $70,074
Overhead Expenses (Non-Salary) $147,615
Depreciation Expense $13,658
Total Operating Costs $206,502

Charges ($ thousands)

Inpatient Charges $1,867,293
Outpatient Charges $1,041,569
Total Patient Charges $2,908,863

Wage-Related Details ($ thousands)

Core Wage Costs $13,778
Wage Costs (RHC/FQHC)
Adjusted Salaries $69,478
Contract Labor (Patient Care) $2,043
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $11
Short-Term Investments
Notes Receivable
Accounts Receivable $107,668
Allowance for Doubtful Accounts $-70,221
Inventory $9,583
Prepaid Expenses $1,050
Other Current Assets
Total Current Assets $48,637

Balance Sheet – Fixed Assets ($ thousands)

Land Value $8,252
Land Improvements Value $6,111
Building Value $37,404
Leasehold Improvements $18,382
Fixed Equipment Value $55,279
Major Movable Equipment $104,554
Minor Depreciable Equipment $10,585
Health IT Assets
Total Fixed Assets $76,676

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $273
Other Assets $13,853
Total Other Assets $14,126
Total Assets $139,439

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,388
Salaries & Wages Payable $7,092
Payroll Taxes Payable $4,575
Short-Term Debt $4,325
Deferred Revenue
Other Current Liabilities $1,160
Total Current Liabilities $27,539

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable $17,615
Unsecured Loans $-279,405
Other Long-Term Liabilities $1,613
Total Long-Term Liabilities $-260,176
Total Liabilities $-232,637

Balance Sheet – Equity ($ thousands)

General Fund Balance $372,077
Total Fund Balances $372,077
Total Liabilities & Equity $139,439

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $20,098
DRG (Post-Oct 1) $5,571
Outlier Payments
DSH Adjustment $1,339
Eligible DSH % $0
Simulated MC Payments $38,027
Total IME Payments $966

Revenue & Income Statement ($ thousands)

Inpatient Revenue $1,867,306
Outpatient Revenue $1,011,836
Total Patient Revenue $2,879,142
Contractual Allowances & Discounts $2,604,008
Net Patient Revenue $275,134
Total Operating Expenses $216,275
Net Service Income $58,859
Other Income $911
Total Income $59,769
Other Expenses $-0
Net Income $59,769

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $32,524
Medicaid Charges $373,685
Net CHIP Revenue $376
CHIP Charges $3,910

EHR Information

EHR MEDITECH Expanse
EHR Version Expanse
EHR is Changing No

ERP Information

ERP Unknown
ERP Version NA
EHR is Changing No