Sentara Williamsburg Regional Medical Center

Sentara Williamsburg Regional Medical Center, located at 100 Sentara Circle in Williamsburg, VA, is a 145-bed facility providing advanced healthcare to Williamsburg and the surrounding community. As a certified Primary Stroke Center and STEMI Center, the hospital offers comprehensive medical care, from emergency heart interventions to inclusive maternity services. Recognized for excellence in nursing with Magnet® recognition and consistent Leapfrog A safety ratings, Sentara Williamsburg also features advanced imaging, "smart" operating rooms, and is the first sensory-inclusive hospital in Virginia. The center specializes in orthopedic, cardiac, advanced imaging, gynecological, and comprehensive breast care services.

Identifiers

Hospital Name Sentara Williamsburg Regional Medical Center
Facility ID 490066

Location

Address 100 SENTARA CIRCLE
City/Town Williamsburg
State VA
ZIP Code 23188
County/Parish JAMES CITY

Health System

Health System Sentara Health
Health System Website Domain sentara.com
Recently Joined Health System (Past 4 Years) No

Health System Size & Scope

Health System Total Hospitals 12
Health System Total Beds 2686
Health System Hospital Locations North Carolina and Virginia

Ownership & Characteristics

Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Ownership Details Sentara Health
Emergency Services Yes

Amber Price

President

Dr. Amber Price is the President of Sentara Williamsburg Regional Medical Center. She joined Sentara in March 2022. Her background includes starting her career as a nurse, holding a doctorate in nursing practice with a focus on change leadership, and working as a certified nurse midwife. Prior to Sentara, she spent seven years at Hospital Corporation of America (HCA) where she served as TriStar Division Vice President and Chief Operating Officer. [2, 4, 6, 13]

Cornelius Powell, MD

Vice President and Chief Medical Officer

Cornelius Powell, MD, joined Sentara Williamsburg Regional Medical Center as Vice President and Chief Medical Officer in December 2023. [9]

Residency Programs

Allopathic Residency Program No
Dental Residency Program No
Osteopathic Residency Program No
Other Residency Programs No
Pediatric Residency Program No

Capacity & Services

Licensed Beds 145

Staffing & Personnel

FTE Employees on Payroll 761.35
FTE Interns & Residents NA

Inpatient Utilization

Inpatient Days (Title V) NA
Inpatient Days (Title XVIII) 13572
Inpatient Days (Title XIX) 787
Total Inpatient Days 28987
Bed Count 123
Available Bed Days 44895
Discharges (Title V) NA
Discharges (Title XVIII) 2477
Discharges (Title XIX) 162
Total Discharges 6034

Adult & Pediatric Subtotal

Inpatient Days (Title V; Adults & Peds) NA
Inpatient Days (Title XVIII; Adults & Peds) 12290
Inpatient Days (Title XIX; Adults & Peds) 684
Total Inpatient Days (Adults & Peds) 25197
Bed Count (Adults & Peds) 113
Available Bed Days (Adults & Peds) 41245
Discharges (Title V; Adults & Peds) NA
Discharges (Title XVIII; Adults & Peds) 2477
Discharges (Title XIX; Adults & Peds) 162
Total Discharges (Adults & Peds) 6034

Quality Summary

Care Quality Stengths High overall patient satisfaction. Hospital has an average ER wait time. Patients are seen and treated on average in 2-3 hours. Hospital does an exceptional job of ensuring patients at the hospital do not get infections
Care Quality Concerns Hospital does not do a good job of treating conditions like pneumonia so that patients don't have to come back to the hospital.

Hospital Overall Rating

Patient Experience Star Ratings

Nurse Communication – Star Rating
Doctor Communication – Star Rating
Staff Responsiveness – Star Rating
Communication About Medicines – Star Rating
Discharge Information – Star Rating
Care Transition – Star Rating
Cleanliness – Star Rating
Quietness – Star Rating
Overall Hospital Rating – Star Rating
Recommend Hospital – Star Rating

Recommendation Percentage

Percent of Patients Who Definitely Recommend the Hospital 76%

Mortality Group Indicators

Mortality Group – Rate of Complications for Hip/Knee Replacement Patients No Different Than National Average
Mortality Group – Death Rate for Heart Attack Patients No Different Than National Average
Mortality Group – Death Rate for CABG Surgery Patients
Mortality Group – Death Rate for COPD Patients No Different Than National Average
Mortality Group – Death Rate for Heart Failure Patients Better Than National Average
Mortality Group – Death Rate for Pneumonia Patients No Different Than National Average
Mortality Group – Death Rate for Stroke Patients No Different Than National Average
Mortality Group – Pressure Ulcer Rate No Different Than National Average
Mortality Group – Death Rate Among Surgical Inpatients With Serious Treatable Complications No Different Than National Average
Mortality Group – Iatrogenic Pneumothorax Rate No Different Than National Average
Mortality Group – In-Hospital Fall with Hip Fracture Rate
Mortality Group – Postoperative Hemorrhage or Hematoma Rate No Different Than National Average
Mortality Group – Postoperative Acute Kidney Injury Requiring Dialysis Rate No Different Than National Average
Mortality Group – Postoperative Respiratory Failure Rate No Different Than National Average
Mortality Group – Perioperative Pulmonary Embolism or Deep Vein Thrombosis Rate No Different Than National Average
Mortality Group – Postoperative Sepsis Rate No Different Than National Average
Mortality Group – Postoperative Wound Dehiscence Rate No Different Than National Average
Mortality Group – Abdominopelvic Accidental Puncture or Laceration Rate No Different Than National Average
Mortality Group – CMS Medicare PSI 90: Patient Safety and Adverse Events Composite No Different Than National Average

Timely & Effective Care

Timely and Effective Care: Average (Median) Time in the Emergency Department Before Leaving (Lower Is Better) 165

Readmission Scores & Groups

Readmission Score Hospital Return Days for Heart Attack Patients 2.7
Readmission Score Hospital Return Days for Heart Failure Patients -7.9
Readmission Score Hospital Return Days for Pneumonia Patients 21.8
Readmission Score Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) 12.3
Readmission Score Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Not Available
Readmission Score Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery 1.2
Readmission Score Acute Myocardial Infarction (AMI) 30-Day Readmission Rate 14.2
Readmission Score Rate of Readmission for CABG Not Available
Readmission Score Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients 18.1
Readmission Score Heart Failure (HF) 30-Day Readmission Rate 17.3
Readmission Score Rate of Readmission After Hip/Knee Replacement 4.5
Readmission Score Rate of Readmission After Discharge From Hospital (Hospital-Wide) 13.4
Readmission Score Pneumonia (PN) 30-Day Readmission Rate 16.5
Readmission Group Hospital Return Days for Heart Attack Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Heart Failure Patients Average Days per 100 Discharges
Readmission Group Hospital Return Days for Pneumonia Patients More Days Than Average per 100 Discharges
Readmission Group Rate of Unplanned Hospital Visits After Colonoscopy (per 1,000 Colonoscopies) No Different Than the National Rate
Readmission Group Rate of Inpatient Admissions for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Rate of Emergency Department (ED) Visits for Patients Receiving Outpatient Chemotherapy Number of Cases Too Small
Readmission Group Ratio of Unplanned Hospital Visits After Hospital Outpatient Surgery No Different than expected
Readmission Group Acute Myocardial Infarction (AMI) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission for CABG Not Available
Readmission Group Rate of Readmission for Chronic Obstructive Pulmonary Disease (COPD) Patients No Different Than the National Rate
Readmission Group Heart Failure (HF) 30-Day Readmission Rate No Different Than the National Rate
Readmission Group Rate of Readmission After Hip/Knee Replacement No Different Than the National Rate
Readmission Group Rate of Readmission After Discharge From Hospital (Hospital-Wide) Better Than the National Rate
Readmission Group Pneumonia (PN) 30-Day Readmission Rate No Different Than the National Rate

Infection SIRs

CLABSI SIR (Standardized Infection Ratio) 0.513
CAUTI SIR (Standardized Infection Ratio) 1.743
SSI SIR (Standardized Infection Ratio) 0.245
CDI SIR (Standardized Infection Ratio) 0.398
MRSA SIR (Standardized Infection Ratio) 0.938

Fiscal Period

Fiscal Year Begin Jan 01, 2022
Fiscal Year End Dec 31, 2022

Charity & Uncompensated Care ($ thousands)

Charity Care Cost $3,298
Bad Debt Expense $7,303
Uncompensated Care Cost $4,966
Total Uncompensated Care $5,960

Operating Expenses ($ thousands)

Total Salaries $63,876
Overhead Expenses (Non-Salary) $137,764
Depreciation Expense $1,286
Total Operating Costs $168,621

Charges ($ thousands)

Inpatient Charges $300,576
Outpatient Charges $450,396
Total Patient Charges $750,972

Wage-Related Details ($ thousands)

Core Wage Costs $16,989
Wage Costs (RHC/FQHC)
Adjusted Salaries $65,663
Contract Labor (Patient Care) $1,181
Wage Costs (Part A Teaching)
Wage Costs (Interns & Residents)

Balance Sheet – Current Assets ($ thousands)

Cash & Bank Balances $5,036
Short-Term Investments
Notes Receivable
Accounts Receivable $27,039
Allowance for Doubtful Accounts
Inventory $3,663
Prepaid Expenses $3,213
Other Current Assets
Total Current Assets $40,339

Balance Sheet – Fixed Assets ($ thousands)

Land Value $16,696
Land Improvements Value $5,946
Building Value $62,384
Leasehold Improvements $5,320
Fixed Equipment Value $41,508
Major Movable Equipment $95,636
Minor Depreciable Equipment
Health IT Assets
Total Fixed Assets $83,949

Balance Sheet – Other Assets ($ thousands)

Long-Term Investments $0
Other Assets $47,601
Total Other Assets $47,601
Total Assets $171,889

Balance Sheet – Current Liabilities ($ thousands)

Accounts Payable $10,183
Salaries & Wages Payable $4,153
Payroll Taxes Payable
Short-Term Debt
Deferred Revenue
Other Current Liabilities $10,055
Total Current Liabilities $24,346

Balance Sheet – Long-Term Liabilities ($ thousands)

Mortgage Debt
Long-Term Notes Payable
Unsecured Loans
Other Long-Term Liabilities $5,963
Total Long-Term Liabilities $5,963
Total Liabilities $30,309

Balance Sheet – Equity ($ thousands)

General Fund Balance $141,201
Total Fund Balances $141,580
Total Liabilities & Equity $171,889

DRG & Program Payments ($ thousands)

DRG (Non-Outlier)
DRG (Pre-Oct 1) $17,738
DRG (Post-Oct 1) $6,066
Outlier Payments
DSH Adjustment $205
Eligible DSH % $0
Simulated MC Payments $9,381
Total IME Payments

Revenue & Income Statement ($ thousands)

Inpatient Revenue $300,576
Outpatient Revenue $451,580
Total Patient Revenue $752,157
Contractual Allowances & Discounts $559,971
Net Patient Revenue $192,186
Total Operating Expenses $201,612
Net Service Income $-9,427
Other Income $11,739
Total Income $2,312
Other Expenses $-1,999
Net Income $4,311

Ratios & Program Revenues ($ thousands)

Cost-to-Charge Ratio $0
Net Medicaid Revenue $13,438
Medicaid Charges $80,802
Net CHIP Revenue $27
CHIP Charges $180

EHR Information

EHR Epic
EHR Version EpicCare Inpatient (not Community Connect)
EHR is Changing No

ERP Information

ERP Workday
ERP Version NA
EHR is Changing No